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Trouble Cleaning Computer with Trend Micro Internet Security 2012

Discussion in 'Virus & Other Malware Removal' started by thepcjanitor, Jul 31, 2012.

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  1. thepcjanitor

    thepcjanitor Thread Starter

    Joined:
    Aug 28, 2005
    Messages:
    142
    Running Windows XP
    Problem reported after running Trend Micro Titanium Internet Security 2012

    The problem is reported EVERY time a scan completes, leaving me with this message:
    Scan Results: Additional Cleaning Needed. To remove some unresolved threats click "Download Now" to start setting up a rescue disk. I've had NO luck getting the rescue disk to work the way they Trend instructions say it should, i.e. to give me an option to "resolve threats" after booting from the disk. I've searched the internet for help on that, joined the Trend Micro user's community, followed everyone's suggestions, no luck yet.

    Now my computer is running slower and slower, and sometimes freezes. It also does other strange things like booting up ok but not allowing me to open any applications and forcing me to do a cold boot to get it going. It also changed the time on the clock!

    ALSO....I booted up in safe mode hoping to run a Trend Internet Security 2012 scan, but the Trend icon in safe mode is directed to an old (2006!) install of Trend. I couldn't see how to run 2012 there.

    Below are the things the "Read this first" post suggested. One problem, however: The instructions mention an ark.text file, but I don't seem to see one created by the steps in the instructions. I have pasted below the hijackthis log, the dds.txt file, and have attached the attach.txt file as instructed. I also pasted below the results of the GMER exe.rootkit/malware report page.

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 10:33:47 PM, on 7/31/2012
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\System32\WLTRYSVC.EXE
    C:\WINDOWS\System32\bcmwltry.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe
    C:\Program Files\Trend Micro\UniClient\UiFrmWrk\uiWatchDog.exe
    C:\Program Files\Trend Micro\AMSP\coreFrameworkHost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Documents and Settings\All Users\Application Data\Skype\Toolbars\Skype C2C Service\c2c_service.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\WINDOWS\system32\WLTRAY.exe
    C:\WINDOWS\stsystra.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\WINDOWS\system32\taskmgr.exe
    C:\Program Files\Trend Micro\UniClient\UiFrmWrk\uiSeAgnt.exe
    C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
    C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
    C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Microsoft Office\Office12\EXCEL.EXE
    C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE
    C:\Documents and Settings\Caren\Desktop\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=2070618
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Search,Default_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=2070618
    O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
    O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Trend Micro NSC BHO - {1CA1377B-DC1D-4A52-9585-6E06050FAC53} - C:\Program Files\Trend Micro\AMSP\Module\20004\2.0.1313\6.8.1078\TmIEPlg.dll
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)
    O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
    O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O2 - BHO: SkypeIEPluginBHO - {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.7.7227.1100\swg.dll
    O2 - BHO: TmBpIeBHO - {BBACBAFD-FA5E-4079-8B33-00EB9F13D4AC} - C:\Program Files\Trend Micro\AMSP\Module\20002\7.1.1102\7.1.1102\TmBpIe32.dll
    O2 - BHO: Browser Address Error Redirector - {CA6319C0-31B7-401E-A518-A07C3DB8F777} - C:\Program Files\BAE\BAE.dll
    O2 - BHO: Bing Bar Helper - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "C:\Program Files\Microsoft\BingBar\BingExt.dll" (file missing)
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    O3 - Toolbar: Bing Bar - {8dcb7100-df86-4384-8842-8fa844297b3f} - "C:\Program Files\Microsoft\BingBar\BingExt.dll" (file missing)
    O3 - Toolbar: Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
    O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe
    O4 - HKLM\..\Run: [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\CLIStart.exe"
    O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKLM\..\Run: [Trend Micro Titanium] "C:\Program Files\Trend Micro\Titanium\UIFramework\uiWinMgr.exe" -set Silent "1" SplashURL ""
    O4 - HKLM\..\Run: [Trend Micro Client Framework] "C:\Program Files\Trend Micro\UniClient\UiFrmWrk\UIWatchDog.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [swg] "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe"
    O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Caren\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
    O4 - HKCU\..\RunOnce: [FlashPlayerUpdate] C:\WINDOWS\system32\Macromed\Flash\FlashUtil11g_Plugin.exe -update plugin
    O4 - Global Startup: Digital Line Detect.lnk = ?
    O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
    O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
    O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra button: PalTalk - {4EAFEF58-EEFA-4116-983D-03B49BCBFFFE} - C:\Program Files\Paltalk Messenger\Paltalk.exe
    O9 - Extra button: Skype Click to Call - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O9 - Extra button: HP Smart Select - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: {32C3FEAE-0877-4767-8C20-62A5829A0945} - http://static.ak.facebook.com/fbplugin/win32/axfbootloader.cab
    O16 - DPF: {5BCC24A7-7D3F-4CC9-AC86-4380FCD68D1E} (PCInfoOcxEN Control) - http://esupport.trendmicro.com/_layouts/1033/GetPCInfo.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1255269657000
    O16 - DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} (GMNRev Class) - http://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection2.cab
    O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius.com/download/software/win/ActiveXPlugin.cab
    O16 - DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} (GpcContainer Class) - https://amwayna.webex.com/client/WBXclient-T27L10NSP25-10481/event/ieatgpc.cab
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    O18 - Protocol: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files\Skype\Toolbars\Internet Explorer\skypeieplugin.dll
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O18 - Protocol: tmbp - {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - C:\Program Files\Trend Micro\AMSP\Module\20002\7.1.1102\7.1.1102\TmBpIe32.dll
    O18 - Protocol: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - C:\Program Files\Trend Micro\AMSP\Module\20004\2.0.1313\6.8.1078\TmIEPlg.dll
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
    O23 - Service: Trend Micro Solution Platform (Amsp) - Trend Micro Inc. - C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files\Mozilla Maintenance Service\maintenanceservice.exe
    O23 - Service: Skype C2C Service - Skype Technologies S.A. - C:\Documents and Settings\All Users\Application Data\Skype\Toolbars\Skype C2C Service\c2c_service.exe
    O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files\Skype\Updater\Updater.exe
    O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

