trouble entering WEP encryption key

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yankfan1

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Jan 28, 2001
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My wife's Toshiba tablet won't accept the 10 digit key we use for our home network. It cuts off at 8 digits so I can't get her online. How do I fix this?
Thanks,
Ken:confused:
 

JohnWill

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I suggest you reconfigure your router to use ONLY the HEX keys. Do not try to use the passcode option, it gets translated into different keys by various brands of wireless equipment.
 

yankfan1

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Can you be more specific about how I do that? If I make the change you're suggesting, will the other computers on my network have to be reconfigured to have access?
 

JohnWill

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Yep, you first configure the router to use the WEP hex key in question, then you enter the key onto each of the wireless computers that are on the network.
 

yankfan1

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Jan 28, 2001
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This doesn't seem to address the problem: the Toshiba tablet only seems to accept 8 letters/digits for the encryption key.
 

JohnWill

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I really doubt that, unless it only uses the passcode. What is the exact make/model of this unit? I've never seen a device that doesn't accept HEX WEP keys, and the hex key will be either 10 characters or 26 characters, depending on the level of encryption, 64 bit or 128 bit.
 
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