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Unable to access many MS sites

Discussion in 'Web & Email' started by paulmr, Jan 12, 2003.

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  1. paulmr

    paulmr Thread Starter

    Joined:
    Jan 12, 2003
    Messages:
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    For the last three weeks I have been unable to access many areas of MS. Unfortunately, at the time, I did not have occasion to
    access the sites to discover the problem so can no longer recall
    what activity I may have been engaged in at the time; however,
    no hardware installs or major program installs/driver changes occured.
    - can still access Windows Update, PocetPC support site, Hotmail but urls such as Windows
    XP or Downloads pages fail.
    - prior to this, complete normal access.
    - as in prior thread with similar problem, History/Cashe had been cleared.
    I have the same access problem using IE6, Mozilla 1.3b, Opera 7
    NetCaptor, NeoPlanet.
    I am connected using 10/100 NIC Cable on Earthlink/AttComcast w/ Motorola SB4200 External modem.
    ZoneAlarmPro updated/installed.
    I am able to access these sites away from my primary computer within the same zip/area code location using business system.
    About two weeks prior to this phenomena I was forced to re-install WinXP - successfully- but installation forced install into C:\
    partition of my two partition C: D: HDD. Before re-install, Windows
    resided in the D: partition. All components/software seemed to
    function appropriately after re-install/
     
  2. Styxx

    Styxx Banned

    Joined:
    Sep 8, 2001
    Messages:
    4,888
    Open Internet Explorer (IE); Tools menu; Internet Options; Advanced tab; Click the Restore Defaults button; Click Apply; Click Ok. Close IE.

    ***

    Open (IE); Click the Tools menu; Point to Internet Options; Click the Security tab; Click the Default Level button; Click Apply; Click Ok. Close IE.

    Open IE; Click the Tools menu; Internet Options; Click the Security tab; Click the Custom Level button; Click Apply; Click Ok. Close IE. Start IE as desired.

    Get, update and run Spybot. *** Do not Fix anything but pre-selected problems after you run the search.
     
  3. paulmr

    paulmr Thread Starter

    Joined:
    Jan 12, 2003
    Messages:
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    Followed your default resets Styxx but still running into the same
    problem <using www.microsoft.com as test>
    Not familiar with Spybot - I run NAV PestPatrol and AdAware and
    come up with the usual spyware cookies . . .
    -Get, update and run Spybot. *** Do not Fix anything but pre-selected problems after you run the search.

    What update do you suggest? For Spybot?
     
  4. paulmr

    paulmr Thread Starter

    Joined:
    Jan 12, 2003
    Messages:
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    Downloaded Spybot and will run . . .
     
  5. paulmr

    paulmr Thread Starter

    Joined:
    Jan 12, 2003
    Messages:
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    Spybot run and checked entries deleted . . .
    Continue to not access microsoft.com/msn.com etc.
     
  6. Styxx

    Styxx Banned

    Joined:
    Sep 8, 2001
    Messages:
    4,888
    check to ensure that you have not blocked msn sites with ZA Pro and/or Internet Explorer.
     
  7. paulmr

    paulmr Thread Starter

    Joined:
    Jan 12, 2003
    Messages:
    5
    ZAPro shows no blocking of MS components other then recent Outlook addition wich is blocked to the Internet.
    IE shows no listing within Security Restricted section. . .
     
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