Two issues, related?

Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Karlsan

Thread Starter
Joined
Dec 31, 2010
Messages
9
Each time I start my notebook cpu usage runs at 100% for what seems to be a long time. Then when trying to connect to internet response is very slow. So I run winsockxpfix. After rebooting the computer runs fine until the next shutdown.

Second issue is that after returning from standby, CPUThermometer shows CPU speed at 50% of normal.

I know you folks can help, and I thank you for it.

Here is my sysinfo

Tech Support Guy System Info Utility version 1.0.0.1
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: AMD Athlon(tm) 64 Processor 3200+, x86 Family 15 Model 47 Stepping 2
Processor Count: 1
RAM: 1022 Mb
Graphics Card: ATI MOBILITY RADEON Xpress 200 Series, 128 Mb
Hard Drives: C: Total - 76308 MB, Free - 21184 MB; F: Total - 953867 MB, Free - 890038 MB;
Motherboard: Hewlett-Packard , 3085, 42.3B, CND53818YZ
Antivirus: avast! Antivirus, Updated: Yes, On-Demand Scanner: Enabled

Here is the log from Hijackthis

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 7:16:11 AM, on 12/31/2010
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\Program Files\Maxtor\MaxBlast\MaxBlastMonitor.exe
C:\Program Files\Maxtor\MaxBlast\TimounterMonitor.exe
C:\Program Files\Common Files\Maxtor\Schedule2\schedhlp.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\Alwil Software\Avast5\avastUI.exe
C:\Program Files\Common Files\InterVideo\SchSvr\SchSvr.exe
C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe
C:\Program Files\CPU Thermometer\CPUThermometer.exe
C:\Program Files\dvd43\dvd43_tray.exe
C:\Program Files\QuickTime\QTTask.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Maxtor\Schedule2\schedul2.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Google\Update\GoogleUpdate.exe
C:\Program Files\HPQ\SHARED\HPQWMI.exe
C:\Program Files\Windows Live\Contacts\wlcomm.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\taskmgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe
C:\Documents and Settings\Karl West\Desktop\HijackThis.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Karl West\Local Settings\Temporary Internet Files\Content.IE5\YT7708H2\SysInfo[1].exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.chron.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: vShare Plugin - {043C5167-00BB-4324-AF7E-62013FAEDACF} - C:\Program Files\vShare\vshare_toolbar.dll
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Yahoo! Messenger - {4EAC4B0D-94D0-40F8-AB71-72EC1B9C10D1} - (no file)
O2 - BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Windows Live Toolbar Helper - {E15A8DC0-8516-42A1-81EA-DC94EC1ACF10} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: &Windows Live Toolbar - {21FA44EF-376D-4D53-9B0F-8A89D3229068} - C:\Program Files\Windows Live\Toolbar\wltcore.dll
O3 - Toolbar: vShare Plugin - {043C5167-00BB-4324-AF7E-62013FAEDACF} - C:\Program Files\vShare\vshare_toolbar.dll
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [LSBWatcher] c:\hp\drivers\hplsbwatcher\lsburnwatcher.exe
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [IMJPMIG8.1] "C:\WINDOWS\IME\imjp8_1\IMJPMIG.EXE" /Spoil /RemAdvDef /Migration32
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [MaxBlastMonitor.exe] C:\Program Files\Maxtor\MaxBlast\MaxBlastMonitor.exe
O4 - HKLM\..\Run: [AcronisTimounterMonitor] C:\Program Files\Maxtor\MaxBlast\TimounterMonitor.exe
O4 - HKLM\..\Run: [Maxtor Scheduler2 Service] "C:\Program Files\Common Files\Maxtor\Schedule2\schedhlp.exe"
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [avast5] "C:\Program Files\Alwil Software\Avast5\avastUI.exe" /nogui
O4 - HKLM\..\Run: [Home Theater SchSvr] "C:\Program Files\Common Files\InterVideo\SchSvr\SchSvr.exe"
O4 - HKLM\..\Run: [Google Quick Search Box] "C:\Program Files\Google\Quick Search Box\GoogleQuickSearchBox.exe" /autorun
O4 - HKLM\..\Run: [CPU Thermometer] "C:\Program Files\CPU Thermometer\CPUThermometer.exe" -s
O4 - HKLM\..\Run: [dvd43] C:\Program Files\dvd43\dvd43_tray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [cdloader] "C:\Documents and Settings\Karl West\Application Data\mjusbsp\cdloader2.exe" MAGICJACK
O4 - HKUS\S-1-5-18\..\Run: [ntuser] C:\WINDOWS\system32\drivers\spools.exe (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [ntuser] C:\WINDOWS\system32\drivers\spools.exe (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - .DEFAULT User Startup: AutoTBar.exe (User 'Default user')
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Google Sidewiki... - res://C:\Program Files\Google\Google Toolbar\Component\GoogleToolbarDynamic_mui_en_89D8574934B26AC4.dll/cmsidewiki.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: PartyCasino.com - {B4B52284-A248-4c51-9F7C-F0A0C67FCC9D} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra 'Tools' menuitem: PartyCasino.com - {B4B52284-A248-4c51-9F7C-F0A0C67FCC9D} - C:\WINDOWS\system32\shdocvw.dll
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O16 - DPF: {14C1B87C-3342-445F-9B5E-365FF330A3AC} (Hewlett-Packard Online Support Services) - http://h50203.www5.hp.com/HPISWeb/Customer/cabs/HPISDataManager.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) - https://support.microsoft.com/OAS/ActiveX/odc.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://gfx2.hotmail.com/mail/w2/resources/MSNPUpld.cab
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/FacebookPhotoUploader.cab
O16 - DPF: {642BF859-5616-4839-B474-658072B3FFC2} (Scanner Control) - http://www.smartpctools.com/free_registry_cleaner/RegScanner.ocx
O16 - DPF: {7FC1B346-83E6-4774-8D20-1A6B09B0E737} (Windows Live Photo Upload Control) - http://karlsan.spaces.live.com/PhotoUpload/MsnPUpld.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {BDEE1959-AB6B-4745-A29B-F492861102CC} (CamRegCleanControl Object) - http://www.amustsoft.com/onlineregistryscan/onlineRegCleaner.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} (Windows Live Hotmail Photo Upload Tool) - http://gfx2.hotmail.com/mail/w4/pr01/photouploadcontrol/MSNPUpld.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/controls/msnchat45.cab
O18 - Protocol: vsharechrome - {3F3A4B8A-86FC-43A4-BB00-6D7EBE9D4484} - C:\Program Files\vShare\vshare_toolbar.dll
O20 - Winlogon Notify: crypt32 - crypt32rt.dll (file missing)
O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Mail Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: avast! Web Scanner - AVAST Software - C:\Program Files\Alwil Software\Avast5\AvastSvc.exe
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe
O23 - Service: Maxtor Scheduler2 Service (MaxSch2Svc) - Maxtor - C:\Program Files\Common Files\Maxtor\Schedule2\schedul2.exe
O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
--
End of file - 12092 bytes
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
82,474
Start HiJackThis, but don't run a scan.

