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Trouble with setting up a home network

Discussion in 'Networking' started by lifethrualens75, May 29, 2007.

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  1. lifethrualens75

    lifethrualens75 Guest Thread Starter

    Hello everyone. I am new to this forum and just had a question on setting up my home network. I tried using the set up a network wizard but I keep getting an error message that network setup could not be completed. I have a linksys router so both computers are able to connect to the internet the only thing I am having trouble with is setting up a network so I can share files between computers.

    Thanks,
    Vicki

    Oh, my OS is XP
     
  2. TerryNet

    TerryNet Moderator

    Joined:
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    Messages:
    77,006
    First Name:
    Terry
    Can you give us more details? How far does the wizard get. What is the last thing before it gave up?

    You can also check most of what should have been accomplished with the following.

    Right click on "My Computer" - Properties - Computer Name tab - check/change your Computer description, Computer Name and Workgroup. (Restart if you change anything.)

    In Network Connections right click on your connection - Properties - the following three should be listed with check marks:
    Client for Microsoft Networks
    File and Printer Sharing for Microsoft Networks
    Internet Protocol (TCP/IP)
     
  3. lifethrualens75

    lifethrualens75 Guest Thread Starter

    The wizard gets as far as setting up the network... the message on the screen is the computer is in the process of setting up your home network this may take a few minutes, then after a couple of minutes I get the message network setup could not be completed. Any ideas?

    Oh, the three items you said that should be checked are checked.

    Thanks!

    Vicki
     
  4. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    77,006
    First Name:
    Terry
    Let's forget the wizard then, and see what kind of connectivity you have with the following tests. If the first one fails you probably have a 3rd party firewall blocking access, but post a copy of the two ipconfig /all so we can make sure those are OK.

    To open a Command Window: Start - Run – cmd (command in 98SE) - OK

    To determine a computer's IP address: open a Command Window and type
    ipconfig /all

    Now for some troubleshooting:

    1. On each PC open a Command window and type
    ping IPofOther (where IPofOther is the IP address of the other PC)

    Do you get Replies, or do you get packets lost?

    If you got Replies,

    2. Do the same ping except use the Computer Name of the other computer:
    ping NameOfOtherPC

    Replies or lost packets?

    If you got Replies to either or both,

    3. Then
    Start - Run - \\IPofOther - OK

    With luck after about a minute you should get an explorer window showing the other PC's shares. If not, what is the error message?
     
  5. lifethrualens75

    lifethrualens75 Guest Thread Starter

    Hi, I followed the steps you mentioned and attached is the results from both computers.

    Error message: Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),
     

    Attached Files:

  6. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    On each machine, please do this:

    Start, Run, CMD to open a command prompt:

    Type the following command:

    IPCONFIG /ALL

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.
     
  7. TerryNet

    TerryNet Moderator

    Joined:
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    Messages:
    77,006
    First Name:
    Terry
    The ipconfig /all for each PC in your attached text file looks good to me. You almost definitely have a firewall (or "internet security suite") on each machine. You have to uninstall it or configure it for LAN access (e.g., put the LAN subnet into the 'trusted zone'). Sometimes merely disabling it will be sufficient.
     
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