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Trouble importing OE messages

Discussion in 'Web & Email' started by GrantWriter, Apr 6, 2004.

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  1. GrantWriter

    GrantWriter Thread Starter

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    Short Version of Problem: Having trouble migrating messages from one Outlook Express to another.

    Important auxiliary information: The computer(s) in the question belong to a small church currently going through major money lack. I am the office volunteer who will have to do the heavy lifting. I have no hardware background, but have no problems understanding and working with software to date.

    History: End of January computer screen suddenly went black. I rebooted, it started to do the blue screen of recovery, never even made it to 33%, blacked out again and refused to come back up any at all. The person who worked on fixing the problem found that the hard drive was still fine by pulling it and installing it into another machine. General consensus was either the drivers or the motherboard. Another member had about three machines he had bought as surplus from his employer and donated them to the church. Those three machines were cannibalized and, along with the old hard drive, installed into one of the boxes, hopefully making a new machine in workable condition which I gain access to the middle of March. The old hard drive shows as a separate folder under the C drive and as far as I can tell everything is there including the database I was working in when the machine went blooey.

    The old operating system was Windows 98. The new one is Windows 2000. I don't know what version of OE was on the old system, I thought (!?!) it was 5, but not sure. The version installed on the new one is OE5. And, not sure, but if it matters, previously we had MS Office 98 installed, now we have Office 2000.

    I am trying to move the old emails from the "old hard drive" to the current OE installment. I tried importing from OE 4 but got the error message that the folder was empty. I tried importing from OE 5 but got the same error message. Having gone to the Microsoft Knowledge Base, I created a folder on my desktop labeled Mail then copied in the folder located in C:\Windows\Application Data\Identities\{EE04D340-DA0D-11D3-9714-8793E31A7173}\Microsoft\Outlook Express. I tried dragging and dropping this folder into the In-box in OE as suggested by MS. I tried importing from this folder instead of the original location. Consistently I get told that the folder is empty. Somewhere along in there one of these methods, and I honestly forget which one, imported the folders I had set up, but none of the contents that should be there.

    I searched My Computer for *.dbx files and both the folders and what appears to be data are THERE, or at least something that takes up about the right amount of space is, but I can't seem to get it moved. Help?
     
  2. MyeyesHurt

    MyeyesHurt

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  3. jbcalg

    jbcalg

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  4. GrantWriter

    GrantWriter Thread Starter

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    I need to bump this back up. Thanks for the suggestions, and I was delighted at all I got to learn on these sites, BUT still can't restore/migrate/import any messages, just the folders. I did notice, however, while pouring over every possible file in the system thanks to Explorer, what could be a clue? The old hard drive was loaded with Windows 98 and the new one is loaded with Windows 2000. There is now a folder under "Local Disk (C)" called "Documents and Settings" where OE seems to think it should be able to find the messages, but there is no such folder in any of the subfolders from the old hard drive, nor does it show in Explorer on the other machine also loaded with W98. Should I be able to find it? or did it start showing up in a later Windows version than 98? Could this have anything to do with my missing emails? Thanks.

    :( :mad: :confused:
     
  5. Swiper

    Swiper

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    You trying to restore your *.dbx files in an attempt to restore your messages from different computer??

    Do you have ALL of your *.dbx files ??
     
  6. GrantWriter

    GrantWriter Thread Starter

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    Good question. The old computer died a nasty death (we think it was the motherboard). I was told that the kid who worked on it took the old hard drive and put it in another computer, found that it still worked and installed it into the one I'm trying to work with now. But when you go to Explorer under C Drive you find "Old Hard Drive" as a seperate folder. I don't know whether he downloaded, re-installed, backed up, or what. I've done searches for *.dbx, *.eml, Inbox and other terms I don't remember right now. I searched this site before submitting the original post, but found that the threads I read were about people who could import the messages but not the files. I can import the files just fine from about four different places, but can't get the messages. Either I get an error message saying that there is nothing in that folder, or an error message that the items in the folder can't be accessed that perhaps they are in use through another application (even though the only thing I have open at the time is Outlook Express). I HAVE found a .dbx file that seems to be larger than the others, and I suspect has my messages if anything on this machine does.

    If this were my machine at home, I'd throw my hands up in the air, cry, go eat chocolate and start fresh with whats on the email server (over three months worth now). But it isn't. The machines in question belong to my church and the emails are mostly to the church, some of which I had just downloaded and hadn't had the chance to answer yet.

    I was almost at the end of my rope when I found this site (I don't even remember now how), have scooted back up a hand or two, but the ends are coming seperated. Help?
     
  7. GrantWriter

    GrantWriter Thread Starter

    Joined:
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    Does anyone have any ideas of how I can best determine if I do have all the .dbx files or not? I've already done searches for .dbx, .eml, inbox.*. Have I forgotten anything?

    Or, :( , did I perhaps post this in the wrong forum? Should it be in Business Applications? Thanks.
     
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