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Trojan.Download.Swizz help with removal.

Discussion in 'Virus & Other Malware Removal' started by Neo7598, Oct 13, 2003.

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  1. Neo7598

    Neo7598 Thread Starter

    Joined:
    Oct 13, 2003
    Messages:
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    Hi, please could you help. When i run adaware to detect and remove spyware from my com, it detects that ive got a virus called, 'Trojan.Download.Swizz', and that Norton is unable to repair, i quarantined it once and deleted it however ad aware still detects the virus. An online panda scan and a Norton scan shows the all clear. Please could you help me remove this annoying spyware.

    Im using windows xp home, and Norton internet security and norton anti virus 2003. All my virus definitions are upto date. I just cannot get rid of this file which reads.....(on the virus alert)

    Object name:C:\DOCUME~1\Rob\LOCALS~1\Temp\164923498968

    Virus name: Trojan.Download.Swizz

    Action taken: Unable to repair this file


    I would be really grateful if you could help. Many thanks(y)
     
  2. Flrman1

    Flrman1

    Joined:
    Jul 26, 2002
    Messages:
    46,329
    Neo7598

    Welcome to TSG!

    Restart to Safe Mode: press f8 on startup and select Safe Mode from the boot menu.

    In Safe Mode delete the entire contents of the:

    C:\Documents and Settings\Rob\Local Settings\Temp folder
     
  3. Neo7598

    Neo7598 Thread Starter

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    Oct 13, 2003
    Messages:
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    Thanks for replying but how do I go about deleting C documents, i dont know much about technical aspects of computers.
     
  4. Neo7598

    Neo7598 Thread Starter

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    Thanks for replying, but how do i go about deleting the C files?:confused:
     
  5. dvk01

    dvk01 Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    56,196
    First Name:
    Derek
    download.swizz is what norton calls the lop parasite

    the easiest and safest way to remove it is

    download AdAware 6 181
    Before you scan with AdAware, check for updates of the reference file by using the

    "webupdate".

    Then ........

    Make sure the following settings are made and on -------"ON=GREEN"
    From main window :Click "Start" then " Activate in-depth scan"

    then......

    click "Use custom scanning options>Customize" and have these options on: "Scan within

    archives" ,"Scan active processes","Scan registry", "Deep scan registry" ,"Scan my IE Favorites for

    banned URL" and "Scan my host-files"

    then.........

    go to settings(the gear on top of AdAware)>Tweak>Scanning engine and tick "Unload recognized

    processes during scanning" ...........then........"Cleaning engine" and tick "Automaticly try to

    unregister objects prior to deletion" and "Let windows remove files in use at next reboot"

    then...... click "proceed" to save your settings.

    Now to scan it´s just to click the "Scan" button.

    When scan is finished, mark everything for removal and get rid of it.
     
  6. Flrman1

    Flrman1

    Joined:
    Jul 26, 2002
    Messages:
    46,329
    It might be a good idea to post a Hijack This log after running Adaware.

    Please do this. Go here http://www.tomcoyote.org/hjt/ and download Hijack This. Un Zip it and click on the Hijackthis.exe.

    Click the "Scan" button when the scan is finished the scan button will become "Save Log" click that and save the log.

    Go to where you saved the log and click on "Edit > Select All" then click on "Edit > Copy" then Paste the log back here in a reply.

    Do NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required. Someone here will be glad to advise you on what to fix.
     
  7. Neo7598

    Neo7598 Thread Starter

    Joined:
    Oct 13, 2003
    Messages:
    9
    Thank you:) That seems to have solved the problem
     
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