Unable to access outlook express inbox!

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m_grindy

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Aug 26, 2003
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When I returned home from abroad we could access the inbox of Outlook Express fine. I then ran, Spybot S&D, Ad-Aware and Hi-Jack This and cleaned the whole computer. Since then my parents have tried to get into their outlook inbox again and find themeselves unable to. I have attached a screenshot of what appears when they try, and am a bit unsure of what can be done.

Any help would be appreciated, thanks
 

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Mar 28, 2003
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Try repairing Internet Explorer (OE is part of IE).

You did not mention what OS, here are the 2 basic methods:

Windows 98/ME
Go to Start. Click Run. Type: msinfo32
When it opens, Click Tools. Click Internet Explorer Repair Tool.
It may tell you that you can't repair, in which case you will have to reinstall. Settings/emails, etc; should be unaffected.

318378 - Repair Internet Explorer and Outlook Express in Windows XP

http://support.microsoft.com/?kbid=318378

sekirt
 
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