Suddenly I am having trouble printing everything in the print queue. I can print a few things, then it will lock up. I believe it is in my management level. I have followed my manufacturers suggestions which takes me to my Windows XP. It tells me there are 3 levels for print access and usage, i.e. print, manage print and manage documents. I am obviously in the lowest level now, with no control. I believe my level was changed when Network software was installed when I installed MS Office 2003 Small Business. In a business network scenario, only a 'Manager' would have full control of the print queue. In my situation, it is still a 'stand alone', single computer and printer. I have searched for these controls and can't find them.