Click on the "Open The Misc Tools Section" button.

Click on the "Open Uninstall Manager" button.

Click on the "Save List" button.

Save the "uninstall_list.txt" file somewhere. It'll then open in Notepad.

Return here to your thread, then copy-and-paste the entire file here.

-----------------------------------------------------------------

Go here to download and save Norton Removal Tool 2011.0.1.9

Go here to download and save Malwarebytes Anti-Malware 1.50.1.1100

Go here to download and save SUPERAntiSpyware 4.47.0.1000

Just download and save them and don't do anything with them yet.

-----------------------------------------------------------------
 

Karlsan

Thread Starter
Joined
Dec 31, 2010
Messages
9
Thanks for the quick response!

ABBYY FineReader 6.0 Sprint
Acrobat.com
Adobe AIR
Adobe AIR
Adobe Flash Player 10 ActiveX
Adobe Flash Player Plugin
Adobe Reader 9.2
Apple Application Support
Apple Software Update
ArcSoft PhotoImpression 5
ArcSoft Software Suite
ATI - Software Uninstall Utility
ATI Control Panel
ATI Display Driver
Auslogics Duplicate File Finder
Auslogics Registry Cleaner
avast! Free Antivirus
Bazooka Scanner
Belarc Advisor 7.2
Bonjour
CCleaner
Collapse! Deluxe
Conexant AC-Link Audio
CPU Thermometer 1.0
CPUID CPU-Z 1.56
Critical Update for Windows Media Player 11 (KB959772)
Data Fax SoftModem with SmartCP
DVD43 v4.6.0
EPSON Print CD
EPSON Printer Software
EPSON Scan
EPSON Stylus Photo RX590 User's Guide
FreeRIP v3.5
Google Earth
Google Update Helper
Handbrake 0.9.4
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954708)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
HP Help and Support
HP Image Zone Plus 4.8.5
HP Pavillion zv6000 User Guides
HP Update
HP Wireless Assistant 1.01 A3
InterVideo Home Theater
InterVideo WinDVD
iTunes
J2SE Runtime Environment 5.0 Update 2
J2SE Runtime Environment 5.0 Update 6
Java(TM) 6 Update 2
Java(TM) 6 Update 3
Java(TM) 6 Update 4
Java(TM) 6 Update 7
Junk Mail filter update
Lexmark 640 Series
Maxtor MaxBlast
Media Player Codec Pack 3.9.6
Micrografx Windows Draw 6 LE
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Choice Guard
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Money 2005
Microsoft National Language Support Downlevel APIs
Microsoft Office Live Add-in 1.3
Microsoft Office XP Professional with FrontPage
Microsoft PowerPoint Viewer 97
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Works
MSN
MSVCRT
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
OpenOffice.org 2.4
PartyPoker
PictureProject
PurePlay Poker
Quick Launch Buttons 5.10 B3
QuickTime
R-Studio 5.3
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 8 (KB2183461)
Security Update for Windows Internet Explorer 8 (KB2360131)
Security Update for Windows Internet Explorer 8 (KB2416400)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953155)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371-v2)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
Segoe UI
Starry Night Bundle Edition
Symantec KB-DocID:2003093015493306
Synaptics Pointing Device Driver
Texas Instruments PCIxx21/x515 drivers.
TuneUp Companion 1.9.0
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB973874)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows Internet Explorer 8 (KB980182)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB961503)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
UserGuides
vShare Plugin
Windows Genuine Advantage v1.3.0254.0
Windows Internet Explorer 8
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Essentials
Windows Live Family Safety
Windows Live Mail
Windows Live Messenger
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Toolbar
Windows Live Upload Tool
Windows Live Writer
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Service Pack 3
Yahoo! Messenger
Zone Deluxe Games
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
82,474
Re-read post #2 and follow the rest of the instructions.

I'll get back to you as soon as I review your HiJackThis uninstall list.

--------------------------------------------------------------
 

Karlsan

Thread Starter
Joined
Dec 31, 2010
Messages
9
Re-read post #2 and follow the rest of the instructions.

I'll get back to you as soon as I review your HiJackThis uninstall list.

--------------------------------------------------------------
DUH! (slapping forehead)

All three are downloaded and saved to desktop...
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
82,474
Uninstall the below listed programs and add-ons.

They're not needed or are outdated or are dangerous to use.

Acrobat.com

Adobe AIR

Apple Software Update

Auslogics Duplicate File Finder

Auslogics Registry Cleaner

Bazooka Scanner

Belarc Advisor 7.2

J2SE Runtime Environment 5.0 Update 2

J2SE Runtime Environment 5.0 Update 6

Java(TM) 6 Update 2

Java(TM) 6 Update 3

Java(TM) 6 Update 4

Java(TM) 6 Update 7

Microsoft Money 2005

MSXML 4.0 SP2 (KB927978)

MSXML 4.0 SP2 (KB936181)

MSXML 4.0 SP2 (KB954430)

MSXML 4.0 SP2 (KB973688)

OpenOffice.org 2.4


If you're prompted to restart to complete the uninstall of any of them, do so.

After you're done with the entire list, restart again.

-------------------------------------------------------------

Go here and click "Download latest version" next to the green icon to download and save Java Runtime Environment 1.6.0.23(6 Update 23)

Go here and click the "msmxl.msi" download link to download and save MSXML 4.0 SP3

Close all open windows first, then install them both, then restart your computer.

The first one updates and replaces all the old Java versions that you uninstalled.

The second one updates and replaces all the old MSXML versions that you uninstalled.

-------------------------------------------------------------
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
82,474
DUH! (slapping forehead)

All three are downloaded and saved to desktop...
OK, good. (y)

Let's get your computer de-cluttered of those useless or outdated or dangerous programs and add-ons and then update a couple of them first before we put the removal tool and anti-malware/anti-spyware programs to use.

Let me know when you're done with post #6.

------------------------------------------------------------------
 

Karlsan

Thread Starter
Joined
Dec 31, 2010
Messages
9
Microsoft money and open office are two programs I currently use.
Okay to leave them?
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
82,474
Microsoft Money 2005 is a very outdated version, so I assumed that you wasn't using it anymore. If you're still using it and it still works properly, then keep it.

