Ubuntu locked help

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Dustinh22

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Oct 22, 2020
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So my step dad passed away and his laptop was passed down to me, but I can’t get into it :( I’m not familiar with Linux at all and it keeps asking for a disk sda5_crypt. I’d like to try and save the files but I can’t even seem to factory reset it if I wanted to. Please help
 
Joined
Jun 14, 2020
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Are you planning to use his files too ? If not, a clean install will be more useful. Insert Ubuntu/Linux Mint ( your choice of Linux ) USB or DVD, Live Boot from it, erase everything and install a fresh, new Linux OS on the laptop.
 

Dustinh22

Thread Starter
Joined
Oct 22, 2020
Messages
3
Are you planning to use his files too ? If not, a clean install will be more useful. Insert Ubuntu/Linux Mint ( your choice of Linux ) USB or DVD, Live Boot from it, erase everything and install a fresh, new Linux OS on the laptop.
I tried redownloading it into a thumb drive then putting it in but none of the options it gives me works only the option boot from next volume. Everything else says “you need to load the kernel first”
 

Dustinh22

Thread Starter
Joined
Oct 22, 2020
Messages
3
Even this bios has a password. I probably should mention that it’s a ASUS G75V laptop. The Ubuntu is GNU GRUB version 2.02. GNU GRUB version 2.04 Is the version I tried to download to a thumb drive.
 
Last edited:

mohittomar13

Mohit Tomar
Joined
May 2, 2011
Messages
427
You can try removing the CMOS battery after opening the laptop case. It will remove the password from BIOS as it resets the BIOS. This is the only thing that we can help you with as far as password recovery is concerned because it lets you install another OS on it.

If you do not have a password for decrypting the disk you can not do anything but just installing a new OS on it, data would be lost.
 

Cookiegal

Karen
Administrator
Malware Specialist Coordinator
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118,509
As we cannot assist with BIOS passwords beyond what's already been suggested I'm closing this thread.
 
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