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Trouble opening certain files

Discussion in 'Earlier Versions of Windows' started by dsurfer, Dec 15, 2001.

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  1. dsurfer

    dsurfer Thread Starter

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    Bear with me here because I'm certainly no expert. I downloaded the install program for DirectX 8.1 When I try to run the install program, I get the prompt asking me which program I want to open it with. I tried to associate it with "Application" but then get an error message stating that "C\Windows'Application cannot be found" etc. Thinking this might be some virus, I checked my .exe files and most of my other downloaded apps and they seem to open and run without a problem, although I did note that the setup programs for Internet Explorer 5 and Internet Explorer 6 and MSN Messenger now have no program associated with them for opening. Hopefully I'm just missing something obvious, or is that wishful thinking?
     
  2. dsurfer

    dsurfer Thread Starter

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    There is a typo in my prior post: the error message says that "C\Windows\Application cannot be found" etc.
     
  3. TonyKlein

    TonyKlein Malware Specialist

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    Hi,

    If your DirectX download is an *.exe file, download Exefix from this site: <A HREF="http://home.earthlink.net/~rmbox/Reticulated/Toys.html">Reticulated Toys - rmbox</A>
    It restores the Windows file associations for exefiles.

    If the file has some other extension, please post back.

    Also, this is not normal behavior; i'd advise you to have your computer scanned on line at <A HREF="http://housecall.antivirus.com/">Trend Micro HouseCall </A> , just to be on the safe side.

    Good luck,
     
  4. dsurfer

    dsurfer Thread Starter

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    The DirectX file is an .exe file, as are the other few files that seem to have this same problem. I tried the efefix program but that didn't solve the problem. I had scanned my drives for viruses prior to my original post and found nothing. I then ran HouseCall as suggested, which found a malware trojan identified as "JS_PLAY.A" (although it seemed to find this before the scan of the drives began). I can't seem to find any info re this trojan, even on the Trend Micro site. Any other thoughts?
     
  5. TonyKlein

    TonyKlein Malware Specialist

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    Not really. The error doesn't sound familiar, to be frank.

    And if Windows was looking for a way to open exefiles, the exefix would most probably have fixed it.

    There is a MS article, but it appears to deescribe exactly the opposite of your problem...:rolleyes: :
    Internet Explorer Opens .exe Files Instead of Downloading Them


    What happens when you doubleclick other exe files?

    And why not downloading it, but choose for 'run from the current location instead of 'save to disk'?

    Does the install take place then?
     
  6. dsurfer

    dsurfer Thread Starter

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    OK here's what I've figured out. The problem is with the download by Internet Explorer of the file and not the opening of the file after the download. Most all my other .exe files open fine. Also, I was able to download the DirectX setup program with Netscape and it opened afterwards without a problem. Basically, at this point I can't download any .exe file with IE. I noticed it tries to save all such files before the download as a "Document." Again, works fine in Netscape but not IE. Tried reinstalling IE6 but no help. Perhaps a registry problem?
     
  7. TonyKlein

    TonyKlein Malware Specialist

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    Aha, I see.

    Try this:

    Go to start/run, and type 'Regedit'
    Navigate to the following subkey:

    HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Plugins\Extension

    Highlight this subkey 'Extension', and choose 'delete'.

    Please don't confuse with the 'ExtensionS' key further up.

    Close Regedit, and reboot.


    Good luck,
     
  8. TonyKlein

    TonyKlein Malware Specialist

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    Try this, it does the same thing, but it may be easier to do:

    Try this:

    Create a new Text file on you desktop, and paste the following bold text into it:

    REGEDIT4

    [-HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Plugins\Extension]


    Save as Extension.reg

    Doubleclick it, and answer 'yes' when asked whether you want to merge the contents of the file into the registry.

    Reboot.
     
  9. dsurfer

    dsurfer Thread Starter

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    Tony, I tried both your suggestions and unfortunately neither one seemed to solve the problem. I've also searched the Microsoft site but no luck. I'll keep monitoring this to see if you or anyone else has any other ideas. Thanks again for your help.
     
  10. TonyKlein

    TonyKlein Malware Specialist

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    Strange!

    Now that you've rephrased the problem I'm beginning to think that this Microsoft article may apply after all.

    If that's the case you'll be able to do this:

    Right-click the link for the file you want to download, and then click Save Target As .

    Try it, and tell us whether this does work.

    Grtz.
     
  11. WhitPhil

    WhitPhil Gone but never forgotten Trusted Advisor

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    dsurfer:
    Can you do a couple of things?
    First, post back the url where you got the Directx download from.
    Then, list exactly what you do/did, until the point where it asks for an application.

    Eg:
    Click on link
    Download box opens
    Selected Save as
    .....etc
     
  12. dsurfer

    dsurfer Thread Starter

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    Here's the link for the DirectX download:

    http://www.microsoft.com/downloads/release.asp?ReleaseID=33790

    When I click on the file listed under "Download Now" (DX81eng.exe - 12,145 Kb) I get a "save" or "open" choice. When I try saving it to my default Download folder, the default "save as type" shows "Document" (which I think is wrong and suggests that IE is not recognizing the file type as it should). The only other option in the "save as type" box is "All Files". No matter which way I try to save it, after the file downloads and I click "open" I get the "Open With" box asking me to associate this file type with whatever program I want to use to open it with. This occurs regardless of whether I choose "save as" for the download or "open" and also occurs if I right click on a file and try the "save target as" approach as suggested by Tony. Again, my biggest concern is that it appears to occur with all executables that I try to download (but zip files, for example, are properly recognized and download fine, even in Internet Explorer). Also, again the problem with .exe files is limited to Internet Explorer.

    Hope this description helps. Thanks for all the effort.
     
  13. TonyKlein

    TonyKlein Malware Specialist

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    Could you do one thing?

    Download Startup.log from this site: http://home.earthlink.net/~rmbox/Reticulated/Toys.html

    It generates a text file on your desktop that will list all the applications that start in the many places when you start Windows.
    We don't need to see StubPath.txt, just StartupLog.txt


    This may just help us a little.
     
  14. WhitPhil

    WhitPhil Gone but never forgotten Trusted Advisor

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    Thanks. Great description.

    Now, after the file has been saved (as type document), if you go to Explorer, and browse to the folder where you saved it, what does the files look like?

    DX81eng.exe
    or
    DX81eng.doc
    or
    something else?

    If you select the file, then right mouse > Properties, what is the MSDOS name?

    *** Ensure that you have the Explorer option set to show all files.
    Tools > Folder Options > View > UNselect Hide File Extensions for Known File Types.
     
  15. dsurfer

    dsurfer Thread Starter

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    MS-DOS name of saved file is DX81ENG with no extension at all. By comparison, the same file downloaded via Netscape is DX81ENG.EXE.
     
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