Trouble with HP 15 db0xxx laptop

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Oowweenn

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Joined
Nov 11, 2018
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Looking for any suggestions you can find with this guys.. I opened my laptop today and everything is frozen,I cannot open anything and I have to update but it will not allow me to go any further than..
Connecting to servers ✔
Checking available disk space ✔
Creating a restore point
It’s been there for 20 mins+ and nothing is happening.. i can not open anything else,settings, browser,nothing only the hp support assistant.. what can I do guys? Many thanks in advance
 
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