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Trouble with Home Network

Discussion in 'Networking' started by MamaBubba, Nov 10, 2019.

  1. MamaBubba

    MamaBubba Thread Starter

    Nov 10, 2019
    Hi! I'm not a super-techy. I just know enough to be dangerous. :)

    I have an older machine that has a wired connection to my internet. My son just bought a newer PC, and it's connected wirelessly to our network. He wanted to play Minecraft together -- a LAN game as we're on the same home network -- but it's not working. We keep getting error messages. I'd done some research and it looks like it may be a networking problem of some sort -- perhaps firewall related. We both now have the same firewall and anti-virus on both systems. I'm able to ping from his computer (wireless connection) to my computer (wired connection). However, when I attempt to ping from my computer to his, it times out. No response.

    Any thoughts as to what's happening here -- why we don't seem to be able to have communication both ways? I'm happy to provide more information if that will help with the troubleshooting. Please let me know what you need. Thank you in advance for any enlightenment that you could provide.

    Tech Support Guy System Info Utility version
    OS Version: Microsoft Windows 10 Pro, 64 bit
    Processor: AMD FX(tm)-4130 Quad-Core Processor, AMD64 Family 21 Model 1 Stepping 2
    Processor Count: 4
    RAM: 8173 Mb
    Graphics Card: AMD Radeon HD 5450, 1024 Mb
    Hard Drives: C: 930 GB (580 GB Free);
    Motherboard: Gigabyte Technology Co., Ltd., GA-78LMT-USB3
    Antivirus: Windows Defender, Enabled and Updated
  2. Couriant

    Couriant Trusted Advisor

    Mar 26, 2002
    First Name:
    If he does have the firewall, please turn it off for the time being to ensure the ping works.
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