    --
    End of file - 11711 bytes



    .
    DDS (Ver_2011-08-26.01) - NTFSx86
    Internet Explorer: 8.0.6001.18702 BrowserJavaVersion: 1.6.0_31
    Run by Caren at 22:36:18 on 2012-07-31
    Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.1918.1098 [GMT -4:00]
    .
    AV: Trend Micro Titanium Internet Security 2012 *Disabled/Updated* {7D2296BC-32CC-4519-917E-52E652474AF5}
    FW: Norton Internet Worm Protection *Disabled*
    .
    ============== Running Processes ===============
    .
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost -k DcomLaunch
    svchost.exe
    C:\WINDOWS\System32\svchost.exe -k netsvcs
    C:\WINDOWS\system32\svchost.exe -k WudfServiceGroup
    C:\WINDOWS\system32\Ati2evxx.exe
    svchost.exe
    svchost.exe
    C:\WINDOWS\System32\WLTRYSVC.EXE
    C:\WINDOWS\System32\bcmwltry.exe
    C:\WINDOWS\system32\spoolsv.exe
    svchost.exe
    C:\Program Files\Trend Micro\AMSP\coreServiceShell.exe
    C:\Program Files\Trend Micro\UniClient\UiFrmWrk\uiWatchDog.exe
    C:\Program Files\Trend Micro\AMSP\coreFrameworkHost.exe
    C:\WINDOWS\system32\svchost.exe -k hpdevmgmt
    C:\WINDOWS\system32\svchost.exe -k HPService
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\WINDOWS\System32\svchost.exe -k HPZ12
    C:\WINDOWS\System32\svchost.exe -k HPZ12
    C:\Documents and Settings\All Users\Application Data\Skype\Toolbars\Skype C2C Service\c2c_service.exe
    C:\WINDOWS\system32\svchost.exe -k imgsvc
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\WINDOWS\system32\WLTRAY.exe
    C:\WINDOWS\stsystra.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\Program Files\Common Files\Java\Java Update\jusched.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
    C:\Program Files\Digital Line Detect\DLG.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
    C:\WINDOWS\system32\taskmgr.exe
    C:\Program Files\Trend Micro\UniClient\UiFrmWrk\uiSeAgnt.exe
    C:\Program Files\ATI Technologies\ATI.ACE\CLI.EXE
    C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe
    C:\Program Files\ATI Technologies\ATI.ACE\cli.exe
    C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe
    C:\Program Files\Mozilla Firefox\firefox.exe
    C:\Program Files\Microsoft Office\Office12\EXCEL.EXE
    C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE
    C:\WINDOWS\system32\wscntfy.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://www.google.com/webhp?sourceid=navclient&ie=UTF-8
    uSearch Page = hxxp://www.google.com/hws/sb/dell-usuk-rel/en/side.html?channel=us
    uSearch Bar = hxxp://www.google.com/hws/sb/dell-usuk-rel/en/side.html?channel=us
    uDefault_Page_URL = www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=2070618
    mSearch Bar = hxxp://www.google.com/ie
    uInternet Connection Wizard,ShellNext = hxxp://www.google.com/ig/dell?hl=en&client=dell-usuk-rel&channel=us&ibd=2070618
    uSearchAssistant = hxxp://www.google.com/ie
    uSearchURL,(Default) = hxxp://www.google.com/search?q=%s
    mSearchAssistant = hxxp://www.google.com/hws/sb/dell-usuk-rel/en/side.html?channel=us
    BHO: {02478D38-C3F9-4efb-9B51-7695ECA05670} - No File
    BHO: HP Print Enhancer: {0347c33e-8762-4905-bf09-768834316c61} - c:\program files\hp\digital imaging\smart web printing\hpswp_printenhancer.dll
    BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
    BHO: TmIEPlugInBHO Class: {1ca1377b-dc1d-4a52-9585-6e06050fac53} - c:\program files\trend micro\amsp\module\20004\2.0.1313\6.8.1078\TmIEPlg.dll
    BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
    BHO: Java(tm) Plug-In SSV Helper: {761497bb-d6f0-462c-b6eb-d4daf1d92d43} - c:\program files\java\jre6\bin\ssv.dll
    BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
    BHO: Google Toolbar Helper: {aa58ed58-01dd-4d91-8333-cf10577473f7} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
    BHO: Skype Browser Helper: {ae805869-2e5c-4ed4-8f7b-f1f7851a4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
    BHO: Google Toolbar Notifier BHO: {af69de43-7d58-4638-b6fa-ce66b5ad205d} - c:\program files\google\googletoolbarnotifier\5.7.7227.1100\swg.dll
    BHO: TmBpIeBHO Class: {bbacbafd-fa5e-4079-8b33-00eb9f13d4ac} - c:\program files\trend micro\amsp\module\20002\7.1.1102\7.1.1102\TmBpIe32.dll
    BHO: CBrowserHelperObject Object: {ca6319c0-31b7-401e-a518-a07c3db8f777} - c:\program files\bae\BAE.dll
    BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - "c:\program files\microsoft\bingbar\BingExt.dll"
    BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
    BHO: JQSIEStartDetectorImpl Class: {e7e6f031-17ce-4c07-bc86-eabfe594f69c} - c:\program files\java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    BHO: HP Smart BHO Class: {ffffffff-cf4e-4f2b-bdc2-0e72e116a856} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
    TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - "c:\program files\microsoft\bingbar\BingExt.dll"
    TB: Google Toolbar: {2318c2b1-4965-11d4-9b18-009027a5cd4f} - c:\program files\google\google toolbar\GoogleToolbar_32.dll
    TB: {0B53EAC3-8D69-4B9E-9B19-A37C9A5676A7} - No File
    TB: {21FA44EF-376D-4D53-9B0F-8A89D3229068} - No File
    TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File
    uRun: [ctfmon.exe] c:\windows\system32\ctfmon.exe
    uRun: [swg] "c:\program files\google\googletoolbarnotifier\GoogleToolbarNotifier.exe"
    uRun: [Google Update] "c:\documents and settings\caren\local settings\application data\google\update\GoogleUpdate.exe" /c
    uRunOnce: [FlashPlayerUpdate] c:\windows\system32\macromed\flash\FlashUtil11g_Plugin.exe -update plugin
    mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
    mRun: [ISUSPM Startup] c:\progra~1\common~1\instal~1\update~1\ISUSPM.exe -startup
    mRun: [Broadcom Wireless Manager UI] c:\windows\system32\WLTRAY.exe
    mRun: [ATICCC] "c:\program files\ati technologies\ati.ace\CLIStart.exe"
    mRun: [SigmatelSysTrayApp] stsystra.exe
    mRun: [ISUSScheduler] "c:\program files\common files\installshield\updateservice\issch.exe" -start
    mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
    mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"
    mRun: [SunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"
    mRun: [Trend Micro Titanium] "c:\program files\trend micro\titanium\uiframework\uiWinMgr.exe" -set Silent "1" SplashURL ""
    mRun: [Trend Micro Client Framework] "c:\program files\trend micro\uniclient\uifrmwrk\UIWatchDog.exe"
