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Trouble Accessing The Internet ONLY IE Works Please Help

Discussion in 'Windows XP' started by plumbntheworld, Jul 15, 2009.

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  1. plumbntheworld

    plumbntheworld Thread Starter

    Joined:
    Jul 15, 2009
    Messages:
    3
    Hey!

    I'm having trouble accessing the internet with browsers and some programs. Internet Explorer 7 works fine, Internet Explorer 8 Does not work (similar to FireFox, Opera and Safari.) When I tried to download Google Chrome The installer needed to access the internet and that could not connect either.

    Im running Windows XP SP 2 I'm directly connected to a Modem via NIC. though the same time my browsers stopped working so did my wireless connection, it sais I'm connected but I cannot get online wirelessly (another post perhaps.)


    I've tried everything I can think of, Updated Java, Reset Winsock Catalog,
    System Restore did not work.

    Windows Firewall is disabled and so are all of my AVS. I went ahead and got a HJT log for anyone:

    Logfile of Trend Micro HijackThis v2.0.2
    Scan saved at 2:48:01 PM, on 7/15/2009
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
    Boot mode: Normal
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    C:\WINDOWS\system32\netdde.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\dmadmin.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.imdb.com/
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
    O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
    O2 - BHO: NAV Helper - {A8F38D8D-E480-4D52-B7A2-731BB6995FDD} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O8 - Extra context menu item: Easy-WebPrint Add To Print List - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_AddToList.html
    O8 - Extra context menu item: Easy-WebPrint High Speed Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_HSPrint.html
    O8 - Extra context menu item: Easy-WebPrint Preview - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Preview.html
    O8 - Extra context menu item: Easy-WebPrint Print - res://C:\Program Files\Canon\Easy-WebPrint\Resource.dll/RC_Print.html
    O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
    O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/MSDcode.cab
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O21 - SSODL:
    O21 - SSODL:
    O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Norton Internet Security\comHost.exe
    O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\Shared\hpqwmi.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
    O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
    O23 - Service: Norton Protection Center Service (NSCService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Console\NSCSRVCE.EXE
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    --
    End of file - 4901 bytes

    Here is my Winsock log

    Winsock Catalog Provider Entry
    ------------------------------------------------------
    Entry Type: Base Service Provider
    Description: MSAFD Tcpip [TCP/IP]
    Provider ID: {E70F1AA0-AB8B-11CF-8CA3-00805F48A192}
    Provider Path: %SystemRoot%\system32\mswsock.dll
    Catalog Entry ID: 1001
    Version: 2
    Address Family: 2
    Max Address Length: 16
    Min Address Length: 16
    Socket Type: 1
    Protocol: 6
    Protocol Chain Length: 1

    Winsock Catalog Provider Entry
    ------------------------------------------------------
    Entry Type: Base Service Provider
    Description: MSAFD Tcpip [UDP/IP]
    Provider ID: {E70F1AA0-AB8B-11CF-8CA3-00805F48A192}
    Provider Path: %SystemRoot%\system32\mswsock.dll
    Catalog Entry ID: 1002
    Version: 2
    Address Family: 2
    Max Address Length: 16
    Min Address Length: 16
    Socket Type: 2
    Protocol: 17
    Protocol Chain Length: 1

    Winsock Catalog Provider Entry
    ------------------------------------------------------
    Entry Type: Base Service Provider
    Description: MSAFD Tcpip [RAW/IP]
    Provider ID: {E70F1AA0-AB8B-11CF-8CA3-00805F48A192}
    Provider Path: %SystemRoot%\system32\mswsock.dll
    Catalog Entry ID: 1003
    Version: 2
    Address Family: 2
    Max Address Length: 16
    Min Address Length: 16
    Socket Type: 3
    Protocol: 0
    Protocol Chain Length: 1

    Winsock Catalog Provider Entry
    ------------------------------------------------------
    Entry Type: Base Service Provider
    Description: MSAFD NetBIOS [\Device\NetBT_Tcpip_{A3E3132F-7FB3-403F-9C3E-6A3F096FE3A9}] SEQPACKET 4
    Provider ID: {8D5F1830-C273-11CF-95C8-00805F48A192}
    Provider Path: %SystemRoot%\system32\mswsock.dll
    Catalog Entry ID: 1004
    Version: 2
    Address Family: 17
    Max Address Length: 20
    Min Address Length: 20
    Socket Type: 5
    Protocol: -4
    Protocol Chain Length: 1