OpenOffice.org 2.4 is a very outdated version. If you're still using it, then you should upgrade it to version 3.2.1. Go here and click the green icon to download and save it, then close all open windows first, then install it. The new version should overwrite and replace the old version, so there's no need to uninstall it first unless you're advised to.

--------------------------------------------------------------

Stay away from registry cleaner/booster/optimizer/tuneup type programs, no matter what they claim they can do. They do little-to-nothing to improve speed. What they can do is break programs and damage the operating system.

And stay away from duplicate file finders because you risk having the same problems.

--------------------------------------------------------------
 

Karlsan

Thread Starter
Joined
Dec 31, 2010
Messages
9
Thank you for the advise about staying away from crappy programs. I'll follow that advice.
Indicated programs are removed with the exception of Money, which I am using with no problems (though I back-up data daily...I use it for a small business accounting program).
Java and MSXML are updated. I'll get open office later.
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
82,474
Thank you for the advise about staying away from crappy programs. I'll follow that advice.
Indicated programs are removed with the exception of Money, which I am using with no problems (though I back-up data daily...I use it for a small business accounting program).
Java and MSXML are updated. I'll get open office later.
OK, good. (y)

Install Malwarebytes Anti-Malware and SUPERAntiSpyware. Allow their definition files to update during the install process. Restart your computer after they're installed. Don't do anything else with them yet.

Run the Norton Removal Tool. Allow it to remove anything that's associated with Symantec, Norton, and LiveUpdate. If all goes well, the removal process will be successful and you'll be prompted to restart your computer.

After all of the above is done, start HiJackThis, but don't run a scan.
Click on the "Open The Misc Tools Section" button.
Click on the "Open Uninstall Manager" button.
Click on the "Save List" button.
Save the "uninstall_list.txt" file somewhere. It'll then open in Notepad.
Return here to your thread, then copy-and-paste the entire file here.

I want to take a look at the uninstall list first before we do anything else.

-------------------------------------------------------------------
 

Karlsan

Thread Starter
Joined
Dec 31, 2010
Messages
9
MBAM and Superanitspy are installed. Norton removal tool has been run. I've restarted the machine.

