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Trying to reinstall Windows after formatting hard drive

Discussion in 'Earlier Versions of Windows' started by Martin_F, Feb 15, 2005.

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  1. Martin_F

    Martin_F Thread Starter

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    I (foolishly?) undertook to tidy up a friends inherited PC. It is an NEC Versa 6010H. As none of the stored data was required & having original OS CD's & software, I thought I would simply reformat the hard drive & reinstall.

    However, after several weeks & numerous attempts, I cannot install anything! I can use either a floppy drive OR CD-ROM drive but cannot have both drives installed at the same time (they share the same slot).

    The computer seems to boot OK from either drive but soon encounters errors. When I try to boot with either a Windows 98 or 98 SE CD, its goes as far as the "Boot from CD ROM" or "Boot from Hard Drive" options. On selecting "CD-ROM", there are 3 choices:
    1. Start Windows 98 Setup from CD ROM
    2. Start computer with CD ROM Support
    3. Start computer without CD ROM support

    When I select 1or 2, a series of messages run up the screen:
    "The following file is missing or corrupted: ASP14DOS.SYS (Different file on each line)
    There is an error in your CONFIG.SYS file on line XX"
    The final message reads:
    "THe following file is missing or corrupted: COMMAND.COM
    Type the name of the command interpreter (eg:C:\WINDOWS\COMMAND.COM)
    A>

    When I select 3, it goes straight to the A:\> prompt.

    The computer originally had Windows 95 installed & whilst the specs fall short of those preferred, I am hoping that 98 will run OK - requirements will be minimal - MS Word & email. I have the OEM 95 CD but it doesn't seem to boot.

    I did find an article in Microsoft support (ID 187641) that relates to a very similar (the same??) problem. Their resolution is to use the "MS-DOS 6.x Upgrade Setup Disk 1" but I don't have that so can't try it. I checked their downloads & was going to try MS-DOS 6 Stepup (not sure if its the same as Setup) but couldn't copy it to floppies because of the file size.

    Any ideas would be really appreciated.
     
  2. JSntgRvr

    JSntgRvr Moderator Malware Specialist

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    Boot the computer with the Startup diskette and bring the computer to a command prompt. At the prompt type the following pressing Enter after each line:

    C:
    dir *.*

    Let us know the results on display.
     
  3. Martin_F

    Martin_F Thread Starter

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    Thanks for your reply. Did as you suggested but the information displayed is a strange mixture of numbers & characters I cannot reproduce. Some of it is as follows where 'x' denotes those strange characters:
    Volume in Drive C is MZxxx
    Volume Serial Number is 2619-09E6
    Directory of C:\
    xx OxF <Dir> 07-28-93 4:48p
    1MSDOS62EXE 1,105,026 05-31-94 6:22a
    LITE Cop r <Dir> 02-05-96 10:18a
    (5 Lines of numbers & symbols follow here)
    3 file(s) 2,404,020,305 bytes
    4 dir(s) 5,075.30 MB free

    Is this of any help?
     
  4. JSntgRvr

    JSntgRvr Moderator Malware Specialist

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    You will need to repartition the hard drive using the Fdisk utility:

    First disconnect disconnect all peripherals from the computer such as, printers, scanners, camras, ...etc. Only the keyboard, mouse and monitor should be connected to the computer.

    In this example we are removing two partitions from a hard drive.In this example, however, there is one primary DOS partition (C: ) and one Extended DOS partition with a Logical DOS drive (D: ) on it. When removing partitions it is best to remove them in this order:

    Logical DOS Drive, First
    Extended DOS Partition, Second
    Primary DOS Partition, Last

    Below are the complete instructions to walk you through the process of removing existing partitions on your hard drive.

    1.) Insert the Startup/Boot disk in the floppy disk drive, restart your computer. When the Microsoft Windows 98/95 Startup menu is displayed, select the Start computer without CD-ROM support menu option, and then press Enter.

    At a command prompt, type fdisk, and then press Enter.

    2.) The first screen you will see will ask you - Do you wish to enable large disk support?

    Press Y and then press Enter. This will enable the FAT32 file system

    3.) After you press Enter, the following fdisk Options menu is displayed:

    1. Create DOS partition or Logical DOS Drive
    2, Set active partition
    3. Delete partition or Logical DOS Drive
    4. Display partition information
    5, Change current fixed disk drive

    **Note** that the 5th option is available only if you have two physical hard disks in the computer.

    4.) Press 3 to select the Delete partition or Logical DOS Drive menu option, and then press Enter.

