Troubles with Outlook '03

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gr8gad

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Jan 31, 2005
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I recently purchased a new Dell Inspriron 600M, w/ XP Pro and Office '03. Very satisfied w/ the new computer until I set up my e-mail accounts. I was previously running 2000 Pro w/ Office 2000 Pro. I have no idea if there is a correlation between the old/new operating systems and my current problem. The problem is this. I had no problems sending/receiving e-mail via Outlook until I set up my e-mail on the new Dell 600M. I transferred my account info exactly how it was set up on the old system, Inspiron 5000. After setting up e-mail accounts sending/receiving isn't an issue until after roughly five runs and then I receive errors that tell me my SMTP server no longer supports SSL connection. This makes no sense to me since the errors were generated on the new system only. I preserved my mail accounts on the old system and continued sending/receiving w/ no troubles at all. Now on the new system the errors continue unless I remove all e-mail accounts, re-boot and add new accounts all over again. This temporarily fixes the problem for roughly 5-6 runs of sending/receiving and then error reports... Any ideas to my e-mail woes? This is the error message: "Your outgoing (SMTP) server does not support SSL secured connections. If SSL secured connections have worked in the past, contact your ISP."
 
Joined
Feb 7, 2005
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Here's one suggestion. The error message ("Your outgoing (SMTP) server does not support SSL-secured connections.") can also indicate that the authentication failed. Check that the username, including domain, is correct. If might be different from you email address. For example, email "[email protected]" might go with the user name "[email protected]". The username is what gives you the right to use the server and can be completely unrelated to the email address.
 
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