1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Unable to connect to network

Discussion in 'Networking' started by voodooray, Mar 1, 2009.

Thread Status:
Not open for further replies.
Advertisement
  1. voodooray

    voodooray Thread Starter

    Joined:
    Mar 1, 2009
    Messages:
    6
    As a total beginner at connecting to a network via wifi i could use some info to get me connected.
    I have found the correct network at my flat which is used by all other people in the property.
    I have the password too.
    When trying to connect i am getting the error message telling me the network is out of range.
    The previous flat owner and fellow flatmates can acces the network.
    The hub is in the property next door a floor lower (approx 50ft at most).

    Please help!!!!
     
  2. PK-her0

    PK-her0

    Joined:
    Sep 17, 2007
    Messages:
    1,527
    are you using windows or a utility to connect to wi fi signals?
     
  3. voodooray

    voodooray Thread Starter

    Joined:
    Mar 1, 2009
    Messages:
    6
    Yes i have windows xp on the laptop.
     
  4. super-sheep

    super-sheep

    Joined:
    Mar 2, 2009
    Messages:
    6
    I'm sorry, your reply doesn't answer the question correctly. Are you using windows to connect to the network, or are you using an application provided by the manufacturer of the wireless card?
     
  5. voodooray

    voodooray Thread Starter

    Joined:
    Mar 1, 2009
    Messages:
    6
    Just been given some imput from a colleague whos says the problem maybe that im not being allowed access to the network due to ANOTHER password thats been set up only to allow designated users onto it!!!...Does this make sense???
     
  6. voodooray

    voodooray Thread Starter

    Joined:
    Mar 1, 2009
    Messages:
    6
    Using the one built into XP
     
  7. super-sheep

    super-sheep

    Joined:
    Mar 2, 2009
    Messages:
    6
    Maybe if you download the one for your card will do the work. I have had issues using windows to connect and it stopped after I begun using the application designed for my device?
     
  8. super-sheep

    super-sheep

    Joined:
    Mar 2, 2009
    Messages:
    6
    well it could, I know you can assign specific mac addresses only to use your network if you want so maybe this is what they did?
     
  9. voodooray

    voodooray Thread Starter

    Joined:
    Mar 1, 2009
    Messages:
    6
    So this makes sense yeah???

    Have also been told it may be the wireless connection settings which need adjusting.

    Could you supply any other ways forward??
     
  10. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    75,908
    First Name:
    Terry
    What is the brand and model of your wireless adapter?

    Make sure you have the latest correct driver for it.
     
  11. voodooray

    voodooray Thread Starter

    Joined:
    Mar 1, 2009
    Messages:
    6
    How do i find this out???
     
  12. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    75,908
    First Name:
    Terry
    Look for it in Device Manager under Network Adapters, or ...

    Start, Run, CMD, OK to open a command prompt:
    (For Vista type CMD in the Search box after Start)

    Type the following command:

    IPCONFIG /ALL

    [Note that there is no space between the slash and ALL.]

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If necessary use a text file and removable media to copy the results to a computer with internet access.
     
  13. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/805368

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice