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Trojan Horse trouble

Discussion in 'Virus & Other Malware Removal' started by JeriRose, Feb 17, 2005.

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  1. JeriRose

    JeriRose Thread Starter

    Feb 17, 2005
    Here is my HijackThis log. It's short, as I haven't been on here long tonight.

    Logfile of HijackThis v1.99.1
    Scan saved at 1:34:12 AM, on 2/25/2005
    Platform: Windows XP SP1 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\BigFix\BigFix.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Documents and Settings\Jerena\My Documents\HijackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.emachines.com
    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.ncplus.net/
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
    O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
    O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
    O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
    O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
    O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
    O4 - HKLM\..\Run: [MSKAGENTEXE] C:\PROGRA~1\McAfee\SPAMKI~1\MskAgent.exe
    O4 - HKLM\..\Run: [MSKDetectorExe] C:\PROGRA~1\McAfee\SPAMKI~1\MSKDetct.exe /startup
    O4 - HKLM\..\Run: [.mssecure] C:\WINDOWS\System\mssecure.exe
    O4 - HKLM\..\Run: [NAV Auto Updates] csrssp.exe
    O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
    O4 - HKLM\..\RunServices: [NAV Auto Updates] csrssp.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [MOJNPluginSrIvcs] neomonap23.exe
    O4 - HKCU\..\Run: [NAV Auto Updates] csrssp.exe
    O4 - HKCU\..\Run: [MSNPluginSrvcs] p6.exe
    O4 - Global Startup: BigFix.lnk = C:\Program Files\BigFix\BigFix.exe
    O9 - Extra button: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
    O9 - Extra 'Tools' menuitem: ICQ - {6224f700-cba3-4071-b251-47cb894244cd} - C:\Program Files\ICQ\ICQ.exe
    O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
    O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
    O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
    O14 - IERESET.INF: START_PAGE_URL=http://www.emachines.com
    O17 - HKLM\System\CCS\Services\Tcpip\..\{2F8F2E6D-AD77-4AF8-980D-ACF26EE7DC1A}: NameServer =
    O17 - HKLM\System\CS1\Services\Tcpip\..\{2F8F2E6D-AD77-4AF8-980D-ACF26EE7DC1A}: NameServer =
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
    O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
    O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
    O23 - Service: McAfee SecurityCenter Update Manager (mcupdmgr.exe) - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
    O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
    O23 - Service: McAfee SpamKiller Server (MskService) - Networks Associates Technology. Inc. - C:\PROGRA~1\McAfee\SPAMKI~1\MSKSrvr.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe

    Believing for a solution!!! :)
  2. Flrman1


    Jul 26, 2002
    Click Here and download the the new version of Killbox and save it to your desktop.

    Double-click on Killbox.exe to run it. Now put a tick by Delete on Reboot. In the "Full Path of File to Delete" box, copy and paste each of the following lines one at a time then click on the button that has the red circle with the X in the middle after you enter each file. It will ask for confimation to delete the file on next reboot. Click Yes. It will then ask if you want to reboot now. Click No. Continue with that same procedure until you have copied and pasted all of these in the "Paste Full Path of File to Delete" box.





    Exit the Killbox.

    Run Hijack This again and put a check by these. Close ALL windows except HijackThis and click "Fix checked"

    O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)

    O4 - HKLM\..\Run: [.mssecure] C:\WINDOWS\System\mssecure.exe

    O4 - HKLM\..\Run: [NAV Auto Updates] csrssp.exe

    O4 - HKLM\..\RunServices: [NAV Auto Updates] csrssp.exe

    O4 - HKCU\..\Run: [MOJNPluginSrIvcs] neomonap23.exe

    O4 - HKCU\..\Run: [NAV Auto Updates] csrssp.exe

    O4 - HKCU\..\Run: [MSNPluginSrvcs] p6.exe

    Now restart your computer

    Go here and do an online virus scan.

    Be sure and put a check in the box by "Auto Clean" before you do the scan. If it finds anything that it cannot clean have it delete it. Make a note of the file location of anything that cannot be deleted so you can delete it yourself.
  3. JeriRose

    JeriRose Thread Starter

    Feb 17, 2005
    Well, I was getting these "Messenger Service" pop up boxes telling me I had spyware and infected files, and, so I went to their address and installed and downloaded "SpyAlert". Since then, I haven't' had ANY problems. I don't get those "Messenger Service" boxes anymore, and when this program scans, they say I have 0 infected files. Praise the Lord! I was getting SOOOO tired of those pop up boxes! Thanks for the help. I have been busy and tired, so wasn't wanting to deal with the pasting in and deleting one at a time. The SpyAlert, which is a microsoft program, is a beta program, only being tested. It works great, as far as I have seen.

    It was at this address: www.win-fix.com

    ~JeriRose~ :)
  4. Flrman1


    Jul 26, 2002
    Well you've been hoodwinked. That is not a Microsoft program and your problems are not over. I'm not familiar with the program you downloaded, but I would be leary of it. Any program that uses the Messenger Service to sneak into your machine and cause that popup shouldn't be trusted.

    First I suggest that you complete my last recommendations and post another log becuase that program has not removed this infection. After that post another Hijack This log.

    Second, click Start-> Run and type in services.msc

    Click OK
    Scroll down and highlight "Messenger"
    Right-click the highlighted line and choose Properties.
    Click the STOP button.
    Select Disable in the Startup Type scroll bar
    Click OK

    Bear in mind that the fact that these messenger popups are getting through indicates that you have a poorly configured firewall. The Messenger service uses UDP ports 135, 137, and 138; TCP ports 135, 139, and 445. These ports are open and vulnerable to hackers and trojans and disabling Messenger Service is only treating the symptoms and not the disease as it were.

    See here:


    and here:

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