Today I tried to reset my laptop so it could run faster and cleaner. I went and clicked to do a factory reset. It went through the process and at the very end of the process said “Failed to reset your pc. No changes were made”. After this it gave me an option to choose an operating system (there were two options and both said Windows 10 On Volume 3) every time I click either of them It restarts my computer and brings me back to the exact same page. I am not able to access command prompt or start up repair because I don’t have an administrator account and it won’t let me use them without one. I do have access to the bios menu. If anyone could help that would be great. I am on a Dell Inspiron 15 500 gaming laptop with windows 10.
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