Here's the uninstall list

ABBYY FineReader 6.0 Sprint
Adobe Flash Player 10 ActiveX
Adobe Flash Player Plugin
Adobe Reader 9.2
Apple Application Support
ArcSoft PhotoImpression 5
ArcSoft Software Suite
ATI - Software Uninstall Utility
ATI Control Panel
ATI Display Driver
avast! Free Antivirus
Bonjour
CCleaner
Collapse! Deluxe
Conexant AC-Link Audio
CPU Thermometer 1.0
CPUID CPU-Z 1.56
Critical Update for Windows Media Player 11 (KB959772)
Data Fax SoftModem with SmartCP
DVD43 v4.6.0
EPSON Print CD
EPSON Printer Software
EPSON Scan
EPSON Stylus Photo RX590 User's Guide
FreeRIP v3.5
Google Earth
Google Update Helper
Handbrake 0.9.4
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB2158563)
Hotfix for Windows XP (KB2443685)
Hotfix for Windows XP (KB952287)
Hotfix for Windows XP (KB954708)
Hotfix for Windows XP (KB961118)
Hotfix for Windows XP (KB970653-v3)
Hotfix for Windows XP (KB976098-v2)
Hotfix for Windows XP (KB979306)
Hotfix for Windows XP (KB981793)
HP Help and Support
HP Image Zone Plus 4.8.5
HP Pavillion zv6000 User Guides
HP Update
HP Wireless Assistant 1.01 A3
InterVideo Home Theater
InterVideo WinDVD
iTunes
Java(TM) 6 Update 23
Junk Mail filter update
Lexmark 640 Series
Malwarebytes' Anti-Malware
Maxtor MaxBlast
Micrografx Windows Draw 6 LE
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1
Microsoft .NET Framework 1.1 Security Update (KB2416447)
Microsoft .NET Framework 1.1 Security Update (KB979906)
Microsoft .NET Framework 2.0 Service Pack 2
Microsoft .NET Framework 3.0 Service Pack 2
Microsoft .NET Framework 3.5 SP1
Microsoft .NET Framework 3.5 SP1
Microsoft Choice Guard
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft Money 2005
Microsoft National Language Support Downlevel APIs
Microsoft Office Live Add-in 1.3
Microsoft Office XP Professional with FrontPage
Microsoft PowerPoint Viewer 97
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft User-Mode Driver Framework Feature Pack 1.0
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Works
MSN
MSVCRT
MSXML 4.0 SP3 Parser
PartyPoker
PictureProject
PurePlay Poker
Quick Launch Buttons 5.10 B3
QuickTime
R-Studio 5.3
Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB942615)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Internet Explorer 7 (KB950759)
Security Update for Windows Internet Explorer 7 (KB953838)
Security Update for Windows Internet Explorer 7 (KB956390)
Security Update for Windows Internet Explorer 7 (KB958215)
Security Update for Windows Internet Explorer 7 (KB960714)
Security Update for Windows Internet Explorer 7 (KB961260)
Security Update for Windows Internet Explorer 7 (KB963027)
Security Update for Windows Internet Explorer 7 (KB969897)
Security Update for Windows Internet Explorer 7 (KB972260)
Security Update for Windows Internet Explorer 8 (KB2183461)
Security Update for Windows Internet Explorer 8 (KB2360131)
Security Update for Windows Internet Explorer 8 (KB2416400)
Security Update for Windows Internet Explorer 8 (KB971961)
Security Update for Windows Internet Explorer 8 (KB972260)
Security Update for Windows Internet Explorer 8 (KB974455)
Security Update for Windows Internet Explorer 8 (KB978207)
Security Update for Windows Internet Explorer 8 (KB981332)
Security Update for Windows Internet Explorer 8 (KB982381)
Security Update for Windows Media Player (KB2378111)
Security Update for Windows Media Player (KB952069)
Security Update for Windows Media Player (KB954155)
Security Update for Windows Media Player (KB968816)
Security Update for Windows Media Player (KB973540)
Security Update for Windows Media Player (KB975558)
Security Update for Windows Media Player (KB978695)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 10 (KB936782)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 11 (KB954154)
Security Update for Windows XP (KB2079403)
Security Update for Windows XP (KB2115168)
Security Update for Windows XP (KB2121546)
Security Update for Windows XP (KB2160329)
Security Update for Windows XP (KB2229593)
Security Update for Windows XP (KB2259922)
Security Update for Windows XP (KB2279986)
Security Update for Windows XP (KB2286198)
Security Update for Windows XP (KB2296011)
Security Update for Windows XP (KB2296199)
Security Update for Windows XP (KB2347290)
Security Update for Windows XP (KB2360937)
Security Update for Windows XP (KB2387149)
Security Update for Windows XP (KB2423089)
Security Update for Windows XP (KB2436673)
Security Update for Windows XP (KB2440591)
Security Update for Windows XP (KB2443105)
Security Update for Windows XP (KB923561)
Security Update for Windows XP (KB938464)
Security Update for Windows XP (KB938464-v2)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB946648)
Security Update for Windows XP (KB950760)
Security Update for Windows XP (KB950762)
Security Update for Windows XP (KB950974)
Security Update for Windows XP (KB951066)
Security Update for Windows XP (KB951376)
Security Update for Windows XP (KB951376-v2)
Security Update for Windows XP (KB951698)
