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Two issues, related?

Discussion in 'Windows XP' started by Karlsan, Dec 31, 2010.

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  1. Karlsan

    Karlsan Thread Starter

    Joined:
    Dec 31, 2010
    Messages:
    9
    Each time I start my notebook cpu usage runs at 100% for what seems to be a long time. Then when trying to connect to internet response is very slow. So I run winsockxpfix. After rebooting the computer runs fine until the next shutdown.

    Second issue is that after returning from standby, CPUThermometer shows CPU speed at 50% of normal.

    I know you folks can help, and I thank you for it.

    Here is my sysinfo

    Tech Support Guy System Info Utility version 1.0.0.1
    OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
    Processor: AMD Athlon(tm) 64 Processor 3200+, x86 Family 15 Model 47 Stepping 2
    Processor Count: 1
    RAM: 1022 Mb
    Graphics Card: ATI MOBILITY RADEON Xpress 200 Series, 128 Mb
    Hard Drives: C: Total - 76308 MB, Free - 21184 MB; F: Total - 953867 MB, Free - 890038 MB;
    Motherboard: Hewlett-Packard , 3085, 42.3B, CND53818YZ
    Antivirus: avast! Antivirus, Updated: Yes, On-Demand Scanner: Enabled

    Here is the log from Hijackthis

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 7:16:11 AM, on 12/31/2010
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal
    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
    C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
    C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
    C:\Program Files\Maxtor\MaxBlast\MaxBlastMonitor.exe
    C:\Program Files\Maxtor\MaxBlast\TimounterMonitor.exe
    C:\Program Files\Common Files\Maxtor\Schedule2\schedhlp.exe
    C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
    C:\Program Files\Alwil Software\Avast5\avastUI.exe
    C:\Program Files\Common Files\InterVideo\SchSvr\SchSvr.exe
    C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe
    C:\Program Files\CPU Thermometer\CPUThermometer.exe
    C:\Program Files\dvd43\dvd43_tray.exe
    C:\Program Files\QuickTime\QTTask.exe
    C:\Program Files\Windows Live\Messenger\msnmsgr.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    C:\Program Files\Common Files\Maxtor\Schedule2\schedul2.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    C:\Program Files\Google\Update\GoogleUpdate.exe
    C:\Program Files\HPQ\SHARED\HPQWMI.exe
    C:\Program Files\Windows Live\Contacts\wlcomm.exe
    C:\WINDOWS\system32\wscntfy.exe
    C:\WINDOWS\system32\taskmgr.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
    C:\Documents and Settings\Karl West\Desktop\HijackThis.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\Karl West\Local Settings\Temporary Internet Files\Content.IE5\YT7708H2\SysInfo[1].exe
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.chron.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    O2 - BHO: vShare Plugin - {043C5167-00BB-4324-AF7E-62013FAEDACF} - C:\Program Files\vShare\vshare_toolbar.dll
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: Yahoo! Messenger - {4EAC4B0D-94D0-40F8-AB71-72EC1B9C10D1} - (no file)
    O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
    O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
    O3 - Toolbar: vShare Plugin - {043C5167-00BB-4324-AF7E-62013FAEDACF} - C:\Program Files\vShare\vshare_toolbar.dll
    O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
    O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
    O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
    O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
    O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
    O4 - HKLM\..\Run: [MaxBlastMonitor.exe] C:\Program Files\Maxtor\MaxBlast\MaxBlastMonitor.exe
    O4 - HKLM\..\Run: [AcronisTimounterMonitor] C:\Program Files\Maxtor\MaxBlast\TimounterMonitor.exe
    O4 - HKLM\..\Run: [Maxtor Scheduler2 Service] "C:\Program Files\Common Files\Maxtor\Schedule2\schedhlp.exe"
    O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
    O4 - HKLM\..\Run: [avast5] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui
    O4 - HKLM\..\Run: [Home Theater SchSvr] "C:\Program Files\Common Files\InterVideo\SchSvr\SchSvr.exe"
    O4 - HKLM\..\Run: [Google Quick Search Box] "C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe" /autorun
    O4 - HKLM\..\Run: [CPU Thermometer] "C:\Program Files\CPU Thermometer\CPUThermometer.exe" -s
    O4 - HKLM\..\Run: [dvd43] C:\Program Files\dvd43\dvd43_tray.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
    O4 - HKCU\..\Run: [cdloader] "C:\Documents and Settings\Karl West\Application Data\mjusbsp\cdloader2.exe" MAGICJACK
    O4 - HKUS\S-1-5-18\..\Run: [ntuser] C:\WINDOWS\system32\drivers\spools.exe (User 'SYSTEM')
    O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\Run: [ntuser] C:\WINDOWS\system32\drivers\spools.exe (User 'Default user')
    O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
    O4 - .DEFAULT User Startup: AutoTBar.exe (User 'Default user')
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
    O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
    O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
    O9 - Extra button: PartyCasino.com - {B4B52284-A248-4c51-9F7C-F0A0C67FCC9D} - C:\WINDOWS\system32\shdocvw.dll
    O9 - Extra 'Tools' menuitem: PartyCasino.com - {B4B52284-A248-4c51-9F7C-F0A0C67FCC9D} - C:\WINDOWS\system32\shdocvw.dll
    O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
    O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
    O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
    O16 - DPF: {14C1B87C-3342-445F-9B5E-365FF330A3AC} (Hewlett-Packard Online Support Services) - http://h50203.www5.hp.com/HPISWeb/Customer/cabs/HPISDataManager.CAB
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) - https://support.microsoft.com/OAS/ActiveX/odc.cab
    O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w2/resources/MSNPUpld.cab
    O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
    O16 - DPF: {642BF859-5616-4839-B474-658072B3FFC2} (Scanner Control) - http://www.smartpctools.com/free_registry_cleaner/RegScanner.ocx
    O16 - DPF: {7FC1B346-83E6-4774-8D20-1A6B09B0E737} (Windows Live Photo Upload Control) - http://karlsan.spaces.live.com/PhotoUpload/MsnPUpld.cab
    O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
    O16 - DPF: {BDEE1959-AB6B-4745-A29B-F492861102CC} (CamRegCleanControl Object) - http://www.amustsoft.com/onlineregistryscan/onlineRegCleaner.cab
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    O16 - DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} (Windows Live Hotmail Photo Upload Tool) - http://gfx2.hotmail.com/mail/w4/pr01/photouploadcontrol/MSNPUpld.cab
    O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/controls/msnchat45.cab
    O18 - Protocol: vsharechrome - {3F3A4B8A-86FC-43A4-BB00-6D7EBE9D4484} - C:\Program Files\vShare\vshare_toolbar.dll
    O20 - Winlogon Notify: crypt32 - crypt32rt.dll (file missing)
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    O23 - Service: avast! Mail Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    O23 - Service: avast! Web Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
    O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
    O23 - Service: Maxtor Scheduler2 Service (MaxSch2Svc) - Maxtor - C:\Program Files\Common Files\Maxtor\Schedule2\schedul2.exe
    O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
    --
    End of file - 12092 bytes
     
