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Tried Everything...no Sound!

Discussion in 'Hardware' started by cagedheat3, Apr 10, 2004.

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  1. cagedheat3

    cagedheat3 Thread Starter

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    Hey ...let me start by saying I am no computer wiz. That being said I have mysteriously lost all sound on my computer. I have done a physical check that also included connecting a completely seperate pair of speakers to see if they were the problem. I have run ad-aware, norton anti-virus, hijack-this etc.. I have re-installed and updated my drivers for my sound (RealTek AC97). I have to admit..I dont know how to tell if I have a sound card or onboard sound though. I have even system restored. Nothing has worked. When my speakers are on they seem to be working, and through media player the graphics "show" that sound is playing..but all I hear is nothing. If I turn my speakers all the way up I can hear static, and when I was updating the drivers the speakers made a popping sound once or twice. Here is some important info about my PC. It is an HP Pavilion a342n w/ 2.60 GHZ pentium 4 processor, 512 MB SDRAM memory, 120 GB Hard Drive, Intel Extreme Graphics 2 w/64MB shared video memory. I have a Viewsonic flat screen monitor which also has speakers...which may cause some conflict?? I have two Polk Audio desktop speakers connected. I dont know what info you need so I just gave you it all. Any help would be awesome...thanks!

    Cagedheat3
     
  2. zeddy

    zeddy

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    What version of windows are you running?

    If XP go into the start menu then go to> control panel >performance and maintenance>system>hardware> device manager and looK at the sound devices and see if they are all seen as operating OK (no yellow exclamation marks). If it all looks fine there try uninstalling the sound device from there, reboot and see if windows picks it up.
     
  3. cagedheat3

    cagedheat3 Thread Starter

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    Tried it...no sound still.
    Carrie
     
  4. cagedheat3

    cagedheat3 Thread Starter

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    Is my sound card bad?? When I install drivers it sounds like it wants to work..maybe some kind of interference. I was reading something about IRQs...what are those?? Im in way over my head...HELP ME!
    Carrie
     
  5. zeddy

    zeddy

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    If you have winXP try a system restore to a date prior to when you lost sound.
     
  6. cagedheat3

    cagedheat3 Thread Starter

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    I did that and I also system recovered. Still no sound...I am at my wits end!!!!! did my sound card die?
    Carrie
     
  7. zeddy

    zeddy

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    Triple check all the connections to see something hasnt come loose. The soundchip is on the motherboard, not a seperate card. You could try re-installing the drivers from the Pavillion site.


    Try the HP site here for troubleshooting sound.
     
  8. cagedheat3

    cagedheat3 Thread Starter

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    Installed new drivers...no sound. I was checking system diagnostics and there was a bunch of things with exclamation signs...Microsoft Kernel Acoustic Echo Canceller, Microsoft Kernel Audio Splitter, " DLS Synthesizer, " DRM Audio Descrambler, " GS Wavetable Synthesizer, " Streaming Clock Proxy, " Quality Manager Proxy, " Service Proxy. It says it is not connected to the system. Do I need these?? Is this the problem?
    Carrie
     
  9. cagedheat3

    cagedheat3 Thread Starter

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    Now I hear tons of static and some faint beeping out of my speakers...any speakers I have connected so I know its not the speakers. It intensifies when I move my mouse around. Any ideas?
    Carrie
     
  10. hotskates

    hotskates

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    Sometimes when I have more than one window open using sounds, one won't work, for example, if I have a game I'm playing minimized, and I try to play a c.d., the c.d. won't make a sound because the game is using the "sound". Just thought you might want to check to see if that might be your problem?
     
  11. zeddy

    zeddy

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    Check the speaker setup is not set to digital only.
     
  12. cagedheat3

    cagedheat3 Thread Starter

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    how do I do that?
    Carrie
     
  13. zeddy

    zeddy

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    Start>control panel>sound speech and audio devices>change the speaker settings>advanced>advanced - there should be a dialogue box here that has digital output, ensure it is not ticked.

    (or if you have a volume control icon in your system tray just ringht click on the icon and go to adjust audio properties then click on advanced to get to the same dialogue box).

    If digital input is not enabled I would suggest deleting all the items that have an exclamation mark and reboot and see if windows picks them up, failing that try reinstalling windowsXP on top of your currrent install (which will keep your current programs intact).
     
  14. cagedheat3

    cagedheat3 Thread Starter

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    I tried all of that...I even did a full reformat...still no sound. AHHHH!!!
    Carrie
     
  15. cagedheat3

    cagedheat3 Thread Starter

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    I am open to any ideas at all..just give me something. I am so desperate at this point. I have searched the internet for hours looking for similar issues. I found something about jumpers?? What does that mean?? Throw out any ideas you can think of, just let it fly. Im beggin ya.
    Carrie
     
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