This question has been covered before (back on 6 September 2002, if not later) and I checked out the suggestions given then to one miso by Mosaic1. Apparently the suggestions eventually fixed Miso's problem but unfortunately not mine.
Like miso, I do not see any troubleshooting tips in Win98SE Help once I've got past the initial page of options (for whatever problem I'm attempting to diagnose, like a recent modem one). Click on any of the options and I just see a blank pane. I got to the stage in Mosaic1's suggestions where I checked out a CLSID code in the registry. Like others, I found that mine began with 4B106875-... instead of 4B106874-... so I renamed it hoping that the problem would be solved but it wasn't. I also tried the exporting suggestion relating to that code - and ended up with tshoot.txt on my desktop (after the code had been renamed and the system re-booted).
I've had a look in tshoot.txt (using WordPad) and it certainly is a complicated-looking file, so I suppose it's possible some corruption has occurred.
Any further suggestions gratefully appreciated.
Like miso, I do not see any troubleshooting tips in Win98SE Help once I've got past the initial page of options (for whatever problem I'm attempting to diagnose, like a recent modem one). Click on any of the options and I just see a blank pane. I got to the stage in Mosaic1's suggestions where I checked out a CLSID code in the registry. Like others, I found that mine began with 4B106875-... instead of 4B106874-... so I renamed it hoping that the problem would be solved but it wasn't. I also tried the exporting suggestion relating to that code - and ended up with tshoot.txt on my desktop (after the code had been renamed and the system re-booted).
I've had a look in tshoot.txt (using WordPad) and it certainly is a complicated-looking file, so I suppose it's possible some corruption has occurred.
Any further suggestions gratefully appreciated.