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Unable to connect to Internet via Ethernet Cable

Discussion in 'Networking' started by Mango4Life95, Oct 22, 2011.

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  1. Mango4Life95

    Mango4Life95 Thread Starter

    Joined:
    Oct 22, 2011
    Messages:
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    Hi, I recently got Fios installed in my home. I believe there is a box the size of a power box in the back room for the Internet.All my other devices (MAC, iPod, Blueray Player) are able to recieve instant and unbelieveable internet connection except for my Dell. I have a Studio XPS Dell computer with windows 7. I plugged in the ethernet cable in the back of my computer and into the "Fios Box" but i didn't recieve any internet. :( Then i bought a wireless adapter and I do get internet but it disconnects me like every 5 minutes. :(
     
  2. vicks

    vicks

    Joined:
    Jan 31, 2005
    Messages:
    5,141
    Hello, and welcome to TSG forums.
    You might try to update the driver for your network card.
    When you go into device manager, are there any yellow (?) or(!) there?
    VicksX
     
  3. Mango4Life95

    Mango4Life95 Thread Starter

    Joined:
    Oct 22, 2011
    Messages:
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    no i do not see any :(
     
  4. TerryNet

    TerryNet Moderator

    Joined:
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    First Name:
    Terry
    While connected by Wi-Fi and attempting to connect by ethernet ...

    Start, Run, CMD, OK to open a command prompt:
    (For Vista or 7 type CMD in the Search box after Start)

    Type the following command:

    IPCONFIG /ALL

    [Note that there is no space between the slash and ALL.]

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If necessary use a text file and removable media to copy the results to a computer with internet access.
     
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