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Trojan Agent._r.ASR - mrxsmb.sys

Discussion in 'Virus & Other Malware Removal' started by CastleHeart, Nov 17, 2011.

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  1. CastleHeart

    CastleHeart Thread Starter

    May 4, 2002
    Hey folks,

    Yesterday I got a message that AVG found:
    infected with:
    Trojan horse Agent_r.ASR
    and then says:
    Object is white-listed (critical/system file that should not be removed)

    Well... that was a bit troubling ... Then I discovered that I could no longer print to device print /D:\\
    in the command window to a certain USB printer. Checking it out I found I could not print to either printer
    - but they work and windows programs print fine and - so I figure it is tied to the mrsxsmb.sys file.
    They have always printed via the CMD window and I did so on a daily basis.
    Now it simply says: cannot initialize device

    How can I get back a previous good version of this file? I did a sucessful system restore back a day (I usually go
    back several) and realized the infection may have been that day - so I did another but... I then made the mistake of
    forgetting to turn off AVG :( - which of course failed - but it seems that whatever
    these AV programs do to mess up restore remained and now it will not restore back to any date
    even with AVG off - so that option seems lost.

    I want the infection gone - not just "noted". I don't see references to this exact trojan
    out there in the fantabulous interweb.

    Any glimmers of hope to get my PC working again?

    - Castleheart
  2. CastleHeart

    CastleHeart Thread Starter

    May 4, 2002

    I remembered that I have a second XP boot setup on D:
    So I copied the mrxsmb.sys and replaced the bad one.

    In the process, I did get AVG to address AND quarrantine
    the Trojan. I felt better about that. Now I have shut sys restore
    down to clear the points and restarted it.

    Bad news is - this DID NOT cure my problem with printing to Device
    from the CMD window. I will start a new post in another forum for that.

    Thanks, (y)
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