  2. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,815
    First Name:
    Frank
    Start HiJackThis, but don't run a scan.

    Click on the "Open The Misc Tools Section" button.

    Click on the "Open Uninstall Manager" button.

    Click on the "Save List" button.

    Save the "uninstall_list.txt" file somewhere. It'll then open in Notepad.

    Return here to your thread, then copy-and-paste the entire file here.

    -----------------------------------------------------------------

    Go here to download and save Norton Removal Tool 2011.0.1.9

    Go here to download and save Malwarebytes Anti-Malware 1.50.1.1100

    Go here to download and save SUPERAntiSpyware 4.47.0.1000

    Just download and save them and don't do anything with them yet.

    -----------------------------------------------------------------
     
  3. Karlsan

    Karlsan Thread Starter

    Joined:
    Dec 31, 2010
    Messages:
    9
    Thanks for the quick response!

    ABBYY FineReader 6.0 Sprint
    Acrobat.com
    Adobe AIR
    Adobe AIR
    Adobe Flash Player 10 ActiveX
    Adobe Flash Player Plugin
    Adobe Reader 9.2
    Apple Application Support
    Apple Software Update
    ArcSoft PhotoImpression 5
    ArcSoft Software Suite
    ATI - Software Uninstall Utility
    ATI Control Panel
    ATI Display Driver
    Auslogics Duplicate File Finder
    Auslogics Registry Cleaner
    avast! Free Antivirus
    Bazooka Scanner
    Belarc Advisor 7.2
    Bonjour
    CCleaner
    Collapse! Deluxe
    Conexant AC-Link Audio
    CPU Thermometer 1.0
    CPUID CPU-Z 1.56
    Critical Update for Windows Media Player 11 (KB959772)
    Data Fax SoftModem with SmartCP
    DVD43 v4.6.0
    EPSON Print CD
    EPSON Printer Software
    EPSON Scan
    EPSON Stylus Photo RX590 User's Guide
    FreeRIP v3.5
    Google Earth
    Google Update Helper
    Handbrake 0.9.4
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Windows Internet Explorer 7 (KB947864)
    Hotfix for Windows Media Format 11 SDK (KB929399)
    Hotfix for Windows Media Player 11 (KB939683)
    Hotfix for Windows XP (KB2158563)
    Hotfix for Windows XP (KB2443685)
    Hotfix for Windows XP (KB952287)
    Hotfix for Windows XP (KB954708)
    Hotfix for Windows XP (KB961118)
    Hotfix for Windows XP (KB970653-v3)
    Hotfix for Windows XP (KB976098-v2)
    Hotfix for Windows XP (KB979306)
    Hotfix for Windows XP (KB981793)
    HP Help and Support
    HP Image Zone Plus 4.8.5
    HP Pavillion zv6000 User Guides
    HP Update
    HP Wireless Assistant 1.01 A3
    InterVideo Home Theater
    InterVideo WinDVD
    iTunes
    J2SE Runtime Environment 5.0 Update 2
    J2SE Runtime Environment 5.0 Update 6
    Java(TM) 6 Update 2
    Java(TM) 6 Update 3
    Java(TM) 6 Update 4
    Java(TM) 6 Update 7
    Junk Mail filter update
    Lexmark 640 Series
    Maxtor MaxBlast
    Media Player Codec Pack 3.9.6
    Micrografx Windows Draw 6 LE
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Security Update (KB2416447)
    Microsoft .NET Framework 1.1 Security Update (KB979906)
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 3.5 SP1
    Microsoft Choice Guard
    Microsoft Compression Client Pack 1.0 for Windows XP
    Microsoft Internationalized Domain Names Mitigation APIs
    Microsoft Money 2005
    Microsoft National Language Support Downlevel APIs
    Microsoft Office Live Add-in 1.3
    Microsoft Office XP Professional with FrontPage
    Microsoft PowerPoint Viewer 97
    Microsoft Search Enhancement Pack
    Microsoft Silverlight
    Microsoft SQL Server 2005 Compact Edition [ENU]
    Microsoft Sync Framework Runtime Native v1.0 (x86)
    Microsoft Sync Framework Services Native v1.0 (x86)
    Microsoft User-Mode Driver Framework Feature Pack 1.0
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Works
    MSN
    MSVCRT
    MSXML 4.0 SP2 (KB927978)
    MSXML 4.0 SP2 (KB936181)
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    OpenOffice.org 2.4
    PartyPoker
    PictureProject
    PurePlay Poker
    Quick Launch Buttons 5.10 B3
    QuickTime
    R-Studio 5.3
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
    Security Update for Step By Step Interactive Training (KB898458)
    Security Update for Step By Step Interactive Training (KB923723)
    Security Update for Windows Internet Explorer 7 (KB938127)
    Security Update for Windows Internet Explorer 7 (KB942615)
    Security Update for Windows Internet Explorer 7 (KB944533)
    Security Update for Windows Internet Explorer 7 (KB950759)
    Security Update for Windows Internet Explorer 7 (KB953838)
    Security Update for Windows Internet Explorer 7 (KB956390)
    Security Update for Windows Internet Explorer 7 (KB958215)
    Security Update for Windows Internet Explorer 7 (KB960714)
    Security Update for Windows Internet Explorer 7 (KB961260)
    Security Update for Windows Internet Explorer 7 (KB963027)
    Security Update for Windows Internet Explorer 7 (KB969897)
    Security Update for Windows Internet Explorer 7 (KB972260)
    Security Update for Windows Internet Explorer 8 (KB2183461)
    Security Update for Windows Internet Explorer 8 (KB2360131)
    Security Update for Windows Internet Explorer 8 (KB2416400)
    Security Update for Windows Internet Explorer 8 (KB971961)
    Security Update for Windows Internet Explorer 8 (KB972260)
    Security Update for Windows Internet Explorer 8 (KB974455)
    Security Update for Windows Internet Explorer 8 (KB978207)
    Security Update for Windows Internet Explorer 8 (KB981332)
    Security Update for Windows Internet Explorer 8 (KB982381)
    Security Update for Windows Media Player (KB2378111)
    Security Update for Windows Media Player (KB952069)
    Security Update for Windows Media Player (KB954155)
    Security Update for Windows Media Player (KB968816)
    Security Update for Windows Media Player (KB973540)
    Security Update for Windows Media Player (KB975558)
    Security Update for Windows Media Player (KB978695)
    Security Update for Windows Media Player 10 (KB917734)
    Security Update for Windows Media Player 10 (KB936782)
    Security Update for Windows Media Player 11 (KB936782)
    Security Update for Windows Media Player 11 (KB954154)
    Security Update for Windows XP (KB2079403)
    Security Update for Windows XP (KB2115168)
    Security Update for Windows XP (KB2121546)
    Security Update for Windows XP (KB2160329)
