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Trojan virus-c:\windows\system32\drivers\cdrom.sys

Discussion in 'Virus & Other Malware Removal' started by ReverendLisa, Jan 22, 2010.

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  1. ReverendLisa

    ReverendLisa Thread Starter

    Joined:
    Jan 22, 2010
    Messages:
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    I have been battling a virus all day. The only piece that is remaining is in the c:\windows\system32\drivers\cdrom.sys

    I have done a stupid thing. I was hoping for more virus support and upgraded from the free version of AVG to the version 9.0. And of course it wants me to reboot.

    I am terrified to reboot for fear of extracting the virus.

    I am not the computer savvy and would really like to save my hard drive.

    Please help?

    Reverend Lisa
     
  2. Mumbodog

    Mumbodog

    Joined:
    Oct 3, 2007
    Messages:
    7,891
  3. ReverendLisa

    ReverendLisa Thread Starter

    Joined:
    Jan 22, 2010
    Messages:
    16
    Thank you for the advice, I have downloaded this software and it is running but of course it wants more money in order to correct the viruses. My big question is whether or not it safe to reboot, then I can use the software I have already purchased. But then there is the chance that it can not remove the virus from the system32 file because it is a system file. So advice regarding this would be helpful.
     
  4. Mumbodog

    Mumbodog

    Joined:
    Oct 3, 2007
    Messages:
    7,891
    MBAM is free, you sure you downloaded the right one?


    Not all files in system 32 are legit system files, that is just where malware hides.

    Cannot say if it is safe to reboot or not, but you have to do it sooner or later.

    .
     
  5. ReverendLisa

    ReverendLisa Thread Starter

    Joined:
    Jan 22, 2010
    Messages:
    16
    LOL ! if there is a way to down load the wrong one I can find it ! But so far it is the best 24.99 I ever spent.

    What you and mbam have taught me is that viruses are very tricky, they can make fake files in my system32, and look like legit files. AVG will not delete anything from the system 32.

    we are on the 7th scan, and yes I did finally reboot. the world did not end.
    I have mbam and avg running so maybe we are out of the woods. I will know more in a bit.

    Thanks Reverend Lisa
     
  6. ReverendLisa

    ReverendLisa Thread Starter

    Joined:
    Jan 22, 2010
    Messages:
    16
    Back to square 1,

    "Object name";"C:\WINDOWS\system32\drivers\cdrom.sys"
    "Detection name";"Virus identified Packed.Protector.C"
    "Object type";"file"
    "SDK Type";"Core"
    "Result";"Object is white-listed (critical/system file that should not be removed)"
    "Action history";""


    AVG is telling me this, and MBAM is not finding it. So now what do I do?

    Thanks Reverend lisa
     
  7. ReverendLisa

    ReverendLisa Thread Starter

    Joined:
    Jan 22, 2010
    Messages:
    16
    :confused:I have just completed a scan with MBAM, 2 things happened.

    1. MBAM did not see the virus in C:\WINDOWS\system32\drivers\cdrom.sys
    2. The second MBAM was scanning C:\WINDOWS\system32\drivers\cdrom.sys, AVG identified the file as a threat and flagged it.

    So right now I am unsure how to proceed. HELP !

    Reverend Lisa
     
  8. mtzlplex

    mtzlplex

    Joined:
    Aug 5, 2002
    Messages:
    1,650
    Just a thought here, why don`t you try an online virus scanner(it is free), then you can get a so called second opinion to see if the supposed threat is indeed that. The one I use periodically is eset online scanner, it is "free", and is found here: http://www.eset.com/onlinescan/
     
  9. Mumbodog

    Mumbodog

    Joined:
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    Messages:
    7,891
    What OS is it, and what service pack level?

    The cdrom.sys should be quarantined by AVG, if not let it quarantine the file.

    Then we can find a clean file to replace it.

    .
     
  10. ReverendLisa

    ReverendLisa Thread Starter

    Joined:
    Jan 22, 2010
    Messages:
    16
    I am operating windows xp service pack 2 I believe, but I have all the updates since then.