    mRun: [QuickTime Task] "c:\program files\quicktime\qttask.exe" -atboottime
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\digita~1.lnk - c:\program files\digital line detect\DLG.exe
    StartupFolder: c:\docume~1\alluse~1\startm~1\programs\startup\hpdigi~1.lnk - c:\program files\hp\digital imaging\bin\hpqtra08.exe
    IE: E&xport to Microsoft Excel - c:\progra~1\micros~2\office12\EXCEL.EXE/3000
    IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_7461B1589E8B4FB7.dll/cmsidewiki.html
    IE: {4EAFEF58-EEFA-4116-983D-03B49BCBFFFE} - c:\program files\paltalk messenger\Paltalk.exe
    IE: {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe
    IE: {FB5F1910-F110-11d2-BB9E-00C04F795683} - c:\program files\messenger\msmsgs.exe
    IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
    IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
    IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~2\office12\REFIEBAR.DLL
    IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - c:\program files\hp\digital imaging\smart web printing\hpswp_BHO.dll
    DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://www.apple.com/qtactivex/qtplugin.cab
    DPF: {32C3FEAE-0877-4767-8C20-62A5829A0945} - hxxp://static.ak.facebook.com/fbplugin/win32/axfbootloader.cab
    DPF: {5BCC24A7-7D3F-4CC9-AC86-4380FCD68D1E} - hxxp://esupport.trendmicro.com/_layouts/1033/GetPCInfo.cab
    DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} - hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1255269657000
    DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - hxxp://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection2.cab
    DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
    DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} - hxxp://www.sibelius.com/download/software/win/ActiveXPlugin.cab
    DPF: {CAFEEFAC-0015-0000-0006-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.5.0/jinstall-1_5_0_06-windows-i586.cab
    DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
    DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab
    DPF: {E06E2E99-0AA1-11D4-ABA6-0060082AA75C} - hxxps://amwayna.webex.com/client/WBXclient-T27L10NSP25-10481/event/ieatgpc.cab
    DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    TCP: DhcpNameServer = 192.168.1.1
    TCP: Interfaces\{30602F0F-A39C-41D4-A5FB-3D629F4FCBCA} : DhcpNameServer = 192.168.1.1
    Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll
    Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\progra~1\common~1\skype\SKYPE4~1.DLL
    Handler: tmbp - {1A77E7DC-C9A0-4110-8A37-2F36BAE71ECF} - c:\program files\trend micro\amsp\module\20002\7.1.1102\7.1.1102\TmBpIe32.dll
    Handler: tmpx - {0E526CB5-7446-41D1-A403-19BFE95E8C23} - c:\program files\trend micro\amsp\module\20004\2.0.1313\6.8.1078\TmIEPlg.dll
    Notify: AtiExtEvent - Ati2evxx.dll
    SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - c:\windows\system32\WPDShServiceObj.dll
    SEH: Windows Desktop Search Namespace Manager: {56f9679e-7826-4c84-81f3-532071a8bcc5} - c:\program files\windows desktop search\MSNLNamespaceMgr.dll
    .
    ================= FIREFOX ===================
    .
