Unable to access outlook express inbox!

When I returned home from abroad we could access the inbox of Outlook Express fine. I then ran, Spybot S&D, Ad-Aware and Hi-Jack This and cleaned the whole computer. Since then my parents have tried to get into their outlook inbox again and find themeselves unable to. I have attached a screenshot of what appears when they try, and am a bit unsure of what can be done.

Any help would be appreciated, thanks

 

Try repairing Internet Explorer (OE is part of IE).

You did not mention what OS, here are the 2 basic methods:

Windows 98/ME
Go to Start. Click Run. Type: msinfo32
When it opens, Click Tools. Click Internet Explorer Repair Tool.
It may tell you that you can't repair, in which case you will have to reinstall. Settings/emails, etc; should be unaffected.

318378 - Repair Internet Explorer and Outlook Express in Windows XP

http://support.microsoft.com/?kbid=318378

sekirt