    AVG did not offer to quarantine the file, but I will rerun the scan and see if I overlooked the options
     
  11. ReverendLisa

    ReverendLisa Thread Starter

    Joined:
    Jan 22, 2010
    Messages:
    16
    look since I ran the checks this morning several other trojan horse things have appeared? I will try to copy the logs to them here in a bit. This morning the only thing that was left was the one in cdrom.sys.
     
  12. Mumbodog

    Mumbodog

    Joined:
    Oct 3, 2007
    Messages:
    7,891
    You better use the "report" button and ask a moderator to move this thread to the Hijack board. Disconnect the PC from the internet until you are told to do otherwise.

    .
     
  13. ReverendLisa

    ReverendLisa Thread Starter

    Joined:
    Jan 22, 2010
    Messages:
    16
    Thanks for being there for me, I am very scared to loose this hard drive !

    I just ran the last scan with AVG, it identified the following:

    "C:\WINDOWS\system32\drivers\cdrom.sys";"Virus identified Packed.Protector.C";"Object is white-listed (critical/system file that should not be removed)"
    "C:\WINDOWS\system32\bnsr.exe (3216)";"Trojan horse SHeur2.CHPZ";"Reboot is required to finish the action"
    "C:\WINDOWS\system32\bnsr.exe";"Trojan horse SHeur2.CHPZ";"Moved to Virus Vault"
    "C:\WINDOWS\system32\bnsr.exe";"Trojan horse SHeur2.CHPZ";"Moved to Virus Vault"
    "C:\WINDOWS\system32\bnsr.exe";"Trojan horse SHeur2.CHPZ";"Moved to Virus Vault"

    I had to reboot to clear the above, and the trojan horse thingy from this morning is still there.

    before I could reboot the computer began to crash with a System 32 error, before I could print screen it was gone, AVG must have put up a good fight.

    The computer did what they called a loop 3 times then I started it in safe mode when given the opportunity. it gave me a blue screen of death and went down again. Then by some miracle it restarted. and I am here to tell you that the Darn system32/driver/cdrom.sys is back it must be accessed during the boot up.

    So thank you friend I am now hitting the report button.
     
  14. dvk01

    dvk01 Derek Moderator Malware Specialist

    Joined:
    Dec 14, 2002
    Messages:
    47,861
    Delete any existing version of ComboFix you have sitting on your desktop
    Please read and follow all these instructions very carefully

    Download ComboFix from Here to your Desktop.

    **Note: It is important that it is saved directly to your desktop and run from the desktop and not any other folder on your computer**
    --------------------------------------------------------------------
    1. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

    • Very Important! Temporarily disable your anti-virus and anti-malware real-time protection and any script blocking components of them or your firewall before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results" or stop combofix running at all
    • Click on THIS LINK to see instructions on how to temporarily disable many security programs while running combofix. The list does not cover every program. If yours is not listed and you don't know how to disable it, please ask.
    • Remember to re enable the protection again after combofix has finished
    --------------------------------------------------------------------
    2. Close any open browsers and any other programs you might have running
    Double click on combofix.exe & follow the prompts.​
    If you are using windows XP It might display a pop up saying that "Recovery console is not installed, do you want to install?"
    Please select yes & let it download the files it needs to do this
    When finished, it will produce a report for you.
    Please post the "C:\ComboFix.txt" for further review


    ****Note: Do not mouseclick combofix's window while it's running. That may cause it to stall or freeze ****

    Note: ComboFix may reset a number of Internet Explorer's settings, including making it the default browser.
    Note: Combofix prevents autorun of ALL CDs, floppies and USB devices to assist with malware removal & increase security. If this is an issue or makes it difficult for you -- please tell us when you reply. Read HERE why we disable autoruns

    Please do not install any new programs or update anything (always allow your antivirus/antispyware to update) unless told to do so while we are fixing your problem. If combofix alerts to a new version and offers to update, please let it. It is essential we always use the latest version.
     
