Trojans-HijackThis Attached.

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wiseowl34

Thread Starter
Joined
Apr 6, 2008
Messages
53
Hi all, new here but having problems with trojans and malware i believe. When i do a virus scan it comes back clean, but then warnings come up about virus in WINDOWS32..no idea what all this means.I've attached hijackthis log. Any help would be appreciated.


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 3:45:04 PM, on 4/6/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Bell\Security Manager\fws.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Command Software\dvpapi.exe
C:\WINDOWS\System32\alg.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\WINDOWS\System32\svchost.exe
c:\program files\mozilla firefox\firefox.exe
c:\program files\trojanhunter 5.0\thguard.exe
c:\program files\trend micro\hijackthis\hijackthis.exe
C:\WINDOWS\system32\wbem\wmiprvse.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - c:\program files\bell\security manager\pkR.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - c:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Form Filler BHO - {56071E0D-C61B-11D3-B41C-00E02927A304} - c:\program files\bell\security manager\FBHR.dll
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink DVD Solution\PowerDVD\PDVDServ.exe"
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [jbdgvvrq] C:\WINDOWS\bgvqgpdz.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [Security Manager] "C:\Program Files\Bell\Security Manager\Rps.exe"
O4 - HKLM\..\Run: [tciocp32] C:\WINDOWS\tciocp32.exe
O4 - HKLM\..\Run: [ErrorSmart] C:\Program Files\ErrorSmart\ErrorSmart.exe
O4 - HKLM\..\Run: [THGuard] "c:\program files\trojanhunter 5.0\thguard.exe"
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKLM\..\Policies\Explorer\Run: [DXDLG32] DXDLG.exe
O4 - HKLM\..\Policies\Explorer\Run: [MSDWG32] LYLoadbr.exe
O4 - HKLM\..\Policies\Explorer\Run: [MSDCG32 ] LYLeador.exe
O4 - HKLM\..\Policies\Explorer\Run: [MSDOG32] LYLoador.exe
O4 - HKLM\..\Policies\Explorer\Run: [MSDSG32] LYLoadar.exe
O4 - HKLM\..\Policies\Explorer\Run: [MSDMG32] LYLoadmr.exe
O4 - HKLM\..\Policies\Explorer\Run: [MSDHG32] LYLoadhr.exe
O4 - HKLM\..\Policies\Explorer\Run: [MSDQG32] LYLoadqr.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: - {C5428486-50A0-4a02-9D20-520B59A9F9B2} - (no file)
O9 - Extra button: - {C5428486-50A0-4a02-9D20-520B59A9F9B3} - (no file)
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - c:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - c:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - http://pccheckup.dellfix.com/sdccommon/download/tgctlcm.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/win...ls/en/x86/client/wuweb_site.cab?1206206485328
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/mic...ls/en/x86/client/muweb_site.cab?1207014762247
O20 - AppInit_DLLs: msosmhfp01.dll,msosdrop01.dll
O23 - Service: 57EE2DB8 - Unknown owner - C:\WINDOWS\system32\41EE8.EXE
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Command Software\dvpapi.exe
O23 - Service: Security Manager Firewall (RP_FWS) - Radialpoint Inc. - C:\Program Files\Bell\Security Manager\fws.exe
 

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cybertech

Retired Moderator
Joined
Apr 16, 2002
Messages
72,115
Hi, Welcome to TSG!

You have an information stealing trojan on your system. The best way to deal with this is to back up your data and do a full format and reload.

You should also notify your bank and or credit card companies.

Once you have completed the reload you should access all sites you use and change your password.
 

wiseowl34

Thread Starter
Joined
Apr 6, 2008
Messages
53
Thanks for the answer. Can i format myself or better to have a pro do it? Just got the laptop..was used..and don't have anything on it worth saving.
 

cybertech

Retired Moderator
Joined
Apr 16, 2002
Messages
72,115
It's pretty easy to format and reload. Make sure you get an anti-virus on right away and then go for SP2.

Here is a thead on reloading the machine and if you need help just make a new thread in the XP forum.


Guide to reinstall of windows
 
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