    Security Update for Windows XP (KB2229593)
    Security Update for Windows XP (KB2259922)
    Security Update for Windows XP (KB2279986)
    Security Update for Windows XP (KB2286198)
    Security Update for Windows XP (KB2296011)
    Security Update for Windows XP (KB2296199)
    Security Update for Windows XP (KB2347290)
    Security Update for Windows XP (KB2360937)
    Security Update for Windows XP (KB2387149)
    Security Update for Windows XP (KB2423089)
    Security Update for Windows XP (KB2436673)
    Security Update for Windows XP (KB2440591)
    Security Update for Windows XP (KB2443105)
    Security Update for Windows XP (KB923561)
    Security Update for Windows XP (KB938464)
    Security Update for Windows XP (KB938464-v2)
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB950760)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951066)
    Security Update for Windows XP (KB951376)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951698)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952004)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB953155)
    Security Update for Windows XP (KB953839)
    Security Update for Windows XP (KB954211)
    Security Update for Windows XP (KB954459)
    Security Update for Windows XP (KB954600)
    Security Update for Windows XP (KB955069)
    Security Update for Windows XP (KB956391)
    Security Update for Windows XP (KB956572)
    Security Update for Windows XP (KB956744)
    Security Update for Windows XP (KB956802)
    Security Update for Windows XP (KB956803)
    Security Update for Windows XP (KB956841)
    Security Update for Windows XP (KB956844)
    Security Update for Windows XP (KB957095)
    Security Update for Windows XP (KB957097)
    Security Update for Windows XP (KB958644)
    Security Update for Windows XP (KB958687)
    Security Update for Windows XP (KB958690)
    Security Update for Windows XP (KB958869)
    Security Update for Windows XP (KB959426)
    Security Update for Windows XP (KB960225)
    Security Update for Windows XP (KB960715)
    Security Update for Windows XP (KB960803)
    Security Update for Windows XP (KB960859)
    Security Update for Windows XP (KB961371-v2)
    Security Update for Windows XP (KB961373)
    Security Update for Windows XP (KB961501)
    Security Update for Windows XP (KB968537)
    Security Update for Windows XP (KB969059)
    Security Update for Windows XP (KB969898)
    Security Update for Windows XP (KB969947)
    Security Update for Windows XP (KB970238)
    Security Update for Windows XP (KB970430)
    Security Update for Windows XP (KB971468)
    Security Update for Windows XP (KB971486)
    Security Update for Windows XP (KB971557)
    Security Update for Windows XP (KB971633)
    Security Update for Windows XP (KB971657)
    Security Update for Windows XP (KB971961)
    Security Update for Windows XP (KB972270)
    Security Update for Windows XP (KB973346)
    Security Update for Windows XP (KB973354)
    Security Update for Windows XP (KB973507)
    Security Update for Windows XP (KB973525)
    Security Update for Windows XP (KB973869)
    Security Update for Windows XP (KB973904)
    Security Update for Windows XP (KB974112)
    Security Update for Windows XP (KB974318)
    Security Update for Windows XP (KB974392)
    Security Update for Windows XP (KB974571)
    Security Update for Windows XP (KB975025)
    Security Update for Windows XP (KB975467)
    Security Update for Windows XP (KB975560)
    Security Update for Windows XP (KB975561)
    Security Update for Windows XP (KB975562)
    Security Update for Windows XP (KB975713)
    Security Update for Windows XP (KB977165)
    Security Update for Windows XP (KB977816)
    Security Update for Windows XP (KB977914)
    Security Update for Windows XP (KB978037)
    Security Update for Windows XP (KB978251)
    Security Update for Windows XP (KB978262)
    Security Update for Windows XP (KB978338)
    Security Update for Windows XP (KB978542)
    Security Update for Windows XP (KB978601)
    Security Update for Windows XP (KB978706)
    Security Update for Windows XP (KB979309)
    Security Update for Windows XP (KB979482)
    Security Update for Windows XP (KB979559)
    Security Update for Windows XP (KB979683)
    Security Update for Windows XP (KB979687)
    Security Update for Windows XP (KB980195)
    Security Update for Windows XP (KB980218)
    Security Update for Windows XP (KB980232)
    Security Update for Windows XP (KB980436)
    Security Update for Windows XP (KB981322)
    Security Update for Windows XP (KB981852)
    Security Update for Windows XP (KB981957)
    Security Update for Windows XP (KB981997)
    Security Update for Windows XP (KB982132)
    Security Update for Windows XP (KB982214)
    Security Update for Windows XP (KB982665)
    Security Update for Windows XP (KB982802)
    Segoe UI
    Starry Night Bundle Edition
    Symantec KB-DocID:2003093015493306
    Synaptics Pointing Device Driver
    Texas Instruments PCIxx21/x515 drivers.
    TuneUp Companion 1.9.0
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Windows Internet Explorer 8 (KB973874)
    Update for Windows Internet Explorer 8 (KB976662)
    Update for Windows Internet Explorer 8 (KB976749)
    Update for Windows Internet Explorer 8 (KB980182)
    Update for Windows XP (KB2141007)
    Update for Windows XP (KB2345886)
    Update for Windows XP (KB2467659)
    Update for Windows XP (KB951072-v2)
    Update for Windows XP (KB951978)
    Update for Windows XP (KB955759)
    Update for Windows XP (KB955839)
    Update for Windows XP (KB961503)
    Update for Windows XP (KB967715)
    Update for Windows XP (KB968389)
    Update for Windows XP (KB971737)
    Update for Windows XP (KB973687)
    Update for Windows XP (KB973815)
    UserGuides
    vShare Plugin
    Windows Genuine Advantage v1.3.0254.0
    Windows Internet Explorer 8
    Windows Live Call
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live Essentials
    Windows Live Family Safety
    Windows Live Mail
    Windows Live Messenger
    Windows Live Photo Gallery
    Windows Live Sign-in Assistant
    Windows Live Sync
    Windows Live Toolbar
    Windows Live Upload Tool
    Windows Live Writer
    Windows Media Format 11 runtime
    Windows Media Format 11 runtime
    Windows Media Player 11
    Windows Media Player 11
    Windows XP Service Pack 3
    Yahoo! Messenger
    Zone Deluxe Games
     
  4. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,815
    First Name:
    Frank
    Re-read post #2 and follow the rest of the instructions.

    I'll get back to you as soon as I review your HiJackThis uninstall list.

    --------------------------------------------------------------
     
  5. Karlsan

    Karlsan Thread Starter

    Joined:
    Dec 31, 2010
    Messages:
    9
    DUH! (slapping forehead)

    All three are downloaded and saved to desktop...
     
  6. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,815
    First Name:
    Frank
    Uninstall the below listed programs and add-ons.

    They're not needed or are outdated or are dangerous to use.

    Acrobat.com

    Adobe AIR

    Apple Software Update

    Auslogics Duplicate File Finder

    Auslogics Registry Cleaner

    Bazooka Scanner

    Belarc Advisor 7.2

    J2SE Runtime Environment 5.0 Update 2

    J2SE Runtime Environment 5.0 Update 6

    Java(TM) 6 Update 2

    Java(TM) 6 Update 3

    Java(TM) 6 Update 4

    Java(TM) 6 Update 7

    Microsoft Money 2005

    MSXML 4.0 SP2 (KB927978)

    MSXML 4.0 SP2 (KB936181)

    MSXML 4.0 SP2 (KB954430)

    MSXML 4.0 SP2 (KB973688)

    OpenOffice.org 2.4


    If you're prompted to restart to complete the uninstall of any of them, do so.

    After you're done with the entire list, restart again.

    -------------------------------------------------------------

    Go here and click "Download latest version" next to the green icon to download and save Java Runtime Environment 1.6.0.23(6 Update 23)

    Go here and click the "msmxl.msi" download link to download and save MSXML 4.0 SP3

    Close all open windows first, then install them both, then restart your computer.

    The first one updates and replaces all the old Java versions that you uninstalled.

    The second one updates and replaces all the old MSXML versions that you uninstalled.

    -------------------------------------------------------------
     
  7. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,815
    First Name:
    Frank
    OK, good. (y)

    Let's get your computer de-cluttered of those useless or outdated or dangerous programs and add-ons and then update a couple of them first before we put the removal tool and anti-malware/anti-spyware programs to use.

    Let me know when you're done with post #6.

    ------------------------------------------------------------------
     
  8. Karlsan

    Karlsan Thread Starter

    Joined:
    Dec 31, 2010
    Messages:
    9
    Microsoft money and open office are two programs I currently use.
    Okay to leave them?
     
  9. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,815
    First Name:
    Frank
    Microsoft Money 2005 is a very outdated version, so I assumed that you wasn't using it anymore. If you're still using it and it still works properly, then keep it.

    OpenOffice.org 2.4 is a very outdated version. If you're still using it, then you should upgrade it to version 3.2.1. Go here and click the green icon to download and save it, then close all open windows first, then install it. The new version should overwrite and replace the old version, so there's no need to uninstall it first unless you're advised to.

    --------------------------------------------------------------

    Stay away from registry cleaner/booster/optimizer/tuneup type programs, no matter what they claim they can do. They do little-to-nothing to improve speed. What they can do is break programs and damage the operating system.

    And stay away from duplicate file finders because you risk having the same problems.

    --------------------------------------------------------------
     
  10. Karlsan

    Karlsan Thread Starter

    Joined:
    Dec 31, 2010
    Messages:
    9
    Thank you for the advise about staying away from crappy programs. I'll follow that advice.
    Indicated programs are removed with the exception of Money, which I am using with no problems (though I back-up data daily...I use it for a small business accounting program).
    Java and MSXML are updated. I'll get open office later.
     
  11. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,815
    First Name:
    Frank
    OK, good. (y)

    Install Malwarebytes Anti-Malware and SUPERAntiSpyware. Allow their definition files to update during the install process. Restart your computer after they're installed. Don't do anything else with them yet.

    Run the Norton Removal Tool. Allow it to remove anything that's associated with Symantec, Norton, and LiveUpdate. If all goes well, the removal process will be successful and you'll be prompted to restart your computer.

    After all of the above is done, start HiJackThis, but don't run a scan.
    Click on the "Open The Misc Tools Section" button.
    Click on the "Open Uninstall Manager" button.
    Click on the "Save List" button.
    Save the "uninstall_list.txt" file somewhere. It'll then open in Notepad.
    Return here to your thread, then copy-and-paste the entire file here.

    I want to take a look at the uninstall list first before we do anything else.

    -------------------------------------------------------------------
     
  12. Karlsan

    Karlsan Thread Starter

    Joined:
    Dec 31, 2010
    Messages:
    9
    MBAM and Superanitspy are installed. Norton removal tool has been run. I've restarted the machine.