    FF - ProfilePath - c:\documents and settings\caren\application data\mozilla\firefox\profiles\8wjiw6xk.default\
    FF - prefs.js: network.proxy.type - 0
    FF - plugin: c:\documents and settings\caren\local settings\application data\google\update\1.3.21.115\npGoogleUpdate3.dll
    FF - plugin: c:\program files\adobe\reader 9.0\reader\air\nppdf32.dll
    FF - plugin: c:\program files\google\update\1.3.21.111\npGoogleUpdate3.dll
    FF - plugin: c:\program files\google\update\1.3.21.99\npGoogleUpdate3.dll
    FF - plugin: c:\program files\java\jre6\bin\plugin2\npdeployJava1.dll
    FF - plugin: c:\program files\java\jre6\bin\plugin2\npjp2.dll
    FF - plugin: c:\program files\microsoft silverlight\4.1.10329.0\npctrlui.dll
    FF - plugin: c:\program files\microsoft\office live\npOLW.dll
    FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
    .
    ============= SERVICES / DRIVERS ===============
    .
    R1 tmeext;tmeext;c:\windows\system32\drivers\tmeext.sys [2012-7-3 84752]
    R1 tmevtmgr;tmevtmgr;c:\windows\system32\drivers\tmevtmgr.sys [2012-7-3 68368]
    R2 Amsp;Trend Micro Solution Platform;c:\program files\trend micro\amsp\coreServiceShell.exe [2012-7-3 200632]
    R2 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr_tdi.sys [2009-10-11 54752]
    R2 Skype C2C Service;Skype C2C Service;c:\documents and settings\all users\application data\skype\toolbars\skype c2c service\c2c_service.exe [2012-7-5 3048136]
    R3 tmnciesc;tmnciesc;c:\windows\system32\drivers\tmnciesc.sys [2012-7-3 171280]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 gupdate;Google Update Service (gupdate);c:\program files\google\update\GoogleUpdate.exe [2011-3-19 136176]
    S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2012-2-29 158856]
    S3 gupdatem;Google Update Service (gupdatem);c:\program files\google\update\GoogleUpdate.exe [2011-3-19 136176]
    S3 MozillaMaintenance;Mozilla Maintenance Service;c:\program files\mozilla maintenance service\maintenanceservice.exe [2012-5-6 113120]
    S3 WinRM;Windows Remote Management (WS-Management);c:\windows\system32\svchost.exe -k WINRM [2004-8-11 14336]
    S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]
    S4 BBSvc;Bing Bar Update Service;c:\program files\microsoft\bingbar\BBSvc.EXE [2011-7-7 195336]
    S4 BBUpdate;BBUpdate;c:\program files\microsoft\bingbar\SeaPort.EXE [2011-6-15 249648]
    S4 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2009-8-5 704864]
    S4 IHA_MessageCenter;IHA_MessageCenter;c:\program files\verizon\iha_messagecenter\bin\Verizon_IHAMessageCenter.exe [2011-10-11 282640]
    .
    =============== Created Last 30 ================
    .
    2012-07-14 17:00:16 -------- d-----w- c:\documents and settings\caren\local settings\application data\Trend Micro
    2012-07-10 18:21:11 4200024 ----a-w- c:\windows\system32\cdintf400.dll
    2012-07-10 18:20:38 -------- d-----w- c:\program files\Quicken
    2012-07-05 22:45:34 5030088 ----a-w- c:\program files\mozilla firefox\extensions\{82af8dca-6de9-405d-bd5e-43525bdad38a}\components\SkypeFfComponent.dll
    2012-07-03 19:50:55 84752 ----a-w- c:\windows\system32\drivers\tmeext.sys
    2012-07-03 19:50:53 171280 ----a-w- c:\windows\system32\drivers\tmnciesc.sys
