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Trying to open Draft email causes windows to crash

Discussion in 'Windows Vista' started by rogerbid, Nov 29, 2011.

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  1. rogerbid

    rogerbid Thread Starter

    Joined:
    May 5, 2010
    Messages:
    18
    Hi,

    I hope someone here can solve a question put to me by a friend. wrote to me:

    "I found a couple of sites with the javacodes etc for them and I copied them into an email. I had to go out so I quickly put the email into my drafts folder to look at later. When I clicked on the drafts folder later on that afternoon, that email has appeared to jam/block the drafts folder and the whole screen fades out then windows shuts the computer down...everytime. I cannot access anything at all in my drafts folder and I cannot delete that message. "

    I have never encounterd this before and am powerless to help her. Can anyone suggest a remedy please?


    Thanks everyone


    Roger
     
  2. pip22

    pip22

    Joined:
    Nov 21, 2004
    Messages:
    2,536
    Try switching outlook to "offline" mode.
    You didn't say what email client you use so I'm guessing it's Windows Mail:

    Open Windows Mail
    Click File > Work Offline
     
  3. rogerbid

    rogerbid Thread Starter

    Joined:
    May 5, 2010
    Messages:
    18
    Hi Pip22,

    I am so sorry! I was sure i added that my friend is using Vista/Windows mail but when I edited and corrected some typos I must have deleted a sentence without realising it. Sorry.

    Anyway, I have passed on your tip and will reply again as soon as I hear the result,

    Thanks again,

    Roger
     
  4. rogerbid

    rogerbid Thread Starter

    Joined:
    May 5, 2010
    Messages:
    18
    Hi again,

    Sorry to say my friend has tried accessing offline but with no luck. Anything else you can suggest?

    Thanks,

    Roger
     
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