    Here's the uninstall list

    ABBYY FineReader 6.0 Sprint
    Adobe Flash Player 10 ActiveX
    Adobe Flash Player Plugin
    Adobe Reader 9.2
    Apple Application Support
    ArcSoft PhotoImpression 5
    ArcSoft Software Suite
    ATI - Software Uninstall Utility
    ATI Control Panel
    ATI Display Driver
    avast! Free Antivirus
    Bonjour
    CCleaner
    Collapse! Deluxe
    Conexant AC-Link Audio
    CPU Thermometer 1.0
    CPUID CPU-Z 1.56
    Critical Update for Windows Media Player 11 (KB959772)
    Data Fax SoftModem with SmartCP
    DVD43 v4.6.0
    EPSON Print CD
    EPSON Printer Software
    EPSON Scan
    EPSON Stylus Photo RX590 User's Guide
    FreeRIP v3.5
    Google Earth
    Google Update Helper
    Handbrake 0.9.4
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Windows Internet Explorer 7 (KB947864)
    Hotfix for Windows Media Format 11 SDK (KB929399)
    Hotfix for Windows Media Player 11 (KB939683)
    Hotfix for Windows XP (KB2158563)
    Hotfix for Windows XP (KB2443685)
    Hotfix for Windows XP (KB952287)
    Hotfix for Windows XP (KB954708)
    Hotfix for Windows XP (KB961118)
    Hotfix for Windows XP (KB970653-v3)
    Hotfix for Windows XP (KB976098-v2)
    Hotfix for Windows XP (KB979306)
    Hotfix for Windows XP (KB981793)
    HP Help and Support
    HP Image Zone Plus 4.8.5
    HP Pavillion zv6000 User Guides
    HP Update
    HP Wireless Assistant 1.01 A3
    InterVideo Home Theater
    InterVideo WinDVD
    iTunes
    Java(TM) 6 Update 23
    Junk Mail filter update
    Lexmark 640 Series
    Malwarebytes' Anti-Malware
    Maxtor MaxBlast
    Micrografx Windows Draw 6 LE
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Security Update (KB2416447)
    Microsoft .NET Framework 1.1 Security Update (KB979906)
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 3.5 SP1
    Microsoft Choice Guard
    Microsoft Compression Client Pack 1.0 for Windows XP
    Microsoft Internationalized Domain Names Mitigation APIs
    Microsoft Money 2005
    Microsoft National Language Support Downlevel APIs
    Microsoft Office Live Add-in 1.3
    Microsoft Office XP Professional with FrontPage
    Microsoft PowerPoint Viewer 97
    Microsoft Search Enhancement Pack
    Microsoft Silverlight
    Microsoft SQL Server 2005 Compact Edition [ENU]
    Microsoft Sync Framework Runtime Native v1.0 (x86)
    Microsoft Sync Framework Services Native v1.0 (x86)
    Microsoft User-Mode Driver Framework Feature Pack 1.0
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Works
    MSN
    MSVCRT
    MSXML 4.0 SP3 Parser
    PartyPoker
    PictureProject
    PurePlay Poker
    Quick Launch Buttons 5.10 B3
    QuickTime
    R-Studio 5.3
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
    Security Update for Step By Step Interactive Training (KB898458)
    Security Update for Step By Step Interactive Training (KB923723)
    Security Update for Windows Internet Explorer 7 (KB938127)
    Security Update for Windows Internet Explorer 7 (KB942615)
    Security Update for Windows Internet Explorer 7 (KB944533)
    Security Update for Windows Internet Explorer 7 (KB950759)
    Security Update for Windows Internet Explorer 7 (KB953838)
    Security Update for Windows Internet Explorer 7 (KB956390)
    Security Update for Windows Internet Explorer 7 (KB958215)
    Security Update for Windows Internet Explorer 7 (KB960714)
    Security Update for Windows Internet Explorer 7 (KB961260)
    Security Update for Windows Internet Explorer 7 (KB963027)
    Security Update for Windows Internet Explorer 7 (KB969897)
    Security Update for Windows Internet Explorer 7 (KB972260)
    Security Update for Windows Internet Explorer 8 (KB2183461)
    Security Update for Windows Internet Explorer 8 (KB2360131)
    Security Update for Windows Internet Explorer 8 (KB2416400)
    Security Update for Windows Internet Explorer 8 (KB971961)
    Security Update for Windows Internet Explorer 8 (KB972260)
    Security Update for Windows Internet Explorer 8 (KB974455)
    Security Update for Windows Internet Explorer 8 (KB978207)
    Security Update for Windows Internet Explorer 8 (KB981332)
    Security Update for Windows Internet Explorer 8 (KB982381)
    Security Update for Windows Media Player (KB2378111)
    Security Update for Windows Media Player (KB952069)
    Security Update for Windows Media Player (KB954155)
    Security Update for Windows Media Player (KB968816)
    Security Update for Windows Media Player (KB973540)
    Security Update for Windows Media Player (KB975558)
    Security Update for Windows Media Player (KB978695)
    Security Update for Windows Media Player 10 (KB917734)
    Security Update for Windows Media Player 10 (KB936782)
    Security Update for Windows Media Player 11 (KB936782)
    Security Update for Windows Media Player 11 (KB954154)
    Security Update for Windows XP (KB2079403)
    Security Update for Windows XP (KB2115168)
    Security Update for Windows XP (KB2121546)
    Security Update for Windows XP (KB2160329)
    Security Update for Windows XP (KB2229593)
    Security Update for Windows XP (KB2259922)
    Security Update for Windows XP (KB2279986)
    Security Update for Windows XP (KB2286198)
    Security Update for Windows XP (KB2296011)
    Security Update for Windows XP (KB2296199)
    Security Update for Windows XP (KB2347290)
    Security Update for Windows XP (KB2360937)
    Security Update for Windows XP (KB2387149)
    Security Update for Windows XP (KB2423089)
    Security Update for Windows XP (KB2436673)
    Security Update for Windows XP (KB2440591)
    Security Update for Windows XP (KB2443105)
    Security Update for Windows XP (KB923561)
    Security Update for Windows XP (KB938464)
    Security Update for Windows XP (KB938464-v2)
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB950760)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951066)
    Security Update for Windows XP (KB951376)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951698)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952004)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB953155)
    Security Update for Windows XP (KB953839)
    Security Update for Windows XP (KB954211)
    Security Update for Windows XP (KB954459)
    Security Update for Windows XP (KB954600)
    Security Update for Windows XP (KB955069)
    Security Update for Windows XP (KB956391)
    Security Update for Windows XP (KB956572)
    Security Update for Windows XP (KB956744)
    Security Update for Windows XP (KB956802)
    Security Update for Windows XP (KB956803)
    Security Update for Windows XP (KB956841)
    Security Update for Windows XP (KB956844)
    Security Update for Windows XP (KB957095)
    Security Update for Windows XP (KB957097)
    Security Update for Windows XP (KB958644)
    Security Update for Windows XP (KB958687)
    Security Update for Windows XP (KB958690)
    Security Update for Windows XP (KB958869)
    Security Update for Windows XP (KB959426)
    Security Update for Windows XP (KB960225)
    Security Update for Windows XP (KB960715)
    Security Update for Windows XP (KB960803)
    Security Update for Windows XP (KB960859)
    Security Update for Windows XP (KB961371-v2)
    Security Update for Windows XP (KB961373)
    Security Update for Windows XP (KB961501)
    Security Update for Windows XP (KB968537)
    Security Update for Windows XP (KB969059)
    Security Update for Windows XP (KB969898)
    Security Update for Windows XP (KB969947)
    Security Update for Windows XP (KB970238)
    Security Update for Windows XP (KB970430)
    Security Update for Windows XP (KB971468)
    Security Update for Windows XP (KB971486)
    Security Update for Windows XP (KB971557)
    Security Update for Windows XP (KB971633)
    Security Update for Windows XP (KB971657)
    Security Update for Windows XP (KB971961)
    Security Update for Windows XP (KB972270)
    Security Update for Windows XP (KB973346)
    Security Update for Windows XP (KB973354)
    Security Update for Windows XP (KB973507)
    Security Update for Windows XP (KB973525)
    Security Update for Windows XP (KB973869)
    Security Update for Windows XP (KB973904)
    Security Update for Windows XP (KB974112)
    Security Update for Windows XP (KB974318)
    Security Update for Windows XP (KB974392)
    Security Update for Windows XP (KB974571)
    Security Update for Windows XP (KB975025)
    Security Update for Windows XP (KB975467)
    Security Update for Windows XP (KB975560)
    Security Update for Windows XP (KB975561)
    Security Update for Windows XP (KB975562)
    Security Update for Windows XP (KB975713)
    Security Update for Windows XP (KB977165)
    Security Update for Windows XP (KB977816)
    Security Update for Windows XP (KB977914)
    Security Update for Windows XP (KB978037)
    Security Update for Windows XP (KB978251)
    Security Update for Windows XP (KB978262)
    Security Update for Windows XP (KB978338)
    Security Update for Windows XP (KB978542)
    Security Update for Windows XP (KB978601)
    Security Update for Windows XP (KB978706)
    Security Update for Windows XP (KB979309)
    Security Update for Windows XP (KB979482)
    Security Update for Windows XP (KB979559)
    Security Update for Windows XP (KB979683)
    Security Update for Windows XP (KB979687)
    Security Update for Windows XP (KB980195)
    Security Update for Windows XP (KB980218)
    Security Update for Windows XP (KB980232)
    Security Update for Windows XP (KB980436)
    Security Update for Windows XP (KB981322)
    Security Update for Windows XP (KB981852)
    Security Update for Windows XP (KB981957)
    Security Update for Windows XP (KB981997)
    Security Update for Windows XP (KB982132)
    Security Update for Windows XP (KB982214)
    Security Update for Windows XP (KB982665)
    Security Update for Windows XP (KB982802)
    Segoe UI
    Starry Night Bundle Edition
    SUPERAntiSpyware
    Synaptics Pointing Device Driver
    Texas Instruments PCIxx21/x515 drivers.
    TuneUp Companion 1.9.0
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Windows Internet Explorer 8 (KB973874)
    Update for Windows Internet Explorer 8 (KB976662)
    Update for Windows Internet Explorer 8 (KB976749)
    Update for Windows Internet Explorer 8 (KB980182)
    Update for Windows XP (KB2141007)
    Update for Windows XP (KB2345886)
    Update for Windows XP (KB2467659)
    Update for Windows XP (KB951072-v2)
    Update for Windows XP (KB951978)
    Update for Windows XP (KB955759)
    Update for Windows XP (KB955839)
    Update for Windows XP (KB961503)
    Update for Windows XP (KB967715)
    Update for Windows XP (KB968389)
    Update for Windows XP (KB971737)
    Update for Windows XP (KB973687)
    Update for Windows XP (KB973815)
    UserGuides
    vShare Plugin
    Windows Genuine Advantage v1.3.0254.0
    Windows Internet Explorer 8
    Windows Live Call
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live Essentials
    Windows Live Family Safety
    Windows Live Mail
    Windows Live Messenger
    Windows Live Photo Gallery
    Windows Live Sign-in Assistant
    Windows Live Sync
    Windows Live Toolbar
    Windows Live Upload Tool
    Windows Live Writer
    Windows Media Format 11 runtime
    Windows Media Format 11 runtime
    Windows Media Player 11
    Windows Media Player 11
    Windows XP Service Pack 3
    Yahoo! Messenger
    Zone Deluxe Games
     
