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TRYING TO UNINSTALL ADOBE 8.0 AND OTHERS: Internal error 2753. Updater.api-NON-OPT

Discussion in 'Earlier Versions of Windows' started by pb3046, May 24, 2007.

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  1. Blue Zee

    Blue Zee

    Joined:
    May 18, 2007
    Messages:
    1,759
    Callenderc,

    Have you tried downloading one of those PDF files and open locally instead of opening them in Firefox?

    Maybe the files are corrupted.

    If the above isn't the case, you could try uninstalling the Firefox extension then uninstall Foxit Reader and reboot.

    Reinstall Foxit Reader, then the Firefox extension, reboot.

    Follow the process above to reset the PDF association with Foxit Reader.

    See of that helps.

    Zee
     
  2. mkmdone

    mkmdone

    Joined:
    Feb 14, 2008
    Messages:
    1
    I solved the problem for you. (had the same)
    (y)

    Problem can be fixed:

    download the windows install clean up from the microsoft site. (when starting it gives an office picture. this is correct)
    http://download.microsoft.com/download/E/9/D/E9D80355-7AB4-45B8-80E8-983A48D5E1BD/msicuu2.exe

    install ==> and then start the utility (use utility at own risk)
    look for Adober Reader 8 and click on <remove> then <exit>

    Now you should be able to run the Adobe Reader 8.1.2 installer normally.

    Good luck
    edit: typo's
     
  3. Blue Zee

    Blue Zee

    Joined:
    May 18, 2007
    Messages:
    1,759
    Thank you for posting this added info.(y)

    Note however that Callenderc doesn't want to use Adobe Reader.

    He is using Foxit Reader and wanted to integrate it into Firefox.

    Zee
     
  4. callenderc

    callenderc

    Joined:
    Jun 11, 2006
    Messages:
    15
    Thanks Zee, I will follow thru and see what happens!
    Thanks a bunch for your help.
    Callenderc ;)
     
  5. Blue Zee

    Blue Zee

    Joined:
    May 18, 2007
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    Hope it works.

    Zee
     
  6. callenderc

    callenderc

    Joined:
    Jun 11, 2006
    Messages:
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    Zee,
    I went through all the steps you suggested. I don't know which did the most but it IS working now. I went back and found one of those PDF files and it came across OK. I really appreciate your staying with me and following thru.
    Thanks alot!
    callenderc
     
  7. Blue Zee

    Blue Zee

    Joined:
    May 18, 2007
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    Great!(y)
     
  8. rhino2008

    rhino2008

    Joined:
    Jan 11, 2008
    Messages:
    22
    hi there, i had the same problem with adobe 8.0 my self recently & was at my wits end trying to sort it out. but all is ok in the end all you have to do is go to microsoft.com & download windows install clean run it & it will remove adobe 8.0 & any other programs you dont want for good then reinstall adobe 8.0 again then hey presto....rhino2008
     
  9. gandalf19711

    gandalf19711

    Joined:
    Mar 13, 2008
    Messages:
    1
    Very easy to uninstall adobe 8.0 or whatever you want even if you cant do it through add/remove programs. Solution 1: Use the Microsoft Windows Installer CleanUp Utility to remove corrupted registry entries.

    1. Download and install the Windows Installer CleanUp Utility.
    1. Download the Microsoft Windows CleanUp Utility.
    2. Save the utility to your desktop.
    3. Double-click the msicuu2.exe file and follow the on-screen instructions.
    2. Identify the version of Acrobat or Reader that is causing the issue and correctly remove it from the system using the following steps.

    You will see the adobe files in the list only highlight them and click remove, then download adobe again and you are all set. Do not highlight and remove any other files other than the adobe or you could cause major problems.
     
  10. ChuckyCharms

    ChuckyCharms

    Joined:
    Mar 25, 2008
    Messages:
    2
    Using Microsoft Vista:

    Remedy for my situation: went to windows install clean up and selected adobe. It removed it form the list.

    Then went back to try install and IT WENT THROUGH!

    I have been battling for weeks trying to find out what was causing the Internal Error message. Man it was that simple but took a long time trying different things to remedy.

    Hope this works for you!
     
  11. ChuckyCharms

    ChuckyCharms

    Joined:
    Mar 25, 2008
    Messages:
    2
    Using Microsoft Vista:

    Remedy for my situation: went to windows install clean up and selected adobe. It removed it form the list.

    Then went back to try install and IT WENT TROUGH!

    I have been battling for weeks trying to find out what was causing the Internal Error message. Man it was that simple but took a long time tring different things to remedy.

    Hope this works for you!
     
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