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Unable to access floppy and DVD-ROM drives

Discussion in 'Hardware' started by rkeellis, Oct 9, 2002.

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  1. rkeellis

    rkeellis Thread Starter

    Joined:
    Oct 9, 2002
    Messages:
    2
    ...but my CD-ROM drive works fine and my DVD drive can access CD-ROMs.
    Here's my system:
    -HP Pavillion 8755C 800MHz, 128MB RAM, running Windows ME
    -Std floppy disk controller
    -LG CD-RW CED-80838
    -Samsung DVD-ROM SD-612

    The problem started happening after my power supply blew and I had it replaced. The message I get is "Please insert a disk into drive a:" (e: for the DVD). I've checked all the suggested things on the HP support site:
    - device manager looks good
    - uninstalled all 3 devices in device manager, all 3 reinstalled with the same config after restart.
    - Secondary Master, Secondary Slave, Primary Slave look ok
    - cables look good - the stuff above wouldn't show up otherwise would it?

    The only thing that looks different to me is that the drive letters have changed from m: & n: to d: & e: for the CD-RW & DVD drives. Any thoughts appreciated!

    -Keith
     
  2. SexyTech

    SexyTech

    Joined:
    Mar 27, 2002
    Messages:
    8,460
    Welcome to TSG!

    If your DVD will read CD's but not recognize DVD disks, then the optics are hosed for the DVD playback. A DVD Drive typically has 2 sets of optics or optics that rotate. If the DVD read optics are bad, that is what you'll get.

    As for the floppy...odds are that it's gone too!

    If the Power Supply went out, it may have spiked and damaged the drives. Just hope that the motherboard isn't bad.

    If the system is still under warranty, have HP replace both drives due to the power supply spike. If replacements are done and still having issues, then it would be the Motherboard that got taken out!

    Good Luck!

    ST
     
  3. rkeellis

    rkeellis Thread Starter

    Joined:
    Oct 9, 2002
    Messages:
    2
    Thanks ST -

    Picked up a new DVD today (4x as fast of course) & installed it - works like a charm. Now I guess I'll have to replace the floppy drive too. Ah screw it! I can live without it...
     
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