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Unable to add aol email account to Outlook 2007

Discussion in 'Business Applications' started by gshaffer, Dec 30, 2010.

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  1. gshaffer

    gshaffer Thread Starter

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    Dec 30, 2010
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    I had an aol and a hotmail email account on Outlook. About two weeks ago the aol account stopped working in Outlook. When I would open the aol account there would be no update and in the bottom right of the Outlook screen, there was an indication that I wasn't connected. This would disappear as soon as I I opened the hotmail account, which was fully functional. My aol account in AOL works fine. The only problem is trying to use it in Outlook. My OS is Windows 7. I already tried deleting the aol account and then adding it as a new account, which goes through without a glitch. However, then the aol account does not appear as an option under the Mail heading in Outlook. If I go to Tools/Options/Mail Setup/Email Accounts in Outlook, the aol account appears there.
     
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