Security Update for Windows XP (KB951748)
Security Update for Windows XP (KB952004)
Security Update for Windows XP (KB952954)
Security Update for Windows XP (KB953155)
Security Update for Windows XP (KB953839)
Security Update for Windows XP (KB954211)
Security Update for Windows XP (KB954459)
Security Update for Windows XP (KB954600)
Security Update for Windows XP (KB955069)
Security Update for Windows XP (KB956391)
Security Update for Windows XP (KB956572)
Security Update for Windows XP (KB956744)
Security Update for Windows XP (KB956802)
Security Update for Windows XP (KB956803)
Security Update for Windows XP (KB956841)
Security Update for Windows XP (KB956844)
Security Update for Windows XP (KB957095)
Security Update for Windows XP (KB957097)
Security Update for Windows XP (KB958644)
Security Update for Windows XP (KB958687)
Security Update for Windows XP (KB958690)
Security Update for Windows XP (KB958869)
Security Update for Windows XP (KB959426)
Security Update for Windows XP (KB960225)
Security Update for Windows XP (KB960715)
Security Update for Windows XP (KB960803)
Security Update for Windows XP (KB960859)
Security Update for Windows XP (KB961371-v2)
Security Update for Windows XP (KB961373)
Security Update for Windows XP (KB961501)
Security Update for Windows XP (KB968537)
Security Update for Windows XP (KB969059)
Security Update for Windows XP (KB969898)
Security Update for Windows XP (KB969947)
Security Update for Windows XP (KB970238)
Security Update for Windows XP (KB970430)
Security Update for Windows XP (KB971468)
Security Update for Windows XP (KB971486)
Security Update for Windows XP (KB971557)
Security Update for Windows XP (KB971633)
Security Update for Windows XP (KB971657)
Security Update for Windows XP (KB971961)
Security Update for Windows XP (KB972270)
Security Update for Windows XP (KB973346)
Security Update for Windows XP (KB973354)
Security Update for Windows XP (KB973507)
Security Update for Windows XP (KB973525)
Security Update for Windows XP (KB973869)
Security Update for Windows XP (KB973904)
Security Update for Windows XP (KB974112)
Security Update for Windows XP (KB974318)
Security Update for Windows XP (KB974392)
Security Update for Windows XP (KB974571)
Security Update for Windows XP (KB975025)
Security Update for Windows XP (KB975467)
Security Update for Windows XP (KB975560)
Security Update for Windows XP (KB975561)
Security Update for Windows XP (KB975562)
Security Update for Windows XP (KB975713)
Security Update for Windows XP (KB977165)
Security Update for Windows XP (KB977816)
Security Update for Windows XP (KB977914)
Security Update for Windows XP (KB978037)
Security Update for Windows XP (KB978251)
Security Update for Windows XP (KB978262)
Security Update for Windows XP (KB978338)
Security Update for Windows XP (KB978542)
Security Update for Windows XP (KB978601)
Security Update for Windows XP (KB978706)
Security Update for Windows XP (KB979309)
Security Update for Windows XP (KB979482)
Security Update for Windows XP (KB979559)
Security Update for Windows XP (KB979683)
Security Update for Windows XP (KB979687)
Security Update for Windows XP (KB980195)
Security Update for Windows XP (KB980218)
Security Update for Windows XP (KB980232)
Security Update for Windows XP (KB980436)
Security Update for Windows XP (KB981322)
Security Update for Windows XP (KB981852)
Security Update for Windows XP (KB981957)
Security Update for Windows XP (KB981997)
Security Update for Windows XP (KB982132)
Security Update for Windows XP (KB982214)
Security Update for Windows XP (KB982665)
Security Update for Windows XP (KB982802)
Segoe UI
Starry Night Bundle Edition
SUPERAntiSpyware
Synaptics Pointing Device Driver
Texas Instruments PCIxx21/x515 drivers.
TuneUp Companion 1.9.0
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Windows Internet Explorer 8 (KB973874)
Update for Windows Internet Explorer 8 (KB976662)
Update for Windows Internet Explorer 8 (KB976749)
Update for Windows Internet Explorer 8 (KB980182)
Update for Windows XP (KB2141007)
Update for Windows XP (KB2345886)
Update for Windows XP (KB2467659)
Update for Windows XP (KB951072-v2)
Update for Windows XP (KB951978)
Update for Windows XP (KB955759)
Update for Windows XP (KB955839)
Update for Windows XP (KB961503)
Update for Windows XP (KB967715)
Update for Windows XP (KB968389)
Update for Windows XP (KB971737)
Update for Windows XP (KB973687)
Update for Windows XP (KB973815)
UserGuides
vShare Plugin
Windows Genuine Advantage v1.3.0254.0
Windows Internet Explorer 8
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Essentials
Windows Live Family Safety
Windows Live Mail
Windows Live Messenger
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Toolbar
Windows Live Upload Tool
Windows Live Writer
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Service Pack 3
Yahoo! Messenger
Zone Deluxe Games
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
82,474
The HiJackThis uninstall list looks much better now. (y)

