Hello,
Switched over the internet service provider to Time Warner. We are using the same router we have used before the switch (which was also with Time Warner service provider) and everything was working FINE before the switch. But now, with the new modem from service provider something is wrong -- My roommate is unable to connect her laptop, and her phone to the wifi even though the network is being detected. I can only connect to my laptop, which was the laptop I had opened to verify connectivity when the Technician was there. Also, my I-phone is unable to connect to the network even though it detects it. It's very odd considering we had the technician come out to resolve this issue in the first place. Could it be that the DHCP server has been turned off, so it's allowing only one device to connect to the one IP address on the modem?
Or do we need to delete the wifi networks off of our computers and other devices? My roommate tried that on her devices and still didn't connect. Please help.
Switched over the internet service provider to Time Warner. We are using the same router we have used before the switch (which was also with Time Warner service provider) and everything was working FINE before the switch. But now, with the new modem from service provider something is wrong -- My roommate is unable to connect her laptop, and her phone to the wifi even though the network is being detected. I can only connect to my laptop, which was the laptop I had opened to verify connectivity when the Technician was there. Also, my I-phone is unable to connect to the network even though it detects it. It's very odd considering we had the technician come out to resolve this issue in the first place. Could it be that the DHCP server has been turned off, so it's allowing only one device to connect to the one IP address on the modem?
Or do we need to delete the wifi networks off of our computers and other devices? My roommate tried that on her devices and still didn't connect. Please help.