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U3 Sandisk Cruzer Problems

Discussion in 'Hardware' started by PiMaster415, Jun 25, 2006.

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  1. PiMaster415

    PiMaster415 Thread Starter

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    Hi...I've seen this error in several places along the forum, so here goes:

    -Running Windows ME
    -Got a new U3 Sandisk Cruzer Micro 512 Megs
    -Plugged it into the computer according to the instructions
    -Got an error involving CMDNINST.EXE and KRNL386.EXE.
    -Shut down and restart.
    -Tried again, got same error message.
    -Went to Microsoft Online for help.
    -Pulled up an article on the problem.
    -Printed it out, followed instructions
    -Included disabling various hardware in safe mode and re-enabling one by one
    -Restarted computer
    -After it boots up, same error appears and computer won't do anything. No icons, no taskbar, nothing.
    -Shut down and restart.
    -Rinse, lather, repeat.

    Apperently this is a problem with the drivers in ME, or so I've read.

    Weird Part: Even after unplugging the USB and my USB wireless optical mouse/keyboard, I get the same error.

    The computer will only boot correctly in Safe Mode.

    umm....Help?

    -PiMaster415
     
  2. qldit

    qldit

    Joined:
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    Good Evening PiMaster415, sounds like something wrong with Windows.
    I actually prefer W-ME to all the others, but it does need a bit of care, I have one system here that has operated for more than six years with it.

    You could try booting into safe-mode and opening the Run area and then typing scanreg /fix with a bit of luck this may allow the registry to rebuild.
    That is scanreg (space) /fix
    Worth a try.
    qldit.
     
  3. PiMaster415

    PiMaster415 Thread Starter

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    No luck.

    Registry rebuilt successfully, but nothing changed.

    I think we'll just take it back to the store we bought it from to get it fixed; its still under warranty.

    Any other ideas would be appreciated, though!
     
  4. happyrck

    happyrck

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    I would check for new drivers for your mobo and chipset... and video card....get them on a machine thats connected to the internet and bring them to yours on a CD ...install them
     
  5. qldit

    qldit

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    That is interesting, it has lost a bit more than just a basic item.
    I would suspect a reload may be needed.
    I hate those problems where everything disappears.

    All the best with your warranty.

    qldit.
     
  6. happyrck

    happyrck

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    you might want try this...
    when you boot into safe mode one of the options is step by step confirmation....this allows you to confirm each of the actions contained in the system files one at a time..you are required to respond with a yes or no...this should point to the file thats causing the problem
     
  7. JohnWill

    JohnWill Retired Moderator

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    U3 drives are only supported under 2K/XP. From the U3 website FAQ:
     
  8. happyrck

    happyrck

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    this why I like this site...I learn something new every day...nice one john (y)
     
  9. JohnWill

    JohnWill Retired Moderator

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    Boot in safe mode and try a system restore to before you installed the U3 drive. Then, you can send the U3 drive back and get one that's compatible with ME. Better yet, upgrade to XP... :D
     
  10. PiMaster415

    PiMaster415 Thread Starter

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    Thanks for the help; I took it back and this is what I found:

    The flash drive (according to its website) has built-in drivers for all Windows OS for ME or later.

    The guy at the store fixed it under warranty, but he was really unsure of what the problem really was because it didn't make sense. He asked me if, just before I installed the flash drive, I had installed a large game...


    :D ...heh heh...yeah. The original 'Sims' and 'Worms 2.'

    So....don't know why it messed up, but its fixed.

    We had to resort to the restore disk, but all my files are backed up on a CD and another computer. It'll just take forever to rearrange them and put them back on!

    Again, thanks for all the help!(y)
     
  11. JohnWill

    JohnWill Retired Moderator

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    You can probably use a U3 drive on ME as a plain USB FLASH drive, but the U3 component that allows you to install software on it won't function.
     
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