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Unable to access outlook express inbox!

Discussion in 'Web & Email' started by m_grindy, Sep 7, 2004.

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  1. m_grindy

    m_grindy Thread Starter

    Joined:
    Aug 26, 2003
    Messages:
    76
    When I returned home from abroad we could access the inbox of Outlook Express fine. I then ran, Spybot S&D, Ad-Aware and Hi-Jack This and cleaned the whole computer. Since then my parents have tried to get into their outlook inbox again and find themeselves unable to. I have attached a screenshot of what appears when they try, and am a bit unsure of what can be done.

    Any help would be appreciated, thanks
     

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  2. sekirt

    sekirt

    Joined:
    Mar 28, 2003
    Messages:
    3,998
    Try repairing Internet Explorer (OE is part of IE).

    You did not mention what OS, here are the 2 basic methods:

    Windows 98/ME
    Go to Start. Click Run. Type: msinfo32
    When it opens, Click Tools. Click Internet Explorer Repair Tool.
    It may tell you that you can't repair, in which case you will have to reinstall. Settings/emails, etc; should be unaffected.

    318378 - Repair Internet Explorer and Outlook Express in Windows XP

    http://support.microsoft.com/?kbid=318378

    sekirt
     
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