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Trojans

Discussion in 'Windows Vista' started by Sizeyuk1, Nov 11, 2011.

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  1. Sizeyuk1

    Sizeyuk1 Thread Starter

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    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft® Windows Vista™ Home Premium, Service Pack 1, 32 bit
    Processor: Intel(R) Core(TM)2 CPU T5300 @ 1.73GHz, x64 Family 6 Model 15 Stepping 2
    Processor Count: 2
    RAM: 1013 Mb
    Graphics Card: Mobile Intel(R) 945GM Express Chipset Family, 224 Mb
    Hard Drives: C: Total - 70818 MB, Free - 37928 MB;
    Motherboard: Intel Corporation, MPAD-MSAE Customer Reference Boards
    Antivirus: avast! Antivirus, Updated: Yes, On-Demand Scanner: Enabled

    How can I ckeck if I have a TRojan in my laptop and how do I get rid of it for free
     
  2. Ent

    Ent Trusted Advisor

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    Do you have any particular reason for believing that there is malware, especially a trojan horse, infecting your machine?

    Your antivirus is well reputed and up to date, that should protect you from most threats. Scans with a few other programs might catch things that a single program doesn't get, though you should never have more than one antivirus installed at a single moment in time.
    Antispyware and antimalware such as Malwarebytes and SuperAntiSpyware can be used in parallel with Avast without any problems, they might help complete any chinks in your armour. The most important thing in remaining safe is using the computer safely, for example avoiding P2P programs and not running any old download from the internet.
     
  3. TheShooter93

    TheShooter93 Malware Specialist

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    If you had a trojan or other malware on your laptop, you would know.

    You don't have to "check."
     
  4. Sizeyuk1

    Sizeyuk1 Thread Starter

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    My laptop has gone slow, Internet Explorer keeps closing down, I can't download Flashplayer, I have no idea what to do and I saw a thread that said Trojans could be responsible
     
  5. Sizeyuk1

    Sizeyuk1 Thread Starter

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    How would I know
     
  6. TheShooter93

    TheShooter93 Malware Specialist

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    Everything you listed could be explained by malware, but you would likely have additional symptoms.

    ------------------------------------------------------------------------------------

    Click Start.

    In the search bar type msconfig and hit Enter.

    Click Startup(tab).

    Take a screenshot(s) showing all items listed and attach the image(s) in your next post.

    To post a screen shot of the active window, hold the Alt key and press the PrtScn key. Open the Windows PAINT application and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file. To upload it to the forum, open the full reply window and use the Manage Attachments button to upload it here.
     
  7. Sizeyuk1

    Sizeyuk1 Thread Starter

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    Sorry for being so thick but what is the PrtScn key
     
  8. TheShooter93

    TheShooter93 Malware Specialist

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    It's a key on your keyboard.

    Try this: How To Take a Screenshot

    ---------------------------------------------------------------------------

    And all of this should be done on the problem PC.
     
  9. Ent

    Ent Trusted Advisor

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    TheShooter93, let's cut to the chase and ask for a HJT log. No chance of clipping, all the information, copy/pastable, I hardly have to go on.

    Sizeyuk1, please go here to download HijackThis.
    • To the right of the green arrow under HijackThis downloads click on the Executable button and download the HijackThis.exe file to your desktop.
    • Double-click the HijackThis.exe file on your desktop to launch the program. If you get a security warning asking if you want to run this software because the publisher couldn't be verified click on Run to allow it.
    • Click on the Scan button. The scan will not take long and when it's finished the resulting log will open automatically in Notepad.
    • Save the log file to your desktop. Copy and paste the contents of the log in your post.
    Please do not fix anything with HijackThis unless you are instructed to do so. Most of what appears in the log will be harmless and/or necessary.
     
  10. TheShooter93

    TheShooter93 Malware Specialist

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    I would if I had permission. Since I don't have a green or gold shield next to my name, I can't ask for or analyze HijackThis logs.
     
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