    5.) After you press Enter, the following fdisk Options menu is displayed:

    1, Delete Primary DOS Partition
    2. Delete Extended DOS Partition
    3. Delete Logical DOS Drive(s) in the Extended DOS Partition
    4. Delete Non-DOS Partition

    6.) Press 3 to select Delete Logical DOS Drive(s) in the Extended DOS Partition menu option, and then press Enter.
    7.) After you press Enter, you will get the following sentence: What
    drive do you want to delete. Press Z and then press Enter. **Note** Z represents the drive letter that corresponds with your logical drive

    8.) The next sentence states Enter Volume Label. If your partition doesn?t have a volume label then leave this blank and press Enter, if it does then type it in and then press Enter.

    9.) The next sentence states Are you sure (Y/N). Press Y and then press Enter.

    10.) Press ESC twice to get back to the main fdisk menu.

    11.) Press 3 to select the Delete partition or Logical DOS Drive menu option, and then press Enter

    12.) Press 2 to select Delete Extended DOS Partition menu option, and then press Enter.

    13.) After you press Enter, you will get the following sentence: Do you wish to continue (Y/N). Press Y and then press Enter.

    14.) Press ESC to get back to the main fdisk menu.

    15.) Press 3 to select the Delete partition or Logical DOS Drive menu option, and then press Enter.

    16.) Press 1 to select Delete Primary DOS Partition Press Y and then press Enter.

    17.) After you press Enter, you will get the following sentence: What primary partition do you want to delete..?). Press 1 and then press Enter.

    18.) The next sentence states Enter Volume Label. If your partition doesnt have a volume label then leave this blank and press Enter, if it does then type it in and then press Enter. (It has no label, press Enter)

    19.) The next sentence states Are you sure (Y/N). Press Y and then press Enter.

    20.) Press ESC to get to the main fdisk menu

    21.) You are now ready to create your partition or partitions.

    Restart the computer with the Startup diskette.


    Creating Partitions:


    When the Microsoft Windows 98/95 Startup menu is displayed, select the Start computer without CD-ROM support menu option, and then press Enter.

    At a command prompt, type fdisk, and then press Enter.

    This Will produce the following screen:

    Your computer has a disk larger than 512 MB. This version of Windows includes improved support for large disks, resulting in more efficient use of disk space on large drives, and allowing disks over 2 GB to be formatted as a single drive.

    Do you wish to enable large disk support (Y/N)...........? [Y]

    Push the Enter key to accept the default [Y] for FAT32. You will get the following menu:

    FDISK Options

    Current fixed disk drive: 1

    Choose one of the following:
    __________________________________________________________

    1. Create DOS partition or Logical DOS Drive
    2. Set active partition
    3. Delete partition or Logical DOS Drive
    4. Display partition information

    Enter choice: [1]

    Press Esc to exit FDISK
    ___________________________________________________________

    Press Enter to select the default [1]. The following screen will be displayed:
    ___________________________________________________________

    Create DOS Partition or Logical DOS Drive

    Current fixed disk drive: 1

    Choose one of the following:

    1. Create Primary DOS Partition
    2. Create Extended DOS Partition
    3. Create Logical DOS Drive(s) in the Extended DOS Partition

    Enter choice: [1]

    Press Esc to return to FDISK Options
    _____________________________________________________________

    Again, press Enter to select the default. The following will be displayed
    _____________________________________________________________
    Create Primary DOS partition

    Current fixed disk drive : 1

    Verifying drive integrity, xx% complete.

    Current fixed disk drive: 1

    Do you wish to use the maximum available size for a primary DOS partition and make the partition active (Y/N) ....................? [Y]
    ______________________________________________________________

    At this point you can press the Enter key and make the entire drive one partition, your C: drive

    After creating an active partition on the hard drive reboot the computer to the Startup Floppy and format the drive as follows:

    When the Microsoft Windows 98/95 Startup menu is displayed, select the Start computer without CD-ROM support menu option, and then press Enter. At the prompt type the following and press Enter:

    format c:

    Do not use the /s flag with the format command. We do not want to transfer the system files from the floppy to the hard disk. Windows 98 will not install on the hard disk if it already has the system files on it.

    Once the hard drive is formated, press Enter for volume label.

    Once you are back at the Prompt, remove the Floppy Disk drive and insert the CD_ROM drive with the Installation CD. Restart the computer.

    At boot, you will be prompted:

    1. Start Windows 98 Setup from CD ROM
    2. Start computer with CD ROM Support
    3. Start computer without CD ROM support

    Select 1 and follow instructions on screen for installation.
     
  5. Martin_F

    Martin_F Thread Starter

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    Thank you so much for your detailed assistance. I followed it step by step & got the following results:
    Step 1 - 5 proceeded fine.
    At Step 6, after pressing Enter, got message "No Logical DOS Drive(s) to delete"
    I skipped to Step 12 where I got a message "No Extended DOS partition to delete"
    I skipped to Step 16 & 17 which was fine.
    At Step 18, the Volume Label was displayed as random(?) letters & symbols. Where requested to enter it, I left it blank but got a message "Volume Label does not match". (I cannot reproduce the symbols shown to even try & enter it).
    Unfortunately I cannot proceed any further!
     
