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trouble with outlook 2003/.pst files - please help!!

Discussion in 'Business Applications' started by azbobby, Mar 29, 2008.

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  1. azbobby

    azbobby Thread Starter

    Joined:
    Feb 1, 2008
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    I know Outlook 2003 is a little dated, but I am having issues with my work computer and desperately need help! My computer crashed big time. I have been restoring Office Small Business Edition 2003, and am running into an issue with Outlook 2003.

    We used to have an exchange server, but no longer have it (so all of our email, etc., is now back on good old POP).

    When I put the installation CD's in to reinstall the program everything worked fine. Now, when I try to open Outlook 2003, I keep getting this error message:

    The File C:\documents and settings\our company name\desktop\backup.pst could not be found. I then click 'ok' and it takes me to an area to select another .pst file...when I click cancel (b/c I don't know what I'm doing at all!) I get a final error message saying Unable to Open your default mail folders, the file C:\documents and settings\our company name\desktop\backup.pst could not be found....and then outlook 2003 closes.

    I'm no tech genius but obviously I need to recreate these .pst files to get it working again properly. I just don't know how to do any of this and don't know where to even begin.

    Can anyone please help? I would be so grateful! Thank you!!!!
     
  2. Bob Cerelli

    Bob Cerelli

    Joined:
    Nov 2, 2002
    Messages:
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    Outlook is configured to use a PST file - C:\documents and settings\our company name\desktop\backup.pst - and that file is not there.

    Do you know where the PST file is located?
    Configure Outlook to use that one instead
     
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