    Winsock Catalog Provider Entry
    ------------------------------------------------------
    Entry Type: Base Service Provider
    Description: MSAFD NetBIOS [\Device\NetBT_Tcpip_{A3E3132F-7FB3-403F-9C3E-6A3F096FE3A9}] DATAGRAM 4
    Provider ID: {8D5F1830-C273-11CF-95C8-00805F48A192}
    Provider Path: %SystemRoot%\system32\mswsock.dll
    Catalog Entry ID: 1005
    Version: 2
    Address Family: 17
    Max Address Length: 20
    Min Address Length: 20
    Socket Type: 2
    Protocol: -4
    Protocol Chain Length: 1

    Winsock Catalog Provider Entry
    ------------------------------------------------------
    Entry Type: Base Service Provider
    Description: MSAFD NetBIOS [\Device\NetBT_Tcpip_{58F0C9D1-191C-4DAE-A0FF-F02F3DB8501F}] SEQPACKET 3
    Provider ID: {8D5F1830-C273-11CF-95C8-00805F48A192}
    Provider Path: %SystemRoot%\system32\mswsock.dll
    Catalog Entry ID: 1006
    Version: 2
    Address Family: 17
    Max Address Length: 20
    Min Address Length: 20
    Socket Type: 5
    Protocol: -3
    Protocol Chain Length: 1

    Winsock Catalog Provider Entry
    ------------------------------------------------------
    Entry Type: Base Service Provider
    Description: MSAFD NetBIOS [\Device\NetBT_Tcpip_{58F0C9D1-191C-4DAE-A0FF-F02F3DB8501F}] DATAGRAM 3
    Provider ID: {8D5F1830-C273-11CF-95C8-00805F48A192}
    Provider Path: %SystemRoot%\system32\mswsock.dll
    Catalog Entry ID: 1007
    Version: 2
    Address Family: 17
    Max Address Length: 20
    Min Address Length: 20
    Socket Type: 2
    Protocol: -3
    Protocol Chain Length: 1

    Winsock Catalog Provider Entry
    ------------------------------------------------------
    Entry Type: Base Service Provider
    Description: MSAFD NetBIOS [\Device\NetBT_Tcpip_{AE2D22E4-60C3-4FEC-858F-6667B6D90673}] SEQPACKET 0
    Provider ID: {8D5F1830-C273-11CF-95C8-00805F48A192}
    Provider Path: %SystemRoot%\system32\mswsock.dll
    Catalog Entry ID: 1008
    Version: 2
    Address Family: 17
    Max Address Length: 20
    Min Address Length: 20
    Socket Type: 5
    Protocol: -2147483648
    Protocol Chain Length: 1

    Winsock Catalog Provider Entry
    ------------------------------------------------------
    Entry Type: Base Service Provider
    Description: MSAFD NetBIOS [\Device\NetBT_Tcpip_{AE2D22E4-60C3-4FEC-858F-6667B6D90673}] DATAGRAM 0
    Provider ID: {8D5F1830-C273-11CF-95C8-00805F48A192}
    Provider Path: %SystemRoot%\system32\mswsock.dll
    Catalog Entry ID: 1009
    Version: 2
    Address Family: 17
    Max Address Length: 20
    Min Address Length: 20
    Socket Type: 2
    Protocol: -2147483648
    Protocol Chain Length: 1

    Winsock Catalog Provider Entry
    ------------------------------------------------------
    Entry Type: Base Service Provider
    Description: MSAFD NetBIOS [\Device\NetBT_Tcpip_{4EB55946-336D-4A0D-AC4D-C2CC37BC3606}] SEQPACKET 1
    Provider ID: {8D5F1830-C273-11CF-95C8-00805F48A192}
    Provider Path: %SystemRoot%\system32\mswsock.dll
    Catalog Entry ID: 1010
    Version: 2
    Address Family: 17
    Max Address Length: 20
    Min Address Length: 20
    Socket Type: 5
    Protocol: -1
    Protocol Chain Length: 1

