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Trojan problem - trojan-phisher-bzub

Discussion in 'Virus & Other Malware Removal' started by VictoriaBC, Feb 2, 2007.

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  1. VictoriaBC

    VictoriaBC Thread Starter

    Joined:
    Feb 2, 2007
    Messages:
    3
    Hi there,

    I had recently downloaded a trial version of spysweeper that had found a trojan-phisher-bzub virus on my system (won't quarantine the trojan). It seemed to be in 4 different places, all of them HKLM registry keys, and I'm not sure how to get rid of them.

    Here's my Hijack this log file:

    Logfile of HijackThis v1.99.1
    Scan saved at 10:58:38 PM, on 2/1/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    D:\Program Files\AlwilSoftware\Avast\aswUpdSv.exe
    D:\Program Files\AlwilSoftware\Avast\ashServ.exe
    C:\WINDOWS\System32\CTsvcCDA.EXE
    D:\Program Files\Diskeeper\DkService.exe
    C:\WINDOWS\system32\inetsrv\inetinfo.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
    C:\WINDOWS\system32\ZONELABS\vsmon.exe
    D:\Program Files\AlwilSoftware\Avast\ashMaiSv.exe
    D:\Program Files\AlwilSoftware\Avast\ashWebSv.exe
    C:\WINDOWS\Explorer.EXE
    D:\Program Files\TortoiseSVN\bin\TSVNCache.exe
    D:\PROGRA~1\ALWILS~1\Avast\ashDisp.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Outlook Express\msimn.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
    C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
    C:\WINDOWS\system32\taskmgr.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
    D:\hijackthis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O4 - HKLM\..\Run: [Registry Toolkit] C:\Program Files\Registry Toolkit\RegToolkit.exe /scan
    O4 - HKLM\..\Run: [avast!] D:\PROGRA~1\ALWILS~1\Avast\ashDisp.exe
    O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe"
    O4 - HKLM\..\Run: [SpySweeper] C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe /startintray
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
    O18 - Protocol: bw+0 - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw+0s - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw-0 - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw-0s - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw00 - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw00s - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw10 - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw10s - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw20 - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw20s - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw30 - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw30s - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw40 - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw40s - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw50 - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw50s - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw60 - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw60s - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw70 - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw70s - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw80 - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw80s - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw90 - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw90s - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwa0 - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwa0s - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwb0 - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwb0s - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwc0 - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwc0s - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwd0 - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwd0s - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwe0 - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwe0s - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwf0 - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwf0s - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
    O18 - Protocol: bwg0 - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwg0s - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwh0 - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwh0s - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwi0 - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwi0s - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwj0 - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwj0s - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwk0 - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwk0s - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwl0 - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwl0s - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwm0 - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwm0s - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwn0 - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwn0s - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwo0 - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwo0s - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwp0 - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwp0s - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwq0 - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwq0s - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwr0 - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwr0s - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bws0 - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bws0s - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwt0 - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwt0s - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwu0 - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwu0s - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwv0 - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwv0s - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bww0 - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bww0s - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwx0 - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwx0s - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwy0 - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwy0s - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwz0 - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwz0s - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
    O18 - Protocol: offline-8876480 - {8CA503BB-0AD9-405F-8911-676C62AF63A5} - D:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O20 - Winlogon Notify: WRNotifier - C:\WINDOWS\SYSTEM32\WRLogonNTF.dll
    O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - D:\Program Files\AlwilSoftware\Avast\aswUpdSv.exe
    O23 - Service: avast! Antivirus - Unknown owner - D:\Program Files\AlwilSoftware\Avast\ashServ.exe
    O23 - Service: avast! Mail Scanner - Unknown owner - D:\Program Files\AlwilSoftware\Avast\ashMaiSv.exe" /service (file missing)
    O23 - Service: avast! Web Scanner - Unknown owner - D:\Program Files\AlwilSoftware\Avast\ashWebSv.exe" /service (file missing)
    O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\System32\CTsvcCDA.EXE
    O23 - Service: Diskeeper - Diskeeper Corporation - D:\Program Files\Diskeeper\DkService.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZONELABS\vsmon.exe
    O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe

    What is all the Logitech protocols for?

    Thanks in advance for your help,

    VictoriaBC:)
     
  2. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Hi, Welcome to TSG!!

    Go to Add/Remove programs and remove Logitech Desktop Messenger.


    Please download ATF Cleaner by Atribune.
    This program is for XP and Windows 2000 only

    • Double-click ATF-Cleaner.exe to run the program.
      Under Main choose: Select All
      Click the Empty Selected button.
    If you use Firefox browser
    • Click Firefox at the top and choose: Select All
      Click the Empty Selected button.
      NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    If you use Opera browser
    • Click Opera at the top and choose: Select All
      Click the Empty Selected button.
      NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    Click Exit on the Main menu to close the program.
    For Technical Support, double-click the e-mail address located at the bottom of each menu.





