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Solved Trojan.agent/gen-fakeAV on my computer

Discussion in 'Virus & Other Malware Removal' started by manofmarin, May 1, 2015.

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  1. manofmarin

    manofmarin Thread Starter

    Joined:
    Oct 26, 2007
    Messages:
    325
    Windows7pro/ Dell Dimension 5150 Desktop/ IE11 and Google Chrome Browsers (Chrome is Default)

    The above virus was detected by SuperAnti-Spyware (Free) and identified but that program will not clean or quarantine the virus??

    I Googled the Title and saw any number of long drawn out procedures provided, so as a long time member of Tech Support Guy, I decided to come to the people that can REALLY help me solve this issue-YOU!!!

    I know this Forum is very busy but please respond as soon as someone is available!

    I was not displaying any strange activity but the TSG SysInfo will not download so that is probably an issue. I read previously that the virus in many cases will not allow downloads and that seems to be what is happening right now!!!

    Thank you,

    manofmarin
     
  2. manofmarin

    manofmarin Thread Starter

    Joined:
    Oct 26, 2007
    Messages:
    325
    Sorry, I forgot to note that Trojan.agent/gen-fakeAV is apparently from a Microsoft program PRO PC CLEANER 2.5.6 by Rainmaker?
     
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