    Winsock Catalog Provider Entry
    ------------------------------------------------------
    Entry Type: Base Service Provider
    Description: MSAFD NetBIOS [\Device\NetBT_Tcpip_{4EB55946-336D-4A0D-AC4D-C2CC37BC3606}] DATAGRAM 1
    Provider ID: {8D5F1830-C273-11CF-95C8-00805F48A192}
    Provider Path: %SystemRoot%\system32\mswsock.dll
    Catalog Entry ID: 1011
    Version: 2
    Address Family: 17
    Max Address Length: 20
    Min Address Length: 20
    Socket Type: 2
    Protocol: -1
    Protocol Chain Length: 1

    Winsock Catalog Provider Entry
    ------------------------------------------------------
    Entry Type: Base Service Provider
    Description: MSAFD NetBIOS [\Device\NetBT_Tcpip_{EA716BA0-4C1B-413F-B314-FDF0A17A19A3}] SEQPACKET 2
    Provider ID: {8D5F1830-C273-11CF-95C8-00805F48A192}
    Provider Path: %SystemRoot%\system32\mswsock.dll
    Catalog Entry ID: 1012
    Version: 2
    Address Family: 17
    Max Address Length: 20
    Min Address Length: 20
    Socket Type: 5
    Protocol: -2
    Protocol Chain Length: 1

    Winsock Catalog Provider Entry
    ------------------------------------------------------
    Entry Type: Base Service Provider
    Description: MSAFD NetBIOS [\Device\NetBT_Tcpip_{EA716BA0-4C1B-413F-B314-FDF0A17A19A3}] DATAGRAM 2
    Provider ID: {8D5F1830-C273-11CF-95C8-00805F48A192}
    Provider Path: %SystemRoot%\system32\mswsock.dll
    Catalog Entry ID: 1013
    Version: 2
    Address Family: 17
    Max Address Length: 20
    Min Address Length: 20
    Socket Type: 2
    Protocol: -2
    Protocol Chain Length: 1

    Winsock Catalog Provider Entry
    ------------------------------------------------------
    Entry Type: Base Service Provider
    Description: RSVP UDP Service Provider
    Provider ID: {9D60A9E0-337A-11D0-BD88-0000C082E69A}
    Provider Path: %SystemRoot%\system32\rsvpsp.dll
    Catalog Entry ID: 1014
    Version: 6
    Address Family: 2
    Max Address Length: 16
    Min Address Length: 16
    Socket Type: 2
    Protocol: 17
    Protocol Chain Length: 1

    Winsock Catalog Provider Entry
    ------------------------------------------------------
    Entry Type: Base Service Provider
    Description: RSVP TCP Service Provider
    Provider ID: {9D60A9E0-337A-11D0-BD88-0000C082E69A}
    Provider Path: %SystemRoot%\system32\rsvpsp.dll
    Catalog Entry ID: 1015
    Version: 6
    Address Family: 2
    Max Address Length: 16
    Min Address Length: 16
    Socket Type: 1
    Protocol: 6
    Protocol Chain Length: 1

    Name Space Provider Entry
    ------------------------------------------------------
    Description: Tcpip
    Provider ID: {22059D40-7E9E-11CF-AE5A-00AA00A7112B}
    Name Space: 12
    Active: 1
    Version: 0


    Name Space Provider Entry
    ------------------------------------------------------
    Description: NTDS
    Provider ID: {3B2637EE-E580-11CF-A555-00C04FD8D4AC}
    Name Space: 32
    Active: 1
    Version: 0


    Name Space Provider Entry
    ------------------------------------------------------
    Description: Network Location Awareness (NLA) Namespace
    Provider ID: {6642243A-3BA8-4AA6-BAA5-2E0BD71FDD83}
    Name Space: 15
    Active: 1
    Version: 0


    Name Space Provider Entry
    ------------------------------------------------------
    Description: NWLink IPX/SPX/NetBIOS Compatible Transport Protocol
    Provider ID: {E02DAAF0-7E9F-11CF-AE5A-00AA00A7112B}
    Name Space: 1
    Active: 1
    Version: 1


    Becides that...I cannot for the life of me figure out why none of my other browsers work. Also, When I upgrade to SP 3 none of them, including IE 8 worked either, any ideas???
     
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