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TRYING TO UNINSTALL ADOBE 8.0 AND OTHERS: Internal error 2753. Updater.api-NON-OPT

Discussion in 'Earlier Versions of Windows' started by pb3046, May 24, 2007.

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  1. pb3046

    pb3046 Thread Starter

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    I am having problems uninstalling from the Add/Remove Programs. I get this error message, then fatal error. Adobe Acrobat 8.0 is showing 151 MB, and I have deleted the files manually. When I google this error code, I cannot find anywhere that this code comes up with updater.api-NON-OPT.

    I had trouble removing Paper Port 9.0 before and the error message came up as msi script too old or something like that. I used the disk to repair it, but it still is not correct. I need to take it off because any disk I put in to install something, it tries to install Paper Port.

    Also I put on Advanced Installer by mistake and I get the same message as Adobe above when I try to remove it.

    Can anyone help? I do run Eusing registry cleaner and Ccleaner regularly.
     
  2. Blue Zee

    Blue Zee

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    In the plug_ins folder of Adobe, there is a file called "updater.api", no quotes.

    Rename it to "updater.old" without the quotes, restart the system and test.

    Are you running Win9x or XP?

    Adobe Reader 8 doesn't support Win9x...

    Zee
     
  3. Blue Zee

    Blue Zee

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    You can also search your system for "updater.api" and rename it.
     
  4. MK07

    MK07

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    I , also, am trying to uninstall Adobe Reader 8.0. Through Add/Remove Programs I receive this message: Internal Error 2753 Updater.api_NON_OPT; then fatal error during installation. The updater file is in a cabinet which doesn't allow me to change the name to (.old). I really need a version of Adobe Reader. Can anyone help me?
     
  5. Blue Zee

    Blue Zee

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    Have you tried reinstalling on top and then uninstalling?
     
  6. pb3046

    pb3046 Thread Starter

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    Actually, this is what I ended up doing. Who would have thunk? I put FoxIt Reader on. Takes up so much less space.
     
  7. MK07

    MK07

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    If I do this (install FoxIt), does it stand to reason that I need to use Mozilla Firefox as my IP/explorer? I do have FireFox on my PC but haven't used it because I'm so accustomed to MS/explorer. I did try installing over and that didn't work. I also found Adobe instructions to repair registry key but that didn't work either.
     
  8. Blue Zee

    Blue Zee

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    That has nothing to do with your problem.
     
  9. pb3046

    pb3046 Thread Starter

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    I remember now, I had to use this. It is free. Google it.
     
  10. Blue Zee

    Blue Zee

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    No, Foxit is an alternative to Adobe Reader and works quite well.

    Zee
     
  11. MK07

    MK07

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    I installed FoxIt Reader, tested, and it works very well. THANK YOU! I wasn't aware an alternative existed. Thanks again!!
     
  12. callenderc

    callenderc

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    I am having the same problem uninstalling Adobe 8. I have tried the Add/Remove Windows program along with a couple of other uninstallers. Nothing happened EXCEPT this same message: Internal error 2753 Updater.api_NON_OPT. I tried as suggested of re-installing Adobe 8, but it will not let me overwrite because another ADobe 8 is already installed.
    Please, I have searched the Internet all day and nothing seems to address this particular problem. Be assured when I get it off, it will not be put back on. I have already downloaded Foxit Reader.
    Thanks
    CC
     
  13. callenderc

    callenderc

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    Flooowing up on what has been said about Error2753 Updater.api_NON_OPT! I have installed Foxit as my PDF Program. This problem with Adobe has gotten really wierd. WHen I go into my Control Panel > Add/Remove Programs, Adobe Reader still shows up in the list. But is has no choices of Remove/Change. It's just sitting there. It does not show up in Windows Explorer on any hard drive. MY puzzle now is in Firefox recognizing Foxit as my Default PDF Reader. I have set it as the Default but there have been times, almost entirely, that I am at a particular site and they have a PDF file I want to download,etc. Well when I attempt to try it, I get this message:

    Acrobat Plugin

    Could not launch Acrobat


    Can anyone lead me down the lane to sanity? Please!!!
     
  14. Blue Zee

    Blue Zee

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    Install this Firefox extension:

    PDF Download 1.0.1.0

    * Once PDF Download has been installed a new selection, “PDF Download - Options” will appear in your Tools Menu. Select this option.
    * On the ‘General Tab’, for Default Action, select ‘Open PDF‘
    * On the ‘PDF opening’ Tab, for the PDF File Opening, select ‘Use this viewer‘
    * Click ‘Browse’ in Windows Explorer locate the Foxit Reader (FoxitReader.exe) and click ‘OK’
    * Click ‘OK’ again to exit out of the PDF Download - Options.

    Now whenever you come across a PDF File, Firefox will automatically load in the FoxIt Reader, a process which depending on your system speed with be nearly instant to a couple seconds. Note: Firefox downloads the PDF File in order to open it.


    in:
    Adobe Acrobat vs Foxit Reader

    Zee
     
  15. callenderc

    callenderc

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    I have followed up and did all you suggested. Foxit Reader works great. One small glitch - every once in a while I get hold of a PDF file and rather than open I get this little rectangular box with message: Acrobat Plugin Could not launch Acrobat

    Do I have a corrupted Firefox PDF Plugin? and where would I go to re-download it?

    Callenderc
     
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