------------------------------------------------------------------

Let's put Malwarebytes Anti-Malware and SUPERAntiSpyware to work and see what they find and remove.

Follow these instructions carefully and completely, and don't use your computer while the scans are in progress.

Start Malwarebytes Anti-Malware.

Click "Updates(tab) - Check for Updates".

When the definition files have updated, click "OK".

Click "Scanner(tab) - Perform quick scan - Scan".

If infections are found during the scan, the number of infections will be highlighted in red.

When the scan is finished, click "Show Results".

Make sure that everything is selected, then click "Remove Selected".

If you're prompted to restart to finish the removal process, click "Yes".

Start Malwarebytes Anti-Malware again.

Click "Logs"(tab).

Highlight the scan log entry, then click "Open".

When the scan log appears in Notepad, copy-and-paste it here.

Start SUPERAntiSpyware.

Click "Check for Updates".

When the definition files have updated, click "Close".

Click "Scan your Computer - Perform Quick Scan - Next".

If infections or problems are found during the scan, a list will appear.

When the scan is finished and the scan summary window appears, click "OK".

Make sure that everything in the list is selected, then click "Next".

If you're prompted to restart to finish the removal process, click "Yes".

Start SUPERAntiSpyware again.

Click "Preferences - Statistics/Logs"(tab).

Highlight the scan log entry, then click "View Log".

When the scan log appears in Notepad, copy-and-paste it here.

------------------------------------------------------------------
 

Karlsan

Thread Starter
Joined
Dec 31, 2010
Messages
9
MBAM found nothing. Superantispy found and cleaned up some adware.
Here are the logs....


Malwarebytes' Anti-Malware 1.50.1.1100
www.malwarebytes.org
Database version: 5428
Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702
12/31/2010 12:25:46 PM
mbam-log-2010-12-31 (12-25-46).txt
Scan type: Quick scan
Objects scanned: 152802
Time elapsed: 17 minute(s), 7 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
(No malicious items detected)


