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Um... wheres the XP install disc with Dell 4700?

Discussion in 'Windows XP' started by AhrenBa, Jan 22, 2006.

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  1. AhrenBa

    AhrenBa Thread Starter

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    Hello,
    I bought my Dell 4700 about 6 months ago and was just going through the discs that came with it. I remembered that the Dell did not come with a Windows XP install disc in case I need to re-format. Is this normal? There is an option under Start....Accessories....System Tools to create OS backup disc. Is that what I need to make a disc or should it have came with one? Thanks
     
  2. colmaca

    colmaca

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  3. wacor

    wacor Banned

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    i think it is normal to not get an XP install disc on some computers. i bought a Gateway a couple months ago and the first thing i said to do when i turned it on was to make the Install Disc. This was a series of discs and as it turned out they were no good when i had to reformat. I ended up getting Gateway to ship me a new disc although they wanted to charge me at first.
     
  4. matt_aj

    matt_aj

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    On the newer Dell's and HP's, they have a restore partition. On the Dell's it is hidden. You have to press a F key on the boot screen to enter this. I don't remember which one they told me though. If you want a CD all you have to do is call them and they will ship you one for free. I bought a Dell a few months ago and called them and asked the same thing. They sent me out CD's for free.
     
  5. Byteman

    Byteman Gone but Never Forgotten

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    Hi, To find the exact options for Recovery your pc has, you can go to the Dell support site, type in your Service Tag ID#, which is found underneath the computer if it is a notebook type- or on the rear of a tower type, and let it bring up your specific system information, which you can browse through to find out exactly which way yours does the Recovery and if you are supposed to create the copy yourself.

    Your pc has Recovery software that can create the Recovery disks for you, and I advise you to do that. Usually you are allowed to make only ONE of these cds or sets of cds or the one DVD depending on whether yours has a DVD burner or just CD burner.
    The sets you order are available for a time, but after that you might find that Dell cannot get you any, even at cost.
    HPs, eMachines etc work about the same way- for the newer systems.
     
  6. AhrenBa

    AhrenBa Thread Starter

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    Wow, thank you all for your input. I had no clue about that restore partition. Hmm, its weird they wouldn't make that more clear. :) I might still ask Dell to ship me the disc just in case something goes wrong. Thanks again everyone!
     
  7. Byteman

    Byteman Gone but Never Forgotten

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    Hi, If I had that type of Dell, yes I think a backup CD set would be a good idea....in case the DVD drive malfunctioned, for instance...

    If you only have ONE of something valuable, you have to hide it to keep it safe...be surprised how many people can't find their Windows disks when the time comes to actually use them!

    If you were not present, or had someone else do the setup when you got the Dell, they may have just skipped making the Recovery disk(s).... Here's something I ran into: An eMachine, band new, with a DVD burner, came with no Recovery disks, the owner is directed to make one just after XP activates the first time the pc boots all the way up. They give you only CDs, so lots of people, thinking "that's a pain, burning 3 or 4 disks", skip making them and wait to get a blank DVD and then never do go back and create the DVD.
     
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