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Trouble while starting the PC

Discussion in 'Hardware' started by tronz, Jun 14, 2015.

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  1. tronz

    tronz Thread Starter

    Joined:
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    Every time I turn ON my PC, a disk check is scheduled where it shows the message that
    "One of your disks has to be checked for consistency. It is strongly recommended to perform the check. Press any key within 10 sec to cancel the check."
    Every time I start the same thing happens. I have to wait for couple of minutes fr the PC to start.
    Sometimes an underscore symbol blinks on a dark background for a while and then, 'A disk read error occurred' msg is displayed.
    I'm using windows XP- SP3 :(
    SeaGate Hard Disk- 500GB
    Core 2 Duo processor
    RAM 2GB
    Intel Mother Board
     
  2. flavallee

    flavallee Trusted Advisor

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    Instead of cancelling it, let it run and do its job.

    Have you been inserting and removing any USB thumb drives or USB external hard drives?

    ----------------------------------------------------------
     
  3. tronz

    tronz Thread Starter

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    Yes I'm allowing it to run. Every time it happens and sometimes during the process it fixes some index files (which i have no idea of). But the problem is that sometimes the PC wont boot properly meaning, "ERROR LOADING OPERATING SYSTEM" or "DISK READ ERROR OCCURRED " and then it goes blank. Then I have to restart the PC using the external button on the CPU. Over that while I'm operating the system suddenly the screen goes blue (i.e. background) and the screen gets filled with some error message in white (blue screen error ??)

    No, I'm not connecting any external hard drives. I even try to minimise the use of pen-drives coz when it is connected the system really slows down :(
     
    Last edited: Jun 14, 2015
  4. flavallee

    flavallee Trusted Advisor

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    After Windows XP SP3 has completely loaded and the computer is running normally, do the following in it.

    -------------------------------------------------------------

    Download and save the TSG System Information Utility (SysInfo.exe) to the desktop.

    After it's been downloaded and saved, double-click it to run it.

    Information about your computer will appear.

    Return here to your thread, then copy-and-paste the ENTIRE text here.

    ------------------------------------------------------------

    Click Start, then type MSCONFIG in the search or run box, then press the Enter key.

    When the small "System Configuration Utility" window appears, click the "Startup" tab.

    Write down ONLY the names in the "Startup Item" column that have a checkmark next to them.

    If the "Startup Item" column isn't wide enough to see the entire name of any of them, widen the column.

    Submit those names here in a vertical list.

    Make sure to spell them EXACTLY as you see them there.

    ------------------------------------------------------------
     
  5. tronz

    tronz Thread Starter

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    Messages:
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    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
    Processor: Intel(R) Core(TM)2 Duo CPU E7500 @ 2.93GHz, x86 Family 6 Model 23 Stepping 10
    Processor Count: 2
    RAM: 2009 Mb
    Graphics Card: Intel(R) G41 Express Chipset, 1024 Mb
    Hard Drives: C: Total - 55003 MB, Free - 43565 MB; D: Total - 139996 MB, Free - 66327 MB; E: Total - 139996 MB, Free - 79919 MB; F: Total - 141933 MB, Free - 54708 MB;
    Motherboard: Intel Corporation, DG41RQ
    Antivirus: None


    The list is as follows:
    IMJPMIG
    TINTSETP
    TINTSETP
    RTHDCPL
    igfxtray
    hkcmd
    igfxpers
    Reader_sl
    AdobeARM
    GrooveMonitor
    ctfmon
    uTorrent
    chrome
    MS.NET Framework
     
    Last edited: Jun 15, 2015
  6. flavallee

    flavallee Trusted Advisor

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    The Intel DG41RQ motherboard in that computer supports up to 8 GB(4 GB X 2) of DDR2-800 RAM.
    You should consider adding another 2 GB to the 2 GB already in it.
    Windows XP will recognize and use 3.25 - 3.5 GB of it.

    Why is there no full-time antivirus program installed and running in it?
    Panda Free Antivirus is what I use in Windows XP computers.

    Uncheck all the startup entries that I've highlighted in bold type, then click Apply - OK/Close - Restart.
    When the "System Configuration Utility" window appears during restart, ignore its message.
    Put a checkmark in the box in the lower left of that window before you click OK to close it.

    ---------------------------------------------------
     
  7. flavallee

    flavallee Trusted Advisor

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    AFTER you complete post #6, there's more work to do because your computer appears to be infected.

    Considering what your computing habits are, I'm not surprised it is.

    ----------------------------------------------------------
     
  8. tronz

    tronz Thread Starter

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    The antivirus is being downloaded. I would like to improve my computing habits if u can help me out. What happens by un-checking them :) I want to learn something too :)
     
  9. flavallee

    flavallee Trusted Advisor

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    Okay, good. (y)

    Neither myself nor anyone else can stand over your shoulder and control your computing habits. Only you can do that. :eek:

    --------------------------------------------------------------

    Go here, then click the large blue "Download Now @ Bleeping Computer" button to download and save AdwCleaner.exe to your desktop.

    Close all open windows first, then double-click AdwCleaner.exe to load its main window.

    Click the "Scan" button, then allow the scanning process to finish.
    (Note: Several seconds may pass before the scanning process starts, so be patient.)

    Click the "Cleaning" button, then click "OK".

    Allow the cleaning process to finish.

    When it's finished, click "OK" in each window that appears.

    The computer will restart.

    When the log appears during restart, save it.

    Return here to your thread, then copy-and-paste the ENTIRE log here.

    --------------------------------------------------------------
     
  10. tronz

    tronz Thread Starter

    Joined:
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    Messages:
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    # AdwCleaner v4.206 - Logfile created 15/06/2015 at 21:35:59
    # Updated 01/06/2015 by Xplode
    # Database : 2015-06-14.1 [Server]
    # Operating system : Microsoft Windows XP Service Pack 3 (x86)
    # Username : Admin - WINXPBE-617337
    # Running from : C:\Documents and Settings\Admin\My Documents\Downloads\AdwCleaner.exe
    # Option : Cleaning

    ***** [ Services ] *****


    ***** [ Files / Folders ] *****


    ***** [ Scheduled tasks ] *****


    ***** [ Shortcuts ] *****


    ***** [ Registry ] *****

    Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{62155D33-3CE2-401E-8967-5A270628A3D5}
    Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{3BD44F0E-0596-4008-AEE0-45D47E3A8F0E}

    ***** [ Web browsers ] *****

    -\\ Internet Explorer v8.0.6001.18702


    -\\ Google Chrome v43.0.2357.124


    *************************

    AdwCleaner[R0].txt - [1009 bytes] - [15/06/2015 21:34:07]
    AdwCleaner[S0].txt - [940 bytes] - [15/06/2015 21:35:59]

    ########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [998 bytes] ##########
     
  11. flavallee

    flavallee Trusted Advisor

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    First Name:
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    Have you completed the instructions in the second part of post #6?

    --------------------------------------------------------

    Download and save and then install the free version of

    Malwarebytes Anti-Malware 2.1.6.1022

    SUPERAntiSpyware 6.0.1194

    Make sure to uncheck and decline to install any extras, such as toolbars and homepages, they may offer.

    Make sure to uncheck and decline to use the "Pro" or "Trial" version, if it's offered.

    After they're installed, DON'T do anything else with them yet.

    I'll give you complete instructions for setting them up and using them.

    --------------------------------------------------------
     
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