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Trying to install Photoshop and keep getting an error

Discussion in 'Digital Photography & Imaging' started by Wanderonight, Nov 18, 2018.

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  1. Wanderonight

    Wanderonight Thread Starter

    Nov 18, 2018
    I just wiped my whole computer and I'm trying to reinstall Photoshop but every time I run the installation software I always get an error saying my api-ms-win-crt-heap-l1-1-0.dll is missing. After some quick googling and an attempt to update my laptop, I download the windows 10 universal c runtime update and try to install that but then it says "Only one instance of wusa.exe is allowed to run" even if nothing else is running. What should I do?

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    OS Version: Microsoft Windows 8.1, 64 bit
    Processor: Intel(R) Core(TM) i5-4210Y CPU @ 1.50GHz, Intel64 Family 6 Model 69 Stepping 1
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    Graphics Card: Intel(R) HD Graphics Family, 1024 Mb
    Hard Drives: C: 101 GB (62 GB Free); D: 3 GB (2 GB Free);
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  2. Fireflycph


    Apr 1, 2016
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