  15. ReverendLisa

    ReverendLisa Thread Starter

    Joined:
    Jan 22, 2010
    Messages:
    16
    ComboFix 10-01-23.06 - lisa 01/24/2010 8:06.1.2 - x86
    Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1023.586 [GMT -8:00]
    Running from: c:\documents and settings\lisa\Desktop\ComboFix.exe
    .

    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .

    c:\documents and settings\LocalService\oashdihasidhasuidhiasdhiashdiuasdhasd
    c:\program files\Common
    c:\program files\Common\_helper.dll
    c:\program files\Common\_helper.sig
    c:\windows\system32\tmp41.tmp
    c:\windows\system32\WORK.DAT

    Infected copy of c:\windows\system32\drivers\cdrom.sys was found and disinfected
    Restored copy from - c:\windows\ServicePackFiles\i386\cdrom.sys

    .
    ((((((((((((((((((((((((((((((((((((((( Drivers/Services )))))))))))))))))))))))))))))))))))))))))))))))))
    .

    -------\Legacy_MYWEBSEARCHSERVICE
    -------\Legacy_ZWANGISEARCH_SERVICE
    -------\Legacy_ZWANGISRCH_SERVICE
    -------\Service_MyWebSearchService
    -------\Service_ZwangiSearch Service
    -------\Service_ZwangiSrch Service


    ((((((((((((((((((((((((( Files Created from 2009-12-24 to 2010-01-24 )))))))))))))))))))))))))))))))
    .

    2010-01-23 17:44 . 2010-01-23 01:16 356616 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgtdix.sys
    2010-01-23 17:44 . 2010-01-23 01:15 161672 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgrkx86.sys
    2010-01-23 17:44 . 2010-01-23 01:16 28424 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgmfx86.sys
    2010-01-23 17:44 . 2010-01-23 01:16 12464 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgrsstx.dll
    2010-01-23 17:44 . 2010-01-23 01:15 502040 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgrsx.exe
    2010-01-23 17:36 . 2010-01-23 01:15 875288 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgupd.exe
    2010-01-23 17:36 . 2010-01-23 01:15 610072 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgiproxy.exe
    2010-01-23 17:36 . 2010-01-23 01:15 1656088 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avgupd.dll
    2010-01-23 17:36 . 2010-01-23 01:15 798488 ----a-w- c:\documents and settings\All Users\Application Data\avg9\update\backup\avginet.dll
    2010-01-23 03:25 . 2010-01-23 03:25 -------- d-----w- c:\documents and settings\lisa\Application Data\Malwarebytes
    2010-01-23 03:25 . 2010-01-08 00:07 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
    2010-01-23 03:25 . 2010-01-23 03:25 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware
    2010-01-23 03:25 . 2010-01-23 03:25 -------- d-----w- c:\documents and settings\All Users\Application Data\Malwarebytes
    2010-01-23 03:25 . 2010-01-08 00:07 19160 ----a-w- c:\windows\system32\drivers\mbam.sys
    2010-01-23 01:26 . 2010-01-12 21:17 79872 ----a-w- c:\documents and settings\lisa\Application Data\Mozilla\Firefox\Profiles\e0w33ctb.default\extensions\{340c2bbc-ce74-4362-90b5-7c26312808ef}\platform\WINNT_x86-msvc\components\WeaveCrypto.dll
    2010-01-23 01:26 . 2010-01-12 21:17 33280 ----a-w- c:\documents and settings\lisa\Application Data\Mozilla\Firefox\Profiles\e0w33ctb.default\extensions\{340c2bbc-ce74-4362-90b5-7c26312808ef}\platform\WINCE\components\WeaveCrypto.dll
    2010-01-23 01:18 . 2010-01-23 01:18 -------- d-----w- c:\documents and settings\lisa\Local Settings\Application Data\AVG Security Toolbar
    2010-01-23 01:16 . 2010-01-23 15:17 -------- d-----w- C:\$AVG
    2010-01-23 01:16 . 2010-01-23 01:17 -------- d-----w- c:\documents and settings\All Users\Application Data\AVG Security Toolbar
    2010-01-23 01:15 . 2010-01-23 17:43 161800 ----a-w- c:\windows\system32\drivers\avgrkx86.sys
    2010-01-23 01:15 . 2010-01-24 03:19 -------- d-----w- c:\documents and settings\All Users\Application Data\avg9
    2010-01-22 17:49 . 2010-01-22 17:54 -------- d-----w- c:\documents and settings\lisa\Application Data\VoxOx2
    2010-01-22 17:48 . 2010-01-22 22:59 -------- d-----w- c:\program files\VoxOx
    2010-01-18 03:13 . 2010-01-18 03:13 -------- d-----w- c:\documents and settings\All Users\Application Data\Office Genuine Advantage
    2010-01-18 03:13 . 2010-01-18 03:13 -------- d-----w- c:\documents and settings\lisa\Application Data\Office Genuine Advantage
    2010-01-11 14:19 . 2009-11-21 15:51 471552 -c----w- c:\windows\system32\dllcache\aclayers.dll
    2010-01-10 16:08 . 2010-01-10 16:08 -------- d-----w- c:\program files\Classic Menu for Office
    2009-12-29 06:11 . 2009-12-29 06:11 -------- d-----w- c:\windows\SQL9_KB970892_ENU