    2012-07-03 19:50:52 92432 ----a-w- c:\windows\system32\drivers\tmtdi.sys
    2012-07-03 19:50:38 81168 ----a-w- c:\windows\system32\drivers\tmactmon.sys
    2012-07-03 19:50:38 68368 ----a-w- c:\windows\system32\drivers\tmevtmgr.sys
    2012-07-03 19:50:38 205072 ----a-w- c:\windows\system32\drivers\tmcomm.sys
    2012-07-03 19:49:29 56 ----a-w- c:\windows\system32\SupportTool.exe.bat
    .
    ==================== Find3M ====================
    .
    2012-06-13 13:19:59 1866112 ----a-w- c:\windows\system32\win32k.sys
    2012-06-05 15:50:25 1372672 ----a-w- c:\windows\system32\msxml6.dll
    2012-06-05 15:50:25 1172480 ----a-w- c:\windows\system32\msxml3.dll
    2012-06-04 04:32:08 152576 ----a-w- c:\windows\system32\schannel.dll
    2012-06-02 19:19:44 22040 ----a-w- c:\windows\system32\wucltui.dll.mui
    2012-06-02 19:19:38 219160 ----a-w- c:\windows\system32\wuaucpl.cpl
    2012-06-02 19:19:38 15384 ----a-w- c:\windows\system32\wuaucpl.cpl.mui
    2012-06-02 19:19:34 15384 ----a-w- c:\windows\system32\wuapi.dll.mui
    2012-06-02 19:19:30 17944 ----a-w- c:\windows\system32\wuaueng.dll.mui
    2012-06-02 19:18:58 275696 ----a-w- c:\windows\system32\mucltui.dll
    2012-06-02 19:18:58 214256 ----a-w- c:\windows\system32\muweb.dll
    2012-06-02 19:18:58 17136 ----a-w- c:\windows\system32\mucltui.dll.mui
    2012-05-31 13:22:09 599040 ----a-w- c:\windows\system32\crypt32.dll
    2012-05-16 15:08:26 916992 ----a-w- c:\windows\system32\wininet.dll
    2012-05-11 14:42:33 43520 ----a-w- c:\windows\system32\licmgr10.dll
    2012-05-11 14:42:33 1469440 ------w- c:\windows\system32\inetcpl.cpl
    2012-05-11 11:38:02 385024 ----a-w- c:\windows\system32\html.iec
    2012-05-04 13:16:13 2148352 ----a-w- c:\windows\system32\ntoskrnl.exe
    2012-05-04 12:32:19 2026496 ----a-w- c:\windows\system32\ntkrnlpa.exe
    .
    =================== ROOTKIT ====================
    .
    Stealth MBR rootkit/Mebroot/Sinowal/TDL4 detector 0.4.2 by Gmer, http://www.gmer.net
    Windows 5.1.2600 Disk: Hitachi_HTS541612J9SA00 rev.SBDOC74P -> Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3
    .
    device: opened successfully
    user: MBR read successfully
    .
    Disk trace:
    called modules: ntkrnlpa.exe CLASSPNP.SYS disk.sys >>UNKNOWN [0x8A0C54B1]<<
    _asm { PUSH EBP; MOV EBP, ESP; PUSH ECX; MOV EAX, [EBP+0x8]; CMP EAX, [0x8a0cc93c]; MOV EAX, [0x8a0ccab0]; PUSH EBX; PUSH ESI; MOV ESI, [EBP+0xc]; MOV EBX, [ESI+0x60]; PUSH EDI; JNZ 0x20; MOV [EBP+0x8], EAX; }
    1 ntkrnlpa!IofCallDriver[0x804EF1B0] -> \Device\Harddisk0\DR0[0x8A497AB8]
    3 CLASSPNP[0xBA0E8FD7] -> ntkrnlpa!IofCallDriver[0x804EF1B0] -> [0x89C78030]
    \Driver\atapi[0x8A46BAD8] -> IRP_MJ_CREATE -> 0x8A0C54B1
    error: Read A device attached to the system is not functioning.
    kernel: MBR read successfully
    _asm { MOV AX, 0x0; MOV SS, AX; MOV SP, 0x7c00; MOV DS, AX; CLD ; MOV CX, 0x80; MOV SI, SP; MOV DI, 0x600; MOV ES, AX; REP MOVSD ; JMP FAR 0x0:0x62d; }
    detected disk devices:
    detected hooks:
    \Driver\atapi DriverStartIo -> 0x8A0C52E2
    user & kernel MBR OK
    Warning: possible TDL3 rootkit infection !
    .
    ============= FINISH: 22:39:14.17 ===============