  13. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,815
    First Name:
    Frank
    The HiJackThis uninstall list looks much better now. (y)

    ------------------------------------------------------------------

    Let's put Malwarebytes Anti-Malware and SUPERAntiSpyware to work and see what they find and remove.

    Follow these instructions carefully and completely, and don't use your computer while the scans are in progress.

    Start Malwarebytes Anti-Malware.

    Click "Updates(tab) - Check for Updates".

    When the definition files have updated, click "OK".

    Click "Scanner(tab) - Perform quick scan - Scan".

    If infections are found during the scan, the number of infections will be highlighted in red.

    When the scan is finished, click "Show Results".

    Make sure that everything is selected, then click "Remove Selected".

    If you're prompted to restart to finish the removal process, click "Yes".

    Start Malwarebytes Anti-Malware again.

    Click "Logs"(tab).

    Highlight the scan log entry, then click "Open".

    When the scan log appears in Notepad, copy-and-paste it here.

    Start SUPERAntiSpyware.

    Click "Check for Updates".

    When the definition files have updated, click "Close".

    Click "Scan your Computer - Perform Quick Scan - Next".

    If infections or problems are found during the scan, a list will appear.

    When the scan is finished and the scan summary window appears, click "OK".

    Make sure that everything in the list is selected, then click "Next".

    If you're prompted to restart to finish the removal process, click "Yes".

    Start SUPERAntiSpyware again.

    Click "Preferences - Statistics/Logs"(tab).

    Highlight the scan log entry, then click "View Log".

    When the scan log appears in Notepad, copy-and-paste it here.

    ------------------------------------------------------------------
     
  14. Karlsan

    Karlsan Thread Starter

    Joined:
    Dec 31, 2010
    Messages:
    9
    MBAM found nothing. Superantispy found and cleaned up some adware.
    Here are the logs....


    Malwarebytes' Anti-Malware 1.50.1.1100
    www.malwarebytes.org
    Database version: 5428
    Windows 5.1.2600 Service Pack 3
    Internet Explorer 8.0.6001.18702
    12/31/2010 12:25:46 PM
    mbam-log-2010-12-31 (12-25-46).txt
    Scan type: Quick scan
    Objects scanned: 152802
    Time elapsed: 17 minute(s), 7 second(s)
    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 0
    Folders Infected: 0
    Files Infected: 0
    Memory Processes Infected:
    (No malicious items detected)
    Memory Modules Infected:
    (No malicious items detected)
    Registry Keys Infected:
    (No malicious items detected)
    Registry Values Infected:
    (No malicious items detected)
    Registry Data Items Infected:
    (No malicious items detected)
    Folders Infected:
    (No malicious items detected)
    Files Infected:
    (No malicious items detected)


    SUPERAntiSpyware Scan Log
    http://www.superantispyware.com
    Generated 12/31/2010 at 12:44 PM
    Application Version : 4.47.1000
    Core Rules Database Version : 6108
    Trace Rules Database Version: 3920
    Scan type : Quick Scan
    Total Scan Time : 00:13:53
    Memory items scanned : 517
    Memory threats detected : 0
    Registry items scanned : 1785
    Registry threats detected : 0
    File items scanned : 6920
    File threats detected : 71
    Adware.Tracking Cookie
    C:\Documents and Settings\Karl West\Cookies\[email protected][4].txt
    C:\Documents and Settings\Karl West\Cookies\[email protected][1].txt
    C:\Documents and Settings\Karl West\Cookies\[email protected][1].txt
    C:\Documents and Settings\Karl West\Cookies\[email protected][3].txt
    C:\Documents and Settings\Karl West\Cookies\[email protected][7].txt
    C:\Documents and Settings\Karl West\Cookies\[email protected][2].txt
    C:\Documents and Settings\Karl West\Cookies\[email protected][5].txt
    C:\Documents and Settings\Karl West\Cookies\[email protected][1].txt
    C:\Documents and Settings\Karl West\Cookies\[email protected][3].txt
    C:\Documents and Settings\Karl West\Cookies\[email protected][1].txt
    C:\Documents and Settings\Karl West\Cookies\[email protected][3].txt
    C:\Documents and Settings\Karl West\Cookies\[email protected][1].txt
    C:\Documents and Settings\Karl West\Cookies\[email protected][3].txt
    C:\Documents and Settings\Karl West\Cookies\[email protected][5].txt
    C:\Documents and Settings\Karl West\Cookies\[email protected][1].txt
    C:\Documents and Settings\Karl West\Cookies\[email protected][3].txt
    C:\Documents and Settings\Karl West\Cookies\[email protected][3].txt
    C:\Documents and Settings\Karl West\Cookies\[email protected][3].txt
    C:\Documents and Settings\Karl West\Cookies\[email protected][1].txt
    C:\Documents and Settings\Karl West\Cookies\[email protected][4].txt
    C:\Documents and Settings\Karl West\Cookies\[email protected][1].txt
    C:\Documents and Settings\Karl West\Cookies\[email protected][3].txt
    C:\Documents and Settings\Karl West\Cookies\[email protected][3].txt
    C:\Documents and Settings\Karl West\Cookies\[email protected][1].txt
    C:\Documents and Settings\Karl West\Cookies\[email protected][1].txt
    C:\Documents and Settings\Karl West\Cookies\[email protected][5].txt
    C:\Documents and Settings\Karl West\Cookies\[email protected][1].txt
    C:\Documents and Settings\Karl West\Cookies\[email protected][3].txt
    C:\Documents and Settings\Karl West\Cookies\[email protected][3].txt
    C:\Documents and Settings\Karl West\Cookies\[email protected][2].txt
    C:\Documents and Settings\Karl West\Cookies\[email protected][7].txt
    C:\Documents and Settings\Karl West\Cookies\[email protected][1].txt
    C:\Documents and Settings\Karl West\Cookies\[email protected][3].txt
    C:\Documents and Settings\Karl West\Cookies\[email protected][5].txt
    C:\Documents and Settings\Karl West\Cookies\[email protected][1].txt
    C:\Documents and Settings\Karl West\Cookies\[email protected][2].txt
    C:\Documents and Settings\Karl West\Cookies\[email protected][3].txt
    C:\Documents and Settings\Karl West\Cookies\[email protected][3].txt
    C:\Documents and Settings\Karl West\Cookies\[email protected][2].txt
    C:\Documents and Settings\Karl West\Cookies\[email protected][1].txt
    C:\Documents and Settings\Karl West\Cookies\[email protected][6].txt
    C:\Documents and Settings\Karl West\Cookies\[email protected][4].txt
    C:\Documents and Settings\Karl West\Cookies\[email protected][3].txt
    C:\Documents and Settings\Karl West\Cookies\[email protected][4].txt
    C:\Documents and Settings\Karl West\Cookies\[email protected][2].txt
    C:\Documents and Settings\Karl West\Cookies\[email protected][4].txt
    C:\Documents and Settings\Karl West\Cookies\[email protected][3].txt
    C:\Documents and Settings\Karl West\Cookies\[email protected][1].txt
    C:\Documents and Settings\Karl West\Cookies\[email protected][2].txt
    C:\Documents and Settings\Karl West\Cookies\[email protected][6].txt
    C:\Documents and Settings\Karl West\Cookies\[email protected][6].txt
    C:\Documents and Settings\Karl West\Cookies\[email protected][2].txt
    C:\Documents and Settings\Karl West\Cookies\[email protected][2].txt
    C:\Documents and Settings\Karl West\Cookies\[email protected][3].txt
    C:\Documents and Settings\Karl West\Cookies\[email protected][2].txt
    C:\Documents and Settings\Karl West\Cookies\[email protected][1].txt
    C:\Documents and Settings\Karl West\Cookies\[email protected][2].txt
    C:\Documents and Settings\Karl West\Cookies\[email protected][1].txt
    C:\Documents and Settings\Karl West\Cookies\[email protected][2].txt
    C:\Documents and Settings\Karl West\Cookies\[email protected][2].txt
    C:\Documents and Settings\Karl West\Cookies\[email protected][4].txt
    a.ads2.msads.net [ C:\Documents and Settings\Karl West\Application Data\Macromedia\Flash Player\#SharedObjects\N55L968M ]
    ads2.msads.net [ C:\Documents and Settings\Karl West\Application Data\Macromedia\Flash Player\#SharedObjects\N55L968M ]
    b.ads2.msads.net [ C:\Documents and Settings\Karl West\Application Data\Macromedia\Flash Player\#SharedObjects\N55L968M ]
    media.nbcmiami.com [ C:\Documents and Settings\Karl West\Application Data\Macromedia\Flash Player\#SharedObjects\N55L968M ]
    media.scanscout.com [ C:\Documents and Settings\Karl West\Application Data\Macromedia\Flash Player\#SharedObjects\N55L968M ]
    secure-us.imrworldwide.com [ C:\Documents and Settings\Karl West\Application Data\Macromedia\Flash Player\#SharedObjects\N55L968M ]
    earlyexperience.partyaccount.com [ C:\Documents and Settings\Karl West\Application Data\Mozilla-Cache\Party\PartyCasino\cookies.txt ]
    .partyaccount.com [ C:\Documents and Settings\Karl West\Application Data\Mozilla-Cache\Party\PartyPoker\cookies.txt ]
    earlyexperience.partyaccount.com [ C:\Documents and Settings\Karl West\Application Data\Mozilla-Cache\Party\PartyPoker\cookies.txt ]
    secure.partyaccount.com [ C:\Documents and Settings\Karl West\Application Data\Mozilla-Cache\Party\PartyPoker\cookies.txt ]
     
  15. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,815
    First Name:
    Frank
    MBAM came up clean and SAS found a number of "adware tracking cookies" - which is normal. (y)

    Keep them installed and put them to use once or twice a month to keep malware and spyware and any "nasties" in check.

    ------------------------------------------------------------------

    Start HiJackThis and click "Do a system scan and save a log file".

    Save the new log and then submit it here.

    ------------------------------------------------------------------

    How is your computer running?

    ------------------------------------------------------------------
     
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