    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2010-01-24 07:11 . 2009-08-11 20:15 -------- d-----w- c:\documents and settings\All Users\Application Data\ZwangiSearch
    2010-01-24 03:24 . 2009-04-05 04:59 -------- d---a-w- c:\documents and settings\All Users\Application Data\TEMP
    2010-01-23 18:53 . 2009-08-11 20:15 -------- d-----w- c:\program files\ZwangiSearch
    2010-01-23 17:43 . 2009-03-14 17:00 360584 ----a-w- c:\windows\system32\drivers\avgtdix.sys
    2010-01-23 17:43 . 2009-03-14 17:00 12464 ----a-w- c:\windows\system32\avgrsstx.dll
    2010-01-23 17:43 . 2007-09-29 05:02 28424 ----a-w- c:\windows\system32\drivers\avgmfx86.sys
    2010-01-23 04:38 . 2009-11-08 18:07 -------- d-----w- c:\program files\ZwangiSrch
    2010-01-23 04:38 . 2009-11-08 18:07 -------- d-----w- c:\documents and settings\All Users\Application Data\ZwangiSrch
    2010-01-23 01:16 . 2009-03-14 17:00 333192 ----a-w- c:\windows\system32\drivers\avgldx86.sys
    2010-01-23 01:15 . 2009-03-14 17:00 -------- d-----w- c:\program files\AVG
    2010-01-22 20:18 . 2009-12-11 23:05 664 ----a-w- c:\windows\system32\d3d9caps.dat
    2010-01-18 02:54 . 2009-12-12 19:53 -------- d-----w- c:\documents and settings\All Users\Application Data\Microsoft Help
    2010-01-06 11:18 . 2008-09-02 01:46 -------- d-----w- c:\documents and settings\lisa\Application Data\Azureus
    2010-01-03 02:47 . 2007-09-29 03:56 87936 ----a-w- c:\documents and settings\lisa\Local Settings\Application Data\GDIPFONTCACHEV1.DAT
    2009-12-29 06:17 . 2009-12-15 05:55 -------- d-----w- c:\program files\Microsoft Works
    2009-12-29 06:12 . 2009-12-15 06:32 -------- d-----w- c:\program files\Microsoft SQL Server
    2009-12-24 07:40 . 2009-12-24 07:40 -------- d-----w- c:\program files\LG Electronics
    2009-12-24 07:40 . 2007-09-28 05:49 -------- d--h--w- c:\program files\InstallShield Installation Information
    2009-12-22 19:01 . 2009-12-22 19:01 -------- d-----w- c:\program files\MSXML 6.0
    2009-12-22 18:56 . 2008-09-02 01:45 -------- d-----w- c:\program files\Vuze
    2009-12-21 19:14 . 2004-08-04 12:00 916480 ----a-w- c:\windows\system32\wininet.dll
    2009-12-21 17:21 . 2009-12-19 16:55 -------- d-----w- c:\documents and settings\All Users\Application Data\Norton
    2009-12-19 18:31 . 2009-12-13 19:30 -------- d-----w- c:\program files\ATI
    2009-12-19 18:31 . 2008-06-03 01:35 -------- d-----w- c:\program files\ATI Technologies
    2009-12-19 16:55 . 2009-12-19 16:55 -------- d-----w- c:\documents and settings\All Users\Application Data\Symantec
    2009-12-18 19:27 . 2009-12-18 19:27 -------- d-----w- c:\documents and settings\All Users\Application Data\NortonInstaller
    2009-12-18 18:59 . 2009-12-18 18:39 6516755 ----a-w- c:\documents and settings\lisa\Application Data\Azureus\plugins\vuzexcode\ffmpeg.exe
