I asked this question a little while back but forgot to write down your answers before it disappeared. Sorry for the repetitious question. My sister has Outlook Express and whenever she tries to use it, the internet (she has dial-up) tries to disconnect almost immediately. It usually takes a couple of tries to get her mail downloaded. She was trying to send some email the other day to me and it would go to the outbox but would not finish sending it out. The internet would not stay connected. Even after you check the box to connect automatically it just unchecks it. Does anybody have any advice on how to fix any of these problems? Thanks again and sorry I didn't save the first replies!