Hi there
Over a 48 hour period it seems I got a virus of some sort and watched my zippy laptop quickly and steadily get slower until it completely froze and would barely run. Unfortunately, a guest was using my laptop while most of this occured and I did not even get to see how they found out my laptop was infected with the above mentioned Trojan:Win32/Bitrep.B. or if it is is for that matter.
What have I done? I tried restoring twice it failed the first time and the second time finished but at first would not even run windows and then brought me to some places im not familiar with. Btw I have always had Dells and HPs in the past 20 odd years and this Lenovo is my first and I only have had it for under a year. Up to a week ago it ran like a dream and is easily the fastest best running laptop I have ever had. I am devastated and will not lend my computer again.
In the past I have only ever dealt with one trojan that took me a nonstop week of work to get rid of but was very different. From what I read if this is Bitrep.B then I need some help because it is out of my ability zone at this point unless I do a marathon research mission to catch up on the technology front which I have ignored for a while. Anyways, I am not sure what to do Oh I also did a reinstall of windows as a last resort and then gave up when it appeared to be running like **** again. Please help
Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Pro, 64 bit
Processor: Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz, Intel64 Family 6 Model 78 Stepping 3
Processor Count: 4
RAM: 7607 Mb
Graphics Card: Intel(R) HD Graphics 520, 1024 Mb
Hard Drives: C: 464 GB (274 GB Free);
Motherboard: LENOVO, 20FN002SUS
Antivirus: Windows Defender, Disabled
I am running Shaw's McAfee security center.
Thank you
Cheri
Over a 48 hour period it seems I got a virus of some sort and watched my zippy laptop quickly and steadily get slower until it completely froze and would barely run. Unfortunately, a guest was using my laptop while most of this occured and I did not even get to see how they found out my laptop was infected with the above mentioned Trojan:Win32/Bitrep.B. or if it is is for that matter.
What have I done? I tried restoring twice it failed the first time and the second time finished but at first would not even run windows and then brought me to some places im not familiar with. Btw I have always had Dells and HPs in the past 20 odd years and this Lenovo is my first and I only have had it for under a year. Up to a week ago it ran like a dream and is easily the fastest best running laptop I have ever had. I am devastated and will not lend my computer again.
In the past I have only ever dealt with one trojan that took me a nonstop week of work to get rid of but was very different. From what I read if this is Bitrep.B then I need some help because it is out of my ability zone at this point unless I do a marathon research mission to catch up on the technology front which I have ignored for a while. Anyways, I am not sure what to do Oh I also did a reinstall of windows as a last resort and then gave up when it appeared to be running like **** again. Please help
Tech Support Guy System Info Utility version 1.0.0.4
OS Version: Microsoft Windows 10 Pro, 64 bit
Processor: Intel(R) Core(TM) i5-6200U CPU @ 2.30GHz, Intel64 Family 6 Model 78 Stepping 3
Processor Count: 4
RAM: 7607 Mb
Graphics Card: Intel(R) HD Graphics 520, 1024 Mb
Hard Drives: C: 464 GB (274 GB Free);
Motherboard: LENOVO, 20FN002SUS
Antivirus: Windows Defender, Disabled
I am running Shaw's McAfee security center.
Thank you
Cheri