    2009-12-18 18:59 . 2009-12-18 18:39 4141117 ----a-w- c:\documents and settings\lisa\Application Data\Azureus\plugins\vuzexcode\mediainfo.exe
    2009-12-18 18:57 . 2009-03-20 03:52 10686001 ----a-w- c:\documents and settings\lisa\Application Data\Azureus\plugins\azump\mplayer.exe
    2009-12-18 18:40 . 2009-12-18 18:40 15884 ----a-w- c:\documents and settings\lisa\Application Data\Azureus\plugins\azitunes\libProcessAccess.dll
    2009-12-18 18:40 . 2009-12-18 18:40 102400 ----a-w- c:\documents and settings\lisa\Application Data\Azureus\plugins\azitunes\jacob-1.14.3-x86.dll
    2009-12-17 20:37 . 2009-12-17 20:36 -------- d-----w- c:\program files\iTunes
    2009-12-17 20:36 . 2009-12-17 20:36 -------- d-----w- c:\program files\iPod
    2009-12-17 20:36 . 2009-09-11 01:41 -------- d-----w- c:\program files\Common Files\Apple
    2009-12-17 20:36 . 2008-01-17 04:03 -------- d-----w- c:\documents and settings\All Users\Application Data\Apple Computer
    2009-12-17 20:33 . 2008-01-17 04:03 -------- d-----w- c:\program files\QuickTime Alternative
    2009-12-17 20:17 . 2009-12-17 20:17 79144 ----a-w- c:\documents and settings\All Users\Application Data\Apple Computer\Installer Cache\iTunes 9.0.2.25\SetupAdmin.exe
    2009-12-15 06:41 . 2009-12-15 06:40 -------- d-----w- c:\program files\Microsoft Small Business
    2009-12-15 06:36 . 2009-12-15 05:53 -------- d-----w- c:\program files\Microsoft.NET
    2009-12-15 06:29 . 2009-12-14 02:54 -------- d-----w- c:\documents and settings\lisa\Application Data\GetRightToGo
    2009-12-14 02:24 . 2009-12-11 18:10 -------- d-----w- c:\program files\iPod(2)
    2009-12-14 02:24 . 2009-12-11 18:10 -------- d-----w- c:\program files\iTunes(2)
    2009-12-14 02:23 . 2009-12-11 22:11 -------- d-----w- c:\program files\Microsoft Expression
    2009-12-14 02:23 . 2009-12-12 19:54 -------- d-----w- c:\program files\Microsoft Visual Studio 8
    2009-12-14 01:57 . 2008-10-11 01:08 -------- d-----w- c:\documents and settings\lisa\Application Data\OpenOffice.org2
    2009-12-12 19:59 . 2009-03-13 03:45 -------- d-----w- c:\program files\MSBuild
    2009-12-12 19:57 . 2009-12-12 19:57 -------- d-----w- c:\program files\Microsoft Sync Framework
    2009-12-12 19:53 . 2009-12-12 19:53 -------- d-----w- c:\program files\Microsoft Analysis Services
    2009-12-12 19:38 . 2009-12-12 16:43 -------- d-----w- c:\documents and settings\lisa\Application Data\Download Manager
    2009-12-12 09:08 . 2009-12-12 09:08 824424 ----a-w- c:\documents and settings\LocalService\Local Settings\Application Data\FontCache3.0.0.0.dat
    2009-12-12 03:30 . 2009-12-12 03:30 552 ----a-w- c:\windows\system32\d3d8caps.dat
    2009-12-07 05:44 . 2008-06-02 04:18 -------- d-----w- c:\documents and settings\lisa\Application Data\Creative
