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Trojan causing windows explorer crash

Discussion in 'Virus & Other Malware Removal' started by Mortar, Aug 8, 2012.

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  1. Mortar

    Mortar Thread Starter

    Joined:
    Aug 8, 2012
    Messages:
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    OS: Windows Vista Home Basic

    The problem first arrose a few days ago when, Windows Essentials had picked up a Trojan, I thought nothing greatly of it and selected to remove it, not thinking I would later need to know the name of the trojan. Done and dusted right?

    Not at all as the next day when I went and switche on my laptop and got to my desktop, after a few seconds all icons vanished and it crashed. I am unable to use anything or even open upen Task Manager to see if I can locate it and stop it from working so that I then have a chance in removing it.

    It then comes up with a standard internet connection error message "This program cannot display the webpage". Even if I attempt to Ctrl+Alt+Del to try and start the Task Manager, it will appear and then dissappear.


    Any help appreciated.
     
  2. Mortar

    Mortar Thread Starter

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    Aug 8, 2012
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    This only occurs during normal mode, there are no problems whilst in Safe mode.
     
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