  6. JSntgRvr

    JSntgRvr Moderator Malware Specialist

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    Start the computer with the startup diskette and bring the computer to a command prompt. At the prompt type the following and press Enter:

    Fdisk /Status

    Post the results on screen.
     
  7. Martin_F

    Martin_F Thread Starter

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    Results shown as follows:

    Fixed Disk Drive Status
    Disk Drv Mbytes Free Usage
    1 1034 100%
    C: 19077
     
  8. Martin_F

    Martin_F Thread Starter

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    Above msg ignored spacing - Content on lines 1 & 2 is correct.
    On line 3, 1 is under "Disk", 1034 is under "Mbytes" & 100% is under "Usage".
    On line 4, C: is under "Drv" % 19077 is under "Mbytes"

    I hope this might help!
     
  9. JSntgRvr

    JSntgRvr Moderator Malware Specialist

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    There is no much info there. Try this:

    At a command prompt, type fdisk, and then press Enter.

    This Will produce the following screen:

    Your computer has a disk larger than 512 MB. This version of Windows includes improved support for large disks, resulting in more efficient use of disk space on large drives, and allowing disks over 2 GB to be formatted as a single drive.

    Do you wish to enable large disk support (Y/N)...........? [Y]

    Press the Enter key to accept the default [Y] for FAT32. You will get the following menu:

    FDISK Options

    Current fixed disk drive: 1

    Choose one of the following:
    __________________________________________________________

    1. Create DOS partition or Logical DOS Drive
    2. Set active partition
    3. Delete partition or Logical DOS Drive
    4. Display partition information

    Enter choice: [1]

    Press Esc to exit FDISK
    ___________________________________________________________

    Select [4]. (4. Display partition information)

    Post the info on Screen.

    Although in the forun page it will seem garble, in the notification I receive will look fine.
     
  10. Martin_F

    Martin_F Thread Starter

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    Info shown as follows:

    Display Partition Information
    Current fixed disk drive: 1

    Partition Status Type Volume Label Mbytes System Usage
    C: 1 A PRI DOS MZ*** 19077 FAT32 100%

    Total Disk Space is 1034 Mbytes


    *** denote symbols I cannot reproduce - it looks like gobbledegook - maybe I have corrupted the drive in my previous efforts to solve this!!
     
  11. JSntgRvr

    JSntgRvr Moderator Malware Specialist

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    That's the reason for the "Volume Label does not match" error.

    Check the startup diskette in a working computer using Windows Explorer for a file labeled "LABEL.EXE". If not present in the Diskette, you will need to copy this file to the Startup diskette from a compatible Operating System. If you are Using the Windows98 SE OEM version Diskette, then it should be copied from a Windows 98 SE operating system. If you use the Label.exe from any other OS, you may received a Wrong Version error upon executing the file. The file should be present in the C:\Windows\Command folder on any FAT 32 OS.

    Once you have copied this file into the Startup diskette. Bring the troubled computer to a command prompt with this diskette. At the prompt type the following and press Enter:

    Label C:Labeled

    Use the last instructions and see if the Volume Label has changed to "Labeled". If that is the case, then you can use that label to complete the removal of the partition using Fdisk.
     
  12. Martin_F

    Martin_F Thread Starter

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    "LABEL.EXE" was not on setup disk but copied it from another PC with same OS. Restarted with setup disk, came to command prompt:
    A:\>Label C:Labeled
    "Cannot make directory entry"
    A:\>label C:labeled
    "Error deleting old volume label"
    A:\>label C:
    "Volume in drive C is J****.B****
    Volume Serial Number is 2619-09E6
    Volume label (11 characters, ENTER for none)?".........Pressed ENTER
    "Delete current volume label (Y/N)?"..........y
    "Error deleting old volume label"
     
  13. JSntgRvr

    JSntgRvr Moderator Malware Specialist

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    That is very perplexing. MSDOS utilities are sometimes limited, specially if the label contains invalid characters. I may suggest you try a third party partition utility such as, Partition Magic. I have not used this utility, but the reviews are good. I wont be able to guide you throughout this process, but is worth the try:

    http://www.soft32.com/download_151.html

    Keep me posted.
     
  14. JSntgRvr

    JSntgRvr Moderator Malware Specialist

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    The fact is that the partitions in the HD must be removed. A new Primary DOS partition must be created and made Active, then Formatted before the OS installation is performed successfully. See if you can remove this partition with a third party utility. Else, you will need to replace the HD.
     
  15. Martin_F

    Martin_F Thread Starter

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    Thanks for all your efforts & willl certainly keep you posted. Tried soft32.com but seems to be a problem on their site at present - I will try again later.
    Is there any way I can try to delete the data currently on the C drive & do you think it would help? (It apparently has 3 files & 4 directories using 2,404,020,305 bytes)
     
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