    2009-12-07 03:57 . 2009-12-07 01:33 -------- d-----w- c:\program files\Avidemux 2.5
    2009-12-07 03:16 . 2009-12-07 03:16 12518 --sha-w- c:\windows\system32\KGyGaAvL.sys
    2009-12-07 03:11 . 2009-12-07 03:11 -------- d-----w- c:\program files\RADVideo
    2009-12-07 02:23 . 2009-12-07 02:23 -------- d-----w- c:\program files\Common Files\TechSmith Shared
    2009-12-07 02:23 . 2009-12-07 02:23 -------- d-----w- c:\program files\TechSmith
    2009-12-07 01:45 . 2009-01-31 07:54 -------- d-----w- c:\program files\AVS4YOU
    2009-12-07 01:36 . 2009-12-07 01:33 -------- d-----w- c:\documents and settings\lisa\Application Data\avidemux
    2009-12-07 00:19 . 2007-11-18 21:02 -------- d-----w- c:\program files\Wondershare
    2009-12-06 18:37 . 2009-06-13 06:35 -------- d-----w- c:\documents and settings\All Users\Application Data\Ahead
    2009-12-06 18:36 . 2009-12-06 18:34 -------- d-----w- c:\program files\Common Files\Ahead
    2009-12-06 18:34 . 2007-12-26 01:30 -------- d-----w- c:\program files\Nero
    2009-12-06 18:34 . 2007-12-26 01:30 -------- d-----w- c:\documents and settings\All Users\Application Data\Nero
    2009-12-06 17:32 . 2007-11-13 14:51 -------- d-----w- c:\documents and settings\lisa\Application Data\ArcSoft
    2009-12-06 17:00 . 2009-12-06 16:54 -------- d--h--w- c:\documents and settings\All Users\Application Data\ArcSoft
    2009-12-06 16:54 . 2008-08-08 17:51 -------- d-----w- c:\program files\Common Files\ArcSoft
    2009-12-06 16:52 . 2009-12-06 16:52 -------- d-----w- c:\program files\Kodak
    2009-12-06 00:04 . 2009-09-11 01:47 -------- d-----w- c:\documents and settings\lisa\Application Data\Apple Computer
    2009-11-25 18:43 . 2007-11-08 17:39 -------- d-----w- c:\documents and settings\lisa\Application Data\AdobeUM
    2009-11-21 15:51 . 2004-08-04 12:00 471552 ----a-w- c:\windows\AppPatch\aclayers.dll
    2009-05-01 21:02 . 2009-05-01 21:02 1044480 ----a-w- c:\program files\mozilla firefox\plugins\libdivx.dll
    2009-05-01 21:02 . 2009-05-01 21:02 200704 ----a-w- c:\program files\mozilla firefox\plugins\ssldivx.dll
    .

    ------- Sigcheck -------

    [7] 2008-04-13 . 9F3A2F5AA6875C72BF062C712CFA2674 . 96512 . . [5.1.2600.5512] . . c:\windows\ServicePackFiles\i386\atapi.sys
    [-] 2008-04-13 18:40 . !HASH: COULD NOT OPEN FILE !!!!! . 96512 . . [------] . . c:\windows\system32\drivers\atapi.sys
    [7] 2004-08-04 . CDFE4411A69C224BD1D11B2DA92DAC51 . 95360 . . [5.1.2600.2180] . . c:\windows\system32\ReinstallBackups\0006\DriverFiles\i386\atapi.sys
    [7] 2004-08-04 . CDFE4411A69C224BD1D11B2DA92DAC51 . 95360 . . [5.1.2600.2180] . . c:\windows\$NtServicePackUninstall$\atapi.sys
    .
    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
     
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