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trouble with lap top

Discussion in 'Hardware' started by chrissie2, Jul 30, 2006.

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  1. chrissie2

    chrissie2 Thread Starter

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    Hi hope I've got the right place, my Husband had to reinstall windows today as he found a lot of spyware and a keylogger on his lap top, now everytime he puts the install disc in it just turns itself off, he has tried about 4 times but it will only get so far and then turn off. Any suggestions please
     
  2. JohnWill

    JohnWill Retired Moderator

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    In the absence of any additional data, I've moved this over to hardware.

    How about the make/model of the laptop, as well as the version/patch level of the Windows in use. Finally, what "install disk" are you talking about? Is this a restore disk that comes with many laptops, or a standard Windows installation CD?
     
  3. rolandk10

    rolandk10

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    You say it get's so far and then turns off. Windows requires a reboot at one point in the install. If you don't click to restart, it will do so automatically. At this point, you need to make sure the system boots off the hard drive and not the cd to continue setup.

    Like John said, more information will help us furnish you with a better solution.
     
  4. chrissie2

    chrissie2 Thread Starter

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    Hi thanks for the replys, in the end he had to take the battery out and just use the mains lead that seemed to work. Not sure if you actualy need to have a battery in a lap top or if you keep it out for a long time something bad will happen, anyone know?
     
  5. rolandk10

    rolandk10

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    If your laptop will run without a battery, (not all will), then it's fine to run it that way. There is a slight voltage hike in the power supply compared to what you need to run the laptop that is there for charging but I've never know that to be the cause of a failed laptop. Someone else may have a different expierence though.
     
  6. chrissie2

    chrissie2 Thread Starter

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    thanks for that:D so far its been fine without the battery just using the power supply, I suppose in the end I will have to fork out 70 quid for a new one though.
     
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