    Download and install AVG Anti-Spyware 7.5 AVG ANTI-SPYWARE IS ONLY FOR SYSTEMS RUNNING WIN 2K and XP
    (This is Ewdio 4.0 renamed. If you already have Ewido installed, please update to this version which has a special "clean driver" for removing persistent malware)
    1. After download, double click on the file to launch the install process.
    2. Choose a language, click "OK" and then click "Next".
    3. Read the "License Agreement" and click "I Agree".
    4. Accept default installation path: C:\Program Files\Grisoft\AVG Anti-Spyware 7.5, click "Next", then click "Install".
    5. After setup completes, click "Finish" to start the program automatically or launch AVG Anti-Spyware by double-clicking its icon on your desktop or in the system tray.
    6. The main "Status" menu will appear. Select "Change state" to inactivate 'Resident Shield' and 'Automatic Updates'.
    7. Then right click on AVG Anti-Spyware in the system tray and uncheck "Start with Windows".
    8. Go to Start > Run and type: services.msc
    • Press "OK".
    • Click the "Extended tab" and scroll down the list to find AVG Anti-Spyware guard.
    • When you find the guard service, double-click on it.
    • In the Properties Window > General Tab that opens, click the "Stop" button.
    • From the drop-down menu next to "Startup Type", click on "Manual".
    • Now click "Apply", then "OK" and close the Services window.
    9. Select the "Update" button and click "Start update". Wait until you see the "Update succesfull message. If you are having problems with the updater, manually update with the AVG Anti-Spyware Full database installer from here. Exit AVG Anti-Spyware when done - DO NOT perform a scan yet.

    Reboot your computer in "SAFE MODE" using the F8 method. To do this, restart your computer and after hearing your computer beep once during startup [but before the Windows icon appears] press the F8 key repeatedly. A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".

    Scan with AVG Anti-Spyware as follows:
    1. Launch AVG Anti-Spyware, click on the "Scanner" button and choose the "Settings" tab.
    • Under "How to act?", click on "Recommended actions" and choose "Quarantine" to set default action for detected malware.
    • Under "How to Scan?" check all (default).
    • Under "Possibly unwanted software" check all (default).
    • Under "What to Scan?" make sure "Scan every file" is selected (default).
    • Under "Reports" select "Automatically generate report after every scan" and UNcheck "Only if threats were found".
    2. Click the "Scan" tab to return to scanning options.
    3. Click "Complete System Scan" to start.
    4. When the scan has finished you will be presented with a list of infected objects found. Click "Apply all actions" to place the files in Quarantine.

    IMPORTANT! Do not save the report before you have clicked the Apply all actions button. If you do, the log that is created will indicate "No action taken", making it more difficult to interpret the report. So be sure you save it only AFTER clicking the "Apply all actions" button?

    5. Click on "Save Report" to view all completed scans. Click on the most recent scan you just performed and select "Save report as" - the default file name will be in date/time format as follows: Report-Scan-20060620-142816.txt. Save to your desktop. A copy of each report will also be saved in C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\Reports\
    6. Exit AVG Anti-Spyware when done, reboot normally and submit the log report in your next response.

    Note: Close all open windows, programs, and DO NOT USE the computer while AVG Anti-Spyware is scanning. If Explorer or other programs are open during the scan that means certain files will also be in use. Some malware will insert itself and hide in areas that are "protected" by Windows when the files are being used. This can hamper AVG Anti-Spyware's ability to clean properly and may result in reinfection.

    Note: If AVG Anti-Spyware "crashes" or "hangs" during the scan, try scanning again by doing this:
    1. Scan one sector of the system at a time by using the "Custom Scan" feature. To do this select Scanner > Custom Scan and click on Add drive/directory/file. Browse to C:\Windows > System, add this folder to the list and click on "Start Scan". When the scan is complete, repeat the Custom Scan but this time, browse to and add the System32 folder. Then keep repeating this procedure until all your folders have been scanned. Make sure you include the Documents & Settings folder.

    2. If this still does not help, then turn the ADS scanner off while making a Custom Scan. To do this select Scanner > Scan Settings and untick "Scan in NTFS Alternate Data Streams". Then repeat the steps above for performing a Custom Scan.
     
  3. VictoriaBC

    VictoriaBC Thread Starter

    Joined:
    Feb 2, 2007
    Messages:
    3
    CyberTech,

    Thank you for your reply!

    I am wondering if I should be using combofix to get rid of the trojan that Spysweeper found:
    * trojan-phisher-bzub which is located in ---> HKCR\clsid\-{73364d99-1240-4dff-b12a-67e448373148}\inprocserver32\

    Thanks again for all your help and information!:)

    VictoriaBC

    PS. By the way, what were all those protocols from Logitech that Hijackthis found?
     
  4. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
  5. VictoriaBC

    VictoriaBC Thread Starter

    Joined:
    Feb 2, 2007
    Messages:
    3
    cybertech,

    Thanks for the link. I downloaded sophos and ran it, and it didn't find anything and neither did AVG. Running Spysweeper, says it still finds trojan-phisher-bzub

    located in---> HKCR\clsid\-{73364d99-1240-4dff-b12a-67e448373148}\inprocserver32\

    Is there a way to manually delete this? or should I use combofix?

    Thanks again,

    VictoriaBC
     
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