Trouble updating: Update Windows 10 ... KB5001330

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OM2

Thread Starter
Joined
Oct 28, 2007
Messages
1,031
I have an update.
The update screen says downloading - but doesn't change from 0%.
I've left the laptop on for 30 minutes - no change.

I've found the download on the Microsoft website: https://www.catalog.update.microsoft.com/Search.aspx?q=KB5001330
When I try to download, Chrome says the download is dodgy (or something to that effect).

I'm downloading anyway and will run through Virustotal.

Is there anything I should do that I'm not?

I have a super fast download speed. The file to download is about 500mb.

Let me know.

Thanks.
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,543
We need some information about your laptop, so please do the following in it:

Download and save the tsginfo.exe file.
After it's been downloaded and saved, double-click it to run it.
Information about your laptop will appear.
Return here to your thread, then copy-and-paste the ENTIRE text here.

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OM2

Thread Starter
Joined
Oct 28, 2007
Messages
1,031
I very rarely download exe's and run.
Is there an alternative way I can give the information?
Or is there a Microsoft program that I can run that will give the details needed?
Thanks.
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,543
There's nothing unsafe about downloading and running the TSGSIU tool.
It was created by the staff in these forums and is used frequently by me and other members here.

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