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Trojans

Discussion in 'Virus & Other Malware Removal' started by dpeter01, Sep 5, 2004.

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  1. dpeter01

    dpeter01 Thread Starter

    Joined:
    Sep 5, 2004
    Messages:
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    My daughters computer uses windows 98 and she has picked up two Trojans: appdata/pupo.exe & system/xej.exe.
    I have run and think have these quarantined but am not sure.
    I have located them but have not been able to heal or delete them. When I try to delete it tells me that windows is using this program and cannot delete.
    What to do next????
     
  2. Cookiegal

    Cookiegal Administrator Malware Specialist Coordinator

    Joined:
    Aug 27, 2003
    Messages:
    112,012
    Hi and welcome to TSG,

    Please do this. Click here: http://www.majorgeeks.com/download3155.html to download Hijack This. It’s very important that you save it to its own folder on your hard drive, such as program files (not temporary files or the desktop), so that it can create proper back-ups and be able to restore them if necessary.

    Close all open windows and open Hijack This. Click “Scan”. When the scan is finished (it only takes a second), the scan button will change to “Save Log”. Click on “Save Log” and then save it to NotePad. Click on “Edit” – “Select all” – “copy” and then “paste” into the thread.

    DO NOT FIX ANYTHING YET, most items that appear in the log are harmless or even needed.

    In the meantime I'm moving this over to the Security forum.
     
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