    GMER 1.0.15.15641 - http://www.gmer.net
    Rootkit quick scan 2012-07-31 22:57:47
    Windows 5.1.2600 Service Pack 3 Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-3 Hitachi_HTS541612J9SA00 rev.SBDOC74P
    Running: pe0rk2n5.exe; Driver: C:\DOCUME~1\Caren\LOCALS~1\Temp\kwryapob.sys


    ---- Disk sectors - GMER 1.0.15 ----

    Disk \Device\Harddisk0\DR0 sector 00: rootkit-like behavior

    ---- Devices - GMER 1.0.15 ----

    Device \Driver\atapi -> DriverStartIo \Device\Ide\IdePort0 8A0C52E2
    Device \Driver\atapi -> DriverStartIo \Device\Ide\IdeDeviceP0T0L0-3 8A0C52E2
    Device \Driver\atapi -> DriverStartIo \Device\Ide\IdePort1 8A0C52E2
    Device \Driver\atapi -> DriverStartIo \Device\Ide\IdePort2 8A0C52E2
    Device \Driver\atapi -> DriverStartIo \Device\Ide\IdePort3 8A0C52E2
    Device \Driver\atapi -> DriverStartIo \Device\Ide\IdeDeviceP2T0L0-12 8A0C52E2

    AttachedDevice \Driver\Tcpip \Device\Ip tmeext.sys (Trend Micro EagleEye Driver (XT) (i386-fre)/Trend Micro Inc.)
    AttachedDevice \Driver\Tcpip \Device\Ip ntkrnlpa.exe (NT Kernel & System/Microsoft Corporation)
    AttachedDevice \Driver\Tcpip \Device\Ip tmtdi.sys (Trend Micro TDI Driver (i386-fre)/Trend Micro Inc.)
    AttachedDevice \Driver\Tcpip \Device\Tcp tmeext.sys (Trend Micro EagleEye Driver (XT) (i386-fre)/Trend Micro Inc.)
    AttachedDevice \Driver\Tcpip \Device\Tcp ntkrnlpa.exe (NT Kernel & System/Microsoft Corporation)
    AttachedDevice \Driver\Tcpip \Device\Tcp tmtdi.sys (Trend Micro TDI Driver (i386-fre)/Trend Micro Inc.)
    AttachedDevice \Driver\Tcpip \Device\Udp tmeext.sys (Trend Micro EagleEye Driver (XT) (i386-fre)/Trend Micro Inc.)
    AttachedDevice \Driver\Tcpip \Device\Udp ntkrnlpa.exe (NT Kernel & System/Microsoft Corporation)
    AttachedDevice \Driver\Tcpip \Device\Udp tmtdi.sys (Trend Micro TDI Driver (i386-fre)/Trend Micro Inc.)
    AttachedDevice \Driver\Tcpip \Device\RawIp tmeext.sys (Trend Micro EagleEye Driver (XT) (i386-fre)/Trend Micro Inc.)
    AttachedDevice \Driver\Tcpip \Device\RawIp ntkrnlpa.exe (NT Kernel & System/Microsoft Corporation)
    AttachedDevice \Driver\Tcpip \Device\RawIp tmtdi.sys (Trend Micro TDI Driver (i386-fre)/Trend Micro Inc.)
    AttachedDevice \Driver\Kbdclass \Device\KeyboardClass0 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)
    AttachedDevice \Driver\Kbdclass \Device\KeyboardClass1 SynTP.sys (Synaptics Touchpad Driver/Synaptics, Inc.)