SUPERAntiSpyware Scan Log
http://www.superantispyware.com
Generated 12/31/2010 at 12:44 PM
Application Version : 4.47.1000
Core Rules Database Version : 6108
Trace Rules Database Version: 3920
Scan type : Quick Scan
Total Scan Time : 00:13:53
Memory items scanned : 517
Memory threats detected : 0
Registry items scanned : 1785
Registry threats detected : 0
File items scanned : 6920
File threats detected : 71
Adware.Tracking Cookie
C:\Documents and Settings\Karl West\Cookies\[email protected][4].txt
C:\Documents and Settings\Karl West\Cookies\[email protected][1].txt
C:\Documents and Settings\Karl West\Cookies\[email protected][1].txt
C:\Documents and Settings\Karl West\Cookies\[email protected][3].txt
C:\Documents and Settings\Karl West\Cookies\[email protected][7].txt
C:\Documents and Settings\Karl West\Cookies\[email protected][2].txt
C:\Documents and Settings\Karl West\Cookies\[email protected][5].txt
C:\Documents and Settings\Karl West\Cookies\[email protected][1].txt
C:\Documents and Settings\Karl West\Cookies\[email protected][3].txt
C:\Documents and Settings\Karl West\Cookies\[email protected][1].txt
C:\Documents and Settings\Karl West\Cookies\[email protected][3].txt
C:\Documents and Settings\Karl West\Cookies\[email protected][1].txt
C:\Documents and Settings\Karl West\Cookies\[email protected][3].txt
C:\Documents and Settings\Karl West\Cookies\[email protected][5].txt
C:\Documents and Settings\Karl West\Cookies\[email protected][1].txt
C:\Documents and Settings\Karl West\Cookies\[email protected][3].txt
C:\Documents and Settings\Karl West\Cookies\[email protected][3].txt
C:\Documents and Settings\Karl West\Cookies\[email protected][3].txt
C:\Documents and Settings\Karl West\Cookies\[email protected][1].txt
C:\Documents and Settings\Karl West\Cookies\[email protected][4].txt
C:\Documents and Settings\Karl West\Cookies\[email protected][1].txt
C:\Documents and Settings\Karl West\Cookies\[email protected][3].txt
C:\Documents and Settings\Karl West\Cookies\[email protected][3].txt
C:\Documents and Settings\Karl West\Cookies\[email protected][1].txt
C:\Documents and Settings\Karl West\Cookies\[email protected][1].txt
C:\Documents and Settings\Karl West\Cookies\[email protected][5].txt
C:\Documents and Settings\Karl West\Cookies\[email protected][1].txt
C:\Documents and Settings\Karl West\Cookies\[email protected][3].txt
C:\Documents and Settings\Karl West\Cookies\[email protected][3].txt
C:\Documents and Settings\Karl West\Cookies\[email protected][2].txt
C:\Documents and Settings\Karl West\Cookies\[email protected][7].txt
C:\Documents and Settings\Karl West\Cookies\[email protected][1].txt
C:\Documents and Settings\Karl West\Cookies\[email protected][3].txt
C:\Documents and Settings\Karl West\Cookies\[email protected][5].txt
C:\Documents and Settings\Karl West\Cookies\[email protected][1].txt
C:\Documents and Settings\Karl West\Cookies\[email protected][2].txt
C:\Documents and Settings\Karl West\Cookies\[email protected][3].txt
C:\Documents and Settings\Karl West\Cookies\[email protected][3].txt
C:\Documents and Settings\Karl West\Cookies\[email protected][2].txt
C:\Documents and Settings\Karl West\Cookies\[email protected][1].txt
C:\Documents and Settings\Karl West\Cookies\[email protected][6].txt
C:\Documents and Settings\Karl West\Cookies\[email protected][4].txt
C:\Documents and Settings\Karl West\Cookies\[email protected][3].txt
C:\Documents and Settings\Karl West\Cookies\[email protected][4].txt
