Trouble connecting

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fiona44

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Aug 4, 2021
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i have a relatively new lenovo ideapad... been connecting with a hotspot from my phone which has been fine until last night. it says the connection is strong but there's no internet... internet is working on my phone though... any advice?
 

TerryNet

Terry
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Mar 23, 2005
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81,561
any advice?
Troubleshoot by collecting some information ...

Open a (black) Command Prompt window:
Hold the Windows logo key and press r; in the Run box type cmd and click on OK.
(In Windows 10 you may have to use some other procedure to get a Command Prompt window.)

Type the following command:

IPCONFIG /ALL

[Note that there is no space between the slash and ALL.]

[Press ENTER after the command.]

Right click in the command window and choose Select All, then hit Enter.
Paste the results in a message here.

If necessary use a text file and removable media to copy the results to a computer with internet access.
 
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