1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Trouble signing in to Google Contacts

Discussion in 'Web & Email' started by phyljack1, Sep 21, 2019.

Thread Status:
Not open for further replies.
  1. phyljack1

    phyljack1 Thread Starter

    Joined:
    Nov 9, 2002
    Messages:
    565
    Tech Support Guy System Info Utility version 1.0.0.4
    OS Version: Microsoft Windows 10 Home, 64 bit
    Processor: AMD A10-7800 Radeon R7, 12 Compute Cores 4C+8G, AMD64 Family 21 Model 48 Stepping 1
    Processor Count: 4
    RAM: 11211 Mb
    Graphics Card: AMD Radeon(TM) R7 Graphics, 1024 Mb
    Hard Drives: C: 1861 GB (1777 GB Free);
    Motherboard: LENOVO, Bantry CRB
    Antivirus: Avast Antivirus, Enabled and Updated

    Had trouble signing into Google Mail . I successfully set my password for Google Mail and I am able to also log into Google Calendar. Problem now is that I cannot access Contacts.

    I'm asked to sign in to continue but first verify it's you. My wife and I have Google passwords and when I continued her name pops up. Clicking the down arrow, I get both names and am asked to click on mine.
    I do that.
    The next screen goes back to asking me to sign in again, I click the down arrow again and still cannot continue after clicking my name.

    So, what should I do?
     
  2. SpywareDr

    SpywareDr

    Joined:
    Mar 30, 2014
    Messages:
    3,429
  3. Couriant

    Couriant Trusted Advisor

    Joined:
    Mar 26, 2002
    Messages:
    34,497
    First Name:
    James
    It sounds like both accounts are cached in. Google is notorious for caching issues.

    To make sure that the issue is not with your account, go into Incognito Mode (3 dots on the top right, select New Incognito Window) and then go to https://contacts.google.com/ (or if you are viewing this site in Chrome, simply right click on the URL and choose Open link in incognito window) and sign in. If this works then just clear the cache, and also make sure both of you have the habit of signing out of Google.
     
As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1233280

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice