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Trying to recover Microsoft email and password

Discussion in 'Web & Email' started by Tinafromcalifornia, Nov 21, 2018.

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  1. Tinafromcalifornia

    Tinafromcalifornia Thread Starter

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    Nov 21, 2018
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    I reset my laptop using win7 recovery disc. Now it is asking for my Microsoft acct email and password, but because this laptop doesn't have win10, it keeps stating invalid password.
    Can anyone please help??? Tina
     
  2. Tinafromcalifornia

    Tinafromcalifornia Thread Starter

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    Nov 21, 2018
    Messages:
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    I reloaded win 7 to my Compaq laptop and now I can NOT do anything...literally. It is asking for my Microsoft login and no matter what I enter, it says it is wrong. Please help me!!!
     
  3. lunarlander

    lunarlander

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    11,583
    Where is it asking for your MS email account ? In Outlook Express ?
     
  4. lunarlander

    lunarlander

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    What did you use to reload Win 7, a Windows DVD or a Compaq machine specific DVD ? Have you tried just pressing Enter as in no password?
     
  5. TerryNet

    TerryNet Moderator

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    Terry
    I merged your threads here. Please do not start multiple threads on the same topic.
     
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