    ---- EOF - GMER 1.0.15 ----
     

    Attached Files:

  2. thepcjanitor

    thepcjanitor Thread Starter

    Joined:
    Aug 28, 2005
    Messages:
    142
    My problems are still there. I hope someone can help.
     
  3. Mark1956

    Mark1956 Malware Specialist

    Joined:
    May 7, 2011
    Messages:
    14,142
    Hi Thepcjanitor, my name is Mark and I will be helping you.

    The logs indicate you have a Rootkit infection, please follow the instructions below.

    The ark.txt file is the one you have posted for GMER, the instructions tell you to save it with that name, as you didn't do that, that is why you could not find it.

    Please follow the instructions exactly as written, deviating from the instructions and trying to fix anything before I have seen the logs may make your PC unbootable. If TDSSKiller does not offer the Cure option DO NOT select delete as you may remove files needed for the system to operate.
    Please download Kaspersky's TDSSKiller and save it to your Desktop. <-Important!
    -- The tool is frequently updated...if you used TDSSKiller before, delete that version and download the most current one before using again.
    Be sure to print out and follow the instructions for performing a scan.
    • Extract (unzip) the file to your desktop and make sure TDSSKiller.exe (the contents of the zipped file) is on the Desktop itself, not within a folder on the Desktop.
    • Alternatively, you can download TDSSKiller.exe and use that instead.
    • Double-click on TDSSKiller.exe to run the tool for known TDSS variants.
      Vista/Windows 7 users right-click and select Run As Administrator.
    • If an update is available, TDSSKiller will prompt you to update and download the most current version. Click Load Update. Close TDSSKiller and start again.
    • When the program opens, click the Change parameters.
      [​IMG]
    • Under "Additional options", check the boxes next to Verify file digital signatures and Detect TDLFS file system, then click OK.
      [​IMG]
    • Click the Start Scan button.
      [​IMG]
    • Do not use the computer during the scan
    • If the scan completes with nothing found, click Close to exit.
    • If 'Suspicious objects' are detected, the default action will be Skip. Leave the default set to Skip and click on Continue.
    • If Malicious objects are detected, they will show in the Scan results - Select action for found objects and offer three options.
      [​IMG]
    • Ensure Cure is selected...then click Continue -> Reboot computer for cure completion.
      [​IMG]
    • Important! -> If Cure is not available, please choose Skip instead. Do not choose Delete unless instructed. If you choose Delete you may remove critical system files and make your PC unstable or possibly unbootable.
    • A log file named TDSSKiller_version_date_time_log.txt will be created and saved to the root directory (usually Local Disk C: ).
    • Copy and paste the contents of that file in your next reply.
    -- If TDSSKiller does not run, try renaming it. To do this, right-click on TDSSKiller.exe, select Rename and give it a random name with the .com file extension (i.e. 123abc.com). If you do not see the file extension, please refer to these instructions. In some cases it may be necessary to redownload TDSSKiller and randomly rename it to something else before beginning the download and saving to the computer or to perform the scan in "safe mode".
     
  4. thepcjanitor

    thepcjanitor Thread Starter

    Joined:
    Aug 28, 2005
    Messages:
    142
    Thanks, Mark. I'm out of town and don't have my laptop with me. I will follow up on your instructions later today or tomorrow.
     
  5. Mark1956

    Mark1956 Malware Specialist

    Joined:
    May 7, 2011
    Messages:
    14,142
  6. Mark1956

    Mark1956 Malware Specialist

    Joined:
    May 7, 2011
    Messages:
    14,142
    Three days later and still no response so I am now marking this thread as resolved.

    If you do wish to continue then please post back and let me know.

    My spare time is limited for dealing with Malware problems so I will only subscribe to a certain number of threads at any one time to be sure I have sufficient time available to analyse logs without having to rush or delay my replies. All the time that I am waiting for replies is time I could be using to help someone else.
     
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