C:\Documents and Settings\Karl West\Cookies\[email protected][2].txt
C:\Documents and Settings\Karl West\Cookies\[email protected][4].txt
C:\Documents and Settings\Karl West\Cookies\[email protected][3].txt
C:\Documents and Settings\Karl West\Cookies\[email protected][1].txt
C:\Documents and Settings\Karl West\Cookies\[email protected][2].txt
C:\Documents and Settings\Karl West\Cookies\[email protected][6].txt
C:\Documents and Settings\Karl West\Cookies\[email protected][6].txt
C:\Documents and Settings\Karl West\Cookies\[email protected][2].txt
C:\Documents and Settings\Karl West\Cookies\[email protected][2].txt
C:\Documents and Settings\Karl West\Cookies\[email protected][3].txt
C:\Documents and Settings\Karl West\Cookies\[email protected][2].txt
C:\Documents and Settings\Karl West\Cookies\[email protected][1].txt
C:\Documents and Settings\Karl West\Cookies\[email protected][2].txt
C:\Documents and Settings\Karl West\Cookies\[email protected][1].txt
C:\Documents and Settings\Karl West\Cookies\[email protected][2].txt
C:\Documents and Settings\Karl West\Cookies\[email protected][2].txt
C:\Documents and Settings\Karl West\Cookies\[email protected][4].txt
a.ads2.msads.net [ C:\Documents and Settings\Karl West\Application Data\Macromedia\Flash Player\#SharedObjects\N55L968M ]
ads2.msads.net [ C:\Documents and Settings\Karl West\Application Data\Macromedia\Flash Player\#SharedObjects\N55L968M ]
b.ads2.msads.net [ C:\Documents and Settings\Karl West\Application Data\Macromedia\Flash Player\#SharedObjects\N55L968M ]
media.nbcmiami.com [ C:\Documents and Settings\Karl West\Application Data\Macromedia\Flash Player\#SharedObjects\N55L968M ]
media.scanscout.com [ C:\Documents and Settings\Karl West\Application Data\Macromedia\Flash Player\#SharedObjects\N55L968M ]
secure-us.imrworldwide.com [ C:\Documents and Settings\Karl West\Application Data\Macromedia\Flash Player\#SharedObjects\N55L968M ]
earlyexperience.partyaccount.com [ C:\Documents and Settings\Karl West\Application Data\Mozilla-Cache\Party\PartyCasino\cookies.txt ]
.partyaccount.com [ C:\Documents and Settings\Karl West\Application Data\Mozilla-Cache\Party\PartyPoker\cookies.txt ]
earlyexperience.partyaccount.com [ C:\Documents and Settings\Karl West\Application Data\Mozilla-Cache\Party\PartyPoker\cookies.txt ]
secure.partyaccount.com [ C:\Documents and Settings\Karl West\Application Data\Mozilla-Cache\Party\PartyPoker\cookies.txt ]
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
82,474
MBAM came up clean and SAS found a number of "adware tracking cookies" - which is normal. (y)

Keep them installed and put them to use once or twice a month to keep malware and spyware and any "nasties" in check.

------------------------------------------------------------------

Start HiJackThis and click "Do a system scan and save a log file".

Save the new log and then submit it here.

------------------------------------------------------------------

How is your computer running?

------------------------------------------------------------------
 
Status
This thread has been Locked and is not open to further replies. Please start a New Thread if you're having a similar issue. View our Welcome Guide to learn how to use this site.

Users Who Are Viewing This Thread (Users: 0, Guests: 1)

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 807,865 other people just like you!

Latest posts

Staff online

Top