Trojan.Download.Swizz help with removal.

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Neo7598

Thread Starter
Joined
Oct 13, 2003
Messages
9
Hi, please could you help. When i run adaware to detect and remove spyware from my com, it detects that ive got a virus called, 'Trojan.Download.Swizz', and that Norton is unable to repair, i quarantined it once and deleted it however ad aware still detects the virus. An online panda scan and a Norton scan shows the all clear. Please could you help me remove this annoying spyware.

Im using windows xp home, and Norton internet security and norton anti virus 2003. All my virus definitions are upto date. I just cannot get rid of this file which reads.....(on the virus alert)

Object name:C:\DOCUME~1\Rob\LOCALS~1\Temp\164923498968

Virus name: Trojan.Download.Swizz

Action taken: Unable to repair this file


I would be really grateful if you could help. Many thanks(y)
 
Joined
Jul 26, 2002
Messages
46,331
Neo7598

Welcome to TSG!

Restart to Safe Mode: press f8 on startup and select Safe Mode from the boot menu.

In Safe Mode delete the entire contents of the:

C:\Documents and Settings\Rob\Local Settings\Temp folder
 

Neo7598

Thread Starter
Joined
Oct 13, 2003
Messages
9
Thanks for replying but how do I go about deleting C documents, i dont know much about technical aspects of computers.
 

dvk01

Derek
Retired Moderator Retired Malware Specialist
Joined
Dec 14, 2002
Messages
56,452
download.swizz is what norton calls the lop parasite

the easiest and safest way to remove it is

download AdAware 6 181
Before you scan with AdAware, check for updates of the reference file by using the

"webupdate".

Then ........

Make sure the following settings are made and on -------"ON=GREEN"
From main window :Click "Start" then " Activate in-depth scan"

then......

click "Use custom scanning options>Customize" and have these options on: "Scan within

archives" ,"Scan active processes","Scan registry", "Deep scan registry" ,"Scan my IE Favorites for

banned URL" and "Scan my host-files"

then.........

go to settings(the gear on top of AdAware)>Tweak>Scanning engine and tick "Unload recognized

processes during scanning" ...........then........"Cleaning engine" and tick "Automaticly try to

unregister objects prior to deletion" and "Let windows remove files in use at next reboot"

then...... click "proceed" to save your settings.

Now to scan it´s just to click the "Scan" button.

When scan is finished, mark everything for removal and get rid of it.
 
Joined
Jul 26, 2002
Messages
46,331
It might be a good idea to post a Hijack This log after running Adaware.

Please do this. Go here http://www.tomcoyote.org/hjt/ and download Hijack This. Un Zip it and click on the Hijackthis.exe.

Click the "Scan" button when the scan is finished the scan button will become "Save Log" click that and save the log.

Go to where you saved the log and click on "Edit > Select All" then click on "Edit > Copy" then Paste the log back here in a reply.

Do NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required. Someone here will be glad to advise you on what to fix.
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Top