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Discussion in 'Windows XP' started by ddz, Jul 15, 2006.

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  1. ddz

    ddz Thread Starter

    Jul 15, 2006
    my wife is running windows 2000 on a sony laptop. she has picked up a trojan downloader virous in system/winnt/system32/pmnolk.dll
    we have run spybot and identified it. cannot inmunize it. cannot remove it and cannot delete the file because windows is using it. we have tried everyting we know, please help!
  2. Squashman

    Squashman Trusted Advisor

    Apr 4, 2003
    Do you have any AntiVirus?
  3. ddz

    ddz Thread Starter

    Jul 15, 2006
    yes we have symantec anti virous. we ran it and it found the bad boy but can't do anything with it.
  4. ddz

    ddz Thread Starter

    Jul 15, 2006
  5. ozrom1e


    May 15, 2006
    I would suggest doing a HijackThis and after the log file is posted one of our HJT experts will diagnose the log file and work with you to fix your problem(s).

    To download HJTsetup.exe To Download HijackThis go to the following: http://www.thespykiller.co.uk/forum/index.php?action=tpmod;dl=item5
    Filename = 1137518044HJTsetup.exe
    Save the file to your desktop.
    Double click on the HJTsetup.exe icon on your desktop.
    By default it will install to C:\Program Files\HijackThis.
    Continue to click Next in the setup dialog boxes until you get to the Select Additional Tasks dialog.
    Put a check by Create a desktop icon then click Next again.
    Continue to follow the rest of the prompts from there.
    At the final dialog box click Finish and it will launch Hijack This.
    Click on the Do a system scan and save a log file button. It will scan and then ask you to save the log.
    Click Save to save the log file and then the log will open in notepad.
    At the top of the Notepad HJT log screen, hit Edit then Select All then click Edit and then click Copy doing that copies the text to the clipboard, you won't see it yet....
    Open a TechSupportGuy forum Reply window for this thread, to have ready to paste the Hijackthis log into. Click once to place the typing cursor in the reply window.
    At the top of your TSG/browser window, hit Edit then Paste
    You should see your copied Hijackthis log appear in the reply space....then, submit the reply
    DO NOT have Hijack This fix anything yet. Most of what it finds will be harmless or even required.
  6. ddz

    ddz Thread Starter

    Jul 15, 2006
    Hi again,

    We've downloaded Hijack twice but it errors on saving log and closes. We ran the scan and tried to select all to copy to notepad or word but it won't let us. In reviewing the log, we don't see anything that looks odd to us. We reran the Synmantec AntiVirus again and now have 5 viruses that can't be cleaned, quarantined, or deleted (2 were able to be quarantined and then deleted). They are all downloader virus in WinNT/System32. Their names are:

    We've tried to delete the files thru My Computer and it says they are in use by Windows and can't be deleted. We thought we had found them in regedit and deleted pmnnolk but it is still there.

    Any other thoughts? Thanks.
  7. MFDnNC


    Sep 7, 2004
    Please download http://www.atribune.org/ccount/click.php?id=4 to your desktop.
    · Double-click VundoFix.exe to run it.
    · Click the Scan for Vundo button.
    · Once it's done scanning, click the Remove Vundo button.
    · You will receive a prompt asking if you want to remove the files, click YES
    · Once you click yes, your desktop will go blank as it starts removing Vundo.
    · When completed, it will prompt that it will shutdown your computer, click OK.
    · Turn your computer back on.
    · Please post the contents of C:\vundofix.txt and a new HiJackThis log.

    If you cannot get hijack to work in normal mode do it in safe mode


    Do this also

    Download the trial version of Ewido Security Suite http://www.ewido.net/en/download/ (W2K/XP Only)
    · Install ewido.
    · Run the application
    · Click on scanner
    · Click Complete System Scan and the scan will begin.
    · When the scan is finished, Set all items to delete
    · Apply all actions
    · look at the bottom of the screen and click the Save report button.
    · Save the report to your C: Drive
    This will take some time to run!
    Post that log and a new HiJack log
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