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unable to burn cds (cd burner or software not found) and unable to download itunes up

Discussion in 'All Other Software' started by koostar, Jun 26, 2012.

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  1. koostar

    koostar Thread Starter

    Joined:
    Jun 20, 2012
    Messages:
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    I am having two problems with itunes. I am unable to download the most recent download 10.6.3 and have been unable to do so since 10.6.1. It says errors occurred while installing the updates. If the problems persist choose Tools>Download Only and try installing manually. When I do, I end up with "error writing to file:C:\Config.Msi\2456585e.rbf" and have no idea what that means.
    I am also unable to burn any cds. When I try to, it say disc burner or software not found. I have burned cds in the past.
    I have a sony vaio with vista on it and the following:
    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft® Windows Vista™ Home Premium, Service Pack 2, 32 bit
    Processor: Intel(R) Core(TM)2 Duo CPU T5550 @ 1.83GHz, x64 Family 6 Model 15 Stepping 13
    Processor Count: 2
    RAM: 3061 Mb
    Graphics Card: Mobile Intel(R) 965 Express Chipset Family, 448 Mb
    Hard Drives: C: Total - 182449 MB, Free - 104594 MB;
    Motherboard: Sony Corporation, VAIO
    Antivirus: Kaspersky Anti-Virus, Updated and Enabled
     
  2. zbd21

    zbd21

    Joined:
    Mar 2, 2005
    Messages:
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  3. koostar

    koostar Thread Starter

    Joined:
    Jun 20, 2012
    Messages:
    2
    Wont I lose all my music that way? Most of it came from itunes